Fox Toyota
Auburn, NY
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84 Reviews of Fox Toyota
Outstanding Service and Quality Work I have been taking my 2010 Corolla to Fox since I bought it used from them. The staff at the desk is always very polite, informative and helpful. The I have been taking my 2010 Corolla to Fox since I bought it used from them. The staff at the desk is always very polite, informative and helpful. The mechanics do quality work. I trust Fox to do all the work that needs to be done to my car from oil changes to buying tires. I trust their recommendations and their work. They do a great job. More
Mislead on 4Runner pricing When I bought my 2017 4Runner TR5 I was told it was a "Niche" vehicle, High demand, low production and Fox Toyota was NOT motivated to ever move much When I bought my 2017 4Runner TR5 I was told it was a "Niche" vehicle, High demand, low production and Fox Toyota was NOT motivated to ever move much off sticker price. I was told I was given a great deal. A few weeks later I found out Fox was offering over $2500 off the limited 4Runner. Since I upgraded the sound system and plan on new tires and wheels the total cost I incurred would have been the same as buying the UPGRADED limited with bigger wheels/tires, better sound system, moon roof and better suspension plus real leather. My SR5 is nice but I could have gotten all the extras for the same price!! When you say you never come off sticker then turn around and come down over $2500 that's not the way to attract long term customers. Do your homework before coming here. My salesman , Jim Soules is a pro, Jane threw him under the bus on pricing. BAD Taste in my mouth. More
Repair visit They went above and beyond to help me get my car back on the road. Very nice job! The technicians were very accommodating to my needs and explained wh They went above and beyond to help me get my car back on the road. Very nice job! The technicians were very accommodating to my needs and explained what the problem was. Thank you! More
Fox Toyota Auburn NY total xxxx bags ! Had a deal on a used car with down payment,,,,General Manager, Rob gave his word they would warranty the ac on the car because there were issues,,,,th Had a deal on a used car with down payment,,,,General Manager, Rob gave his word they would warranty the ac on the car because there were issues,,,,then he changed his mind AFTER another customer offered him more for the car I had a deposit on !!! Knowing that would make me back out of the deal,,,this guy is a typical used car salesman,,,screw over a local customer !!!! xxx Total xxxxxxxx ! Im sending ALL my friends and customers to Dimeaco in Geneva NY ...They are an HONEST dealer !!!! More
Great customer service Took very good care of me and answered all my questions. The speed in witch they delivered the vehicle was remarkable. I am sure they wil do the same Took very good care of me and answered all my questions. The speed in witch they delivered the vehicle was remarkable. I am sure they wil do the same with any service needs that I may need in the future. More
From internet to purchase My wife bought a Toyota3 years ago at Fox. She has been very happy with the car. I started looking on the internet for a specific car and went to th My wife bought a Toyota3 years ago at Fox. She has been very happy with the car. I started looking on the internet for a specific car and went to the "build your Toyota" web set and built a specific car. Got an email shortly thereafter with descriptions of several cars at the Fox lot. None matched my specific car. Called the person who sent the email (Kim Bridges) and told her my specifications. She called back several hours later and told me they had found my car nearby..Made an appointment, went to Fox , got a trade-in price and bought the car on a Wednesday from Paul. Kelly. They had the car by Friday and I picked it up. Paul was busy so I worked with Mike Day. Both good guys. Mike went over the numerous dials, knobs and such with me and answered any questions. All in all a good experience. More
We worked with Jamie Parker, great car purchase experience, so much so that both my husband and I each got a vehicle. Thank you to Jamie and the Finance and Sales Team! experience, so much so that both my husband and I each got a vehicle. Thank you to Jamie and the Finance and Sales Team! More
Jamie Parker from Fox Toyota was fantastic.We found Jamie to be helpful and informative without being "car salesman-ish". We bought a Prius and we love it. We will definitely buy from Fox in the future and w to be helpful and informative without being "car salesman-ish". We bought a Prius and we love it. We will definitely buy from Fox in the future and we are telling our friends and family about Jamie and the whole Fox team. Thank you Jamie and Fox Toyota. More
My purchase experience was all that I could ask for. Dan and Rob(the sales manager) did all they could to be sure that I was satisfied with my transactiion with them. I have also been very pleased with t and Rob(the sales manager) did all they could to be sure that I was satisfied with my transactiion with them. I have also been very pleased with the followup since the purchase. I would certainly recommend Fox Toyota to any of my friends and the vehicle has exceeded my expectations. It is reassuring to know that Fox does everything possible to earn customer satisfaction. More

