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Ford of Cookeville
Cookeville, TN
1,603 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,603 reviews
April 30, 2026
Zack was GREAT! very professional and knowledgeable. He is very patience and kind. If you go to Ford of Cookeville to buy a car I truly recommend you to ask for Za very professional and knowledgeable. He is very patience and kind. If you go to Ford of Cookeville to buy a car I truly recommend you to ask for Zack Shertzer if you want an honest seller. More
by Paola
Employees Worked With
April 29, 2026
Heath was great to work with and made the whole process easy and quick. Definitely the best car buying experience we’ve had. easy and quick. Definitely the best car buying experience we’ve had. More
by Chelsae
Employees Worked With
April 28, 2026
I had an excellent experience working with Bryan Hinnant. He is very knowledgeable and made the process very smooth. He is very knowledgeable and made the process very smooth. More
by Eahinnant
Employees Worked With
April 27, 2026
We have bought two trucks from Zack Shertzer at Ford. He’s great to work with. He makes buying a car so easy! He works hard to help you. We definitely recommend Zack!! He’s great to work with. He makes buying a car so easy! He works hard to help you. We definitely recommend Zack!! More
by wendihenry
April 27, 2026
Very good. high confidence of integrity. Very personable. Very quick.,very painless. Very painless. Very enjoyable. high confidence of integrity. Very personable. Very quick.,very painless. Very painless. Very enjoyable. More
by farrellwcox
Employees Worked With
April 27, 2026
The communication from start to finish has been great. Heath is a respectful and professional salesman. The rest of the team is also friendly. Great buying experience. Heath is a respectful and professional salesman. The rest of the team is also friendly. Great buying experience. More
by JJB
Employees Worked With
April 25, 2026
Adam Miller significantly enhanced the buying experience through his attentive service, detailed product knowledge, and personalized assistance, making the purchasing process smooth and memorable. through his attentive service, detailed product knowledge, and personalized assistance, making the purchasing process smooth and memorable. More
by Nateturner777
Employees Worked With
April 25, 2026
Adam miller was great ! !! got a great truck for a great price, great customer service. !! got a great truck for a great price, great customer service. More
by Braiden
Employees Worked With
April 25, 2026
We appreciate the convenience and professionalism of the Cookeville Ford dealership! This is our second car we’ve bought from them. Cookeville Ford dealership! This is our second car we’ve bought from them. More
by coxk212
Employees Worked With
April 25, 2026
Zack will always go above and beyond to help people find exactly what they are looking for. He knows how to create a genuine and professional connection with his customers. He is great. exactly what they are looking for. He knows how to create a genuine and professional connection with his customers. He is great. More
by Kelseyhubbard95
Employees Worked With
