Fox Toyota

My service took less time than I thought it would and the service representative explained everything to me in detail. Wating area was clean and comfortable. service representative explained everything to me in detail. Wating area was clean and comfortable. More

Truck was done on time very good service very helpfuull about setting up time for recall was great about getting a ridehome also picking me back up when done about setting up time for recall was great about getting a ridehome also picking me back up when done More

Everyone that greeted my sister and myself were very pleasent and helpful. Online service Agata very helpful and pleasent very helpful and prompt with finding my new car Chris went above and beyond pleasent and helpful. Online service Agata very helpful and pleasent very helpful and prompt with finding my new car Chris went above and beyond and was very nice and took the time to explain documents and features of my new car. David also took the time to meet with us to explain documents and features that offered to keep my car running and looking great I am very pleased with the services I received from everyone More

Service advisor was friendly and thorough. Only complaint is it took 45 minutes past my appointment time before my vehicle even moved from the welcome area. Was impressed with getting a text from s complaint is it took 45 minutes past my appointment time before my vehicle even moved from the welcome area. Was impressed with getting a text from service department when first satbin waiting area detailing what was being done and price. More

As always, treated like gold as a customer.Jennifer in As always, treated like gold as a customer. Jennifer in Service goes ABOVE and BEYOND the norm. Happy to be customer Proud to drive a Toyota As always, treated like gold as a customer. Jennifer in Service goes ABOVE and BEYOND the norm. Happy to be customer Proud to drive a Toyota More

Kate was very friendly and helpful with our car buying process. She listened to what we said we wanted and what we didn’t want and found us the car that we love. process. She listened to what we said we wanted and what we didn’t want and found us the car that we love. More

Received good service and in a timely manner. Service department was polite, professional, and friendly. department was polite, professional, and friendly. More

I believe this was the most friendly, car purchase I have ever made. The entire staff that I had to work with were outgoing and I think truly caring car people. My deal went so smoothly. ever made. The entire staff that I had to work with were outgoing and I think truly caring car people. My deal went so smoothly. More

When I walked in , I walked up to one of the three people at the counter. I was greeted, and I gave my purpose for being there. The rep was courteous, but nothing excessive. I was there for an oil change, at the counter. I was greeted, and I gave my purpose for being there. The rep was courteous, but nothing excessive. I was there for an oil change, rotation of tires, and to replace my rear windshield wiper. My appointment was at 4 pm. My vehicle was taken in at 4:20 pm. I then proceeded to wait for a little over an hour. A little bit excessive, but not to bad. Here's where the problem began. I received a bill for $113 + change! That is totally unacceptable. The breakdown of the bill as follows, $59.99 for oil change and filter, $24.99 for rotating the tires, and $21.99 for the wiper, $13 for the wiper, and $9.99 for installation. I would have done the wiper myself if I could have found one. No wonder people don't go to dealerships to have work done. I purchased the vehicle at Fox Toyota. This was my first checkup since purchasing the vehicle. ( oil change). The least they could have done was rotate the tires for free. I think that they overcharge on their servicing of their vehicles. So my vehicle is done and I go to get into the vehicle and notice the sticker in the left corner. Normally the sticker is for when your next oil change is. Well, the sticker read 10,000 Under what my actual mileage was! So I go back in and explain it to the rep. She says oh it is just a typo. She goes back out gets a new sticker, and says now this is for the rotation for your tires. It reads 5,000 more than my mileage. I don't need a reminder for my tires, it normally is for your next oil change. I point that out to the rep and she says, oh your maintenance light will come on for that. Well, I certainly won't be going back at $24.99 to rotate my tires there! For the price of everything, I will probably go to Walmart, as it's cheaper. Sometimes cheaper isn't always better, but in this case, it is. Who can afford to go to the dealerships to get anything done? I was trying to be a loyal customer, but at those prices I will be going elsewhere. More

I am extremely pleased with the experience I had with my salesman Scott and with Fox Toyota. The price of my vehicle was reasonable and the full introduction to my new vehicle was very helpful. salesman Scott and with Fox Toyota. The price of my vehicle was reasonable and the full introduction to my new vehicle was very helpful. More