Ford of Cookeville

Such a sweet fellow helped me Josh was my salesman. He was very nice and a kind young man. Made me feel very comfortable. Loved my experience!!! Would go back next time and ask Josh was my salesman. He was very nice and a kind young man. Made me feel very comfortable. Loved my experience!!! Would go back next time and ask for him More

Excellent customer service and Quality vehicles Racheal took the ti.e to listen to my needs and went above and beyond to ensure that I got the best car for me and my family in the price range that w Racheal took the ti.e to listen to my needs and went above and beyond to ensure that I got the best car for me and my family in the price range that we could afford. More

Above and beyond Nick Johnson made our experience at Cookeville’s Ford dealership an excellent one. He was very helpful and understanding when it came to listening to Nick Johnson made our experience at Cookeville’s Ford dealership an excellent one. He was very helpful and understanding when it came to listening to what we were truly needing and looking for. He worked hard and efficiently to show us options that fit exactly what we were looking for and ensured that we left the dealership feeling fully satisfied and ecstatic in the final decision we made. Overall, Nick Johnson is an excellent employee and in my opinion a great asset to the Ford dealership. More

We had an Amazing salesman and Service ! This was our first purchase in years and everything was awesome Chad Shelton was great! Everything was took care of when we arrived, we signed and pic This was our first purchase in years and everything was awesome Chad Shelton was great! Everything was took care of when we arrived, we signed and picked up our truck as simple as that. I would definitely recommend FLOC to anyone looking for a new or used vehicle our experience was Amazing! Thanks Ford Lincoln of Cookeville More

Awesome buying experience Found the truck on line. Talked to Racheal on the phone through out the week. She was very honest and took extra pictures of the truck and sent them. Found the truck on line. Talked to Racheal on the phone through out the week. She was very honest and took extra pictures of the truck and sent them. More

Amazing experience Noreen Ribbs and Chad Shelton were absolutely amazing. My lease was coming to an end and they helped me look over all of my options to figure out what Noreen Ribbs and Chad Shelton were absolutely amazing. My lease was coming to an end and they helped me look over all of my options to figure out what the best deal would be for me. They are absolutely amazing people and the next time I am looking for a car I will most definitely be going to see them! More

Exceptional experience, salesman Kevin Parrish was awesome Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and th Kevin was very helpful, Billy Hummel was working on my current Edge and introduced me to Kevin for a new purchase. Kevin found the car I wanted and the rest is history. Kudo's to both Billy & Kevin! I am driving a 2019 Edge and will refer business to the dealership in the future! Everyone that rides in my car absolutely loves it! More

The best! Kevin Parrish helped us find the perfect truck for us and I have to say this was the best experience we’ve had purchasing a vehicle ever. Friendly, ve Kevin Parrish helped us find the perfect truck for us and I have to say this was the best experience we’ve had purchasing a vehicle ever. Friendly, very helpful staff and Fun! Thanks so much for the great bbq too! We’ll go back here for our next one. More

It was meant to be My first time at Ford Lincoln, I did not enjoy it, so I thought I wasn't going to go back. A few months later, I met Noreen at my job. After a short a My first time at Ford Lincoln, I did not enjoy it, so I thought I wasn't going to go back. A few months later, I met Noreen at my job. After a short and fun conversation, I found out that she actually worked at Ford Lincoln, I shared my first visit situation with her and she gave me her business card and said she would help me! She was so nice and friendly! I really enjoyed talking to her! Excited, I emailed her right away and got a super fast response back. Noreen paired me with Racheal, who is a really great and friendly person! I really enjoyed working with her. I'm a college kid and I live on my own. I work a simple retail job and I couldn't afford a really expensive monthly payment between rent and other monthly bills, so my budget was quite tight. I was also driving an old car that I knew was fall apart on me if I left it on too long. I knew it was time for a new one but I also knew I wasn't going to fall for any car that didn't fall between the lines of my budget. Nonetheless, Racheal and Noreen helped me find my new car within a few days time! I was so excited and after a whole day of budgeting my personal bills, I realized, they had found me a really nice car with a monthly payment that wouldn't back me into a financial wall! I started with a 2003 Ford Focus and with the help of those two lovely ladies (and their manager, Joe) I now drive a love 2012 Chevrolet Malibu! I named him Cyrus! I really cannot thank them enjoy for all the hard work they put in for me. I really REALLY appreciate them. They were really great! I was so happy, I brought them a homemade cake the next day. If you ever visit Ford Lincoln, please PLEASE ask for Noreen or Racheal and you will not be disappointed! I really can't express enough how happy I am with them and their brilliant customer service! More

Best service ever. Nick is wonderful and helpful. I totally recommend him. I took my mom to look at cars and Nick went above and beyond to help her, no matter the time o Nick is wonderful and helpful. I totally recommend him. I took my mom to look at cars and Nick went above and beyond to help her, no matter the time or how many cars she tried. He even helped to get the price lowered. We did shop around, but never got the respect or honesty at other places. Honesty means a lot to me, more than prices. Honesty and a wonderful price is what we got. I even went back and bought me a car as well from Nick. He has called and checked in on my mom to make sure that the car is running well and she has had no issues. As many times that my mom has bought car's no seller has ever went out of their way to call her. So y'all can't get any better service than this. So if anyone is looking to buy, you should go by Ford Lincoln of Cookeville and at least check them out. Ask for Nick, I promise you will be happy and pleased. Donna K More