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Ford of Cookeville
Cookeville, TN
1,029 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,029 reviews
May 17, 2024
I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Da matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Dave Walker was my salesman and he stayed in constant contact, but also was respectful for my ever changing schedule as a Realtor and was so helpful and patient. The manager, Joe, was also great to work with and the finance manager, Kevin, was very thorough and enjoyable, too. I wouldn’t hesitate to recommend Ford of Cookeville for any new or used car purchases. While you’re there, be sure to ask for Dave Walker to assist you with your next car purchase. He’s compassionate, hardworking, patient and provides outstanding customer service, even after the sale. More
by MR
Helpful May 14, 2024
Back in February, my husband was looking for a particular Ford truck. We found one on the website at Ford Cookeville. I called and luckily Dave Walker took my call. We live about an hour away and could no Ford truck. We found one on the website at Ford Cookeville. I called and luckily Dave Walker took my call. We live about an hour away and could not go to the dealership for a few days. Dave touched base with me, with my preferred form of communication, through text messages daily. He did not try to call me 10 times a day or spam my text messages. When we arrived at the dealership and met Dave, he was friendly and professional. He showed us the truck and explained the features during the test drive and did not pressure us. My husband decided to purchase the truck. Once again, Dave was outstanding throughout the financing process. Our experience with Dave and Ford of Cookeville is an absolutely positive one. Dave is a stellar young man and a true professional! Through his efforts, this was the best car buying experience we have had. Thank you Dave and Ford of Cookeville! More
by KJShock
Employees Worked With
May 14, 2024
Great quick buying experience. Brent Smith was helpful and expedient. Would recommend Ford Lincoln of Cookeville. Brent Smith was helpful and expedient. Would recommend Ford Lincoln of Cookeville. More
by ronymy2020
Employees Worked With
May 14, 2024
My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me u Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me upgrade into a Ford F150 after being back and forth on it for the past year. I’m so happy and excited to get into my new truck!! Thank you so much Damarius and everyone at Ford Lincoln Cookeville for the outstanding service!! More
by headington.kyle
Employees Worked With
Other Employees :
Franklin ‘Pancho’ Martin
May 13, 2024
Everyone is extremely nice! Love them all! Recommend them 10/10. Mike, Nathan and Layne are great! Love them all! Recommend them 10/10. Mike, Nathan and Layne are great! More
by laney142357
May 13, 2024
Sean Mullikin did an amazing job getting us into our car. He went above and beyond even when we weren't sure if we were going to be purchasing a car. He went above and beyond even when we weren't sure if we were going to be purchasing a car. More
by Crystalspencer198083
Employees Worked With
Sean Mullikin
May 11, 2024
Great dealership in cookeville TN, good customer service and very friendly, Jackson Pritchard was my sales man he helped my get the best deal possible on my truck. and very friendly, Jackson Pritchard was my sales man he helped my get the best deal possible on my truck. More
by User97820
Employees Worked With
May 10, 2024
Great salesman but they did try and hit me with a a high Interest rate. And ran my credit through several banks when I said run it only one time through ford but I did get what I wanted at the end .. overal Interest rate. And ran my credit through several banks when I said run it only one time through ford but I did get what I wanted at the end .. overall I'm happy More
by sonnyp8125
Employees Worked With
May 08, 2024
Greg was great to work with and very honest. This makes the 2nd vehicle we have bought from him. This makes the 2nd vehicle we have bought from him. More
by jgreen218
Employees Worked With
May 08, 2024
I can’t thank Dave at Ford enough for his patience and professionalism in helping me hunt down the perfect vehicle! They made the car buying process easy and painless, I will only be shopping with them fr professionalism in helping me hunt down the perfect vehicle! They made the car buying process easy and painless, I will only be shopping with them from here on out! More
by Whitneylhight
Employees Worked With
