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Ford of Cookeville

Cookeville, TN

5.0
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations. Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,194 reviews

March 30, 2019

Great service, fast and helpful Billy always gets me in right away even when I forget to schedule ahead. You won’t find better service anywhere. Never pressured to buy thing that are More

by Hunter guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mollinet
Apr 01, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your review. Glad to hear Billy and the rest of our service staff takes great care of your and your vehicle. Please let us know if we can do anything for you before your next visit.

March 29, 2019

Great customer service. They made the car buying process much easier than most dealerships, especially since we live 2 hours away. They did everything they could to help spee More

by sjicu812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Roche, Rusty Price
March 29, 2019

No hassle everybody was nice clean-cut and polite I would recommend thisFord dealership to any buddy Very professional plenty of coffee The dealership was ver More

by White thing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Parrish , Alyssa Rossetti, David Martin, James Dills , Robert Griffin, Heath Coblentz , Josh Ayers
Apr 01, 2019 -

Ford of Cookeville responded

Thank you for sharing your review with us. We really appreciate you choosing to come see us at FLOC. We are glad to hear your experience at our dealership was a great one.

March 29, 2019

Friendly and helpful Micheal Williams was incredibly helpful in finding a car, friendly at every turn and willing to answer every question I had. Wonderful experience and More

by Mbandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Williams
March 27, 2019

Ford & Lincoln of Cookeville Is the Best Choice We not only bought a new Ford Edge Titanium today there but also met great people like . Robert Griffin ( Sales Associate),.Pancho Martin ( Sales More

by Robert&Janet ARTAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton, Robert Griffin
Mar 27, 2019 -

Ford of Cookeville responded

Robert & Janet, thank you so much for the kind words about our staff. We are very pleased to hear they took excellent care of you during your purchase. We hope you are loving the new Edge Titanium. If there is anything else our staff can do for you, please don't hesitate to give us a call. Welcome to the #FLOCFamily!

March 26, 2019

Thorough Process and High Hospitality Upon walking to the door there was plenty of staff to choose from. Immediately we cut to the chase and our salesman Nick Johnson was ready and willing More

by W. Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 26, 2019 -

Ford of Cookeville responded

We love to see reviews like this from our customers! We are pleased to hear Nick took excellent care of you during your visit and made your car buying experience a breeze. Please let us know if there is anything else our staff can do for you. Thanks again for choosing to come see us. We hope you are enjoying the new ride. Welcome to the #FLOCFamily!

March 26, 2019

Racheal is a excellent sales lady! Racheal was very helpful and very honest. She always replied to every ?, we had no matter what time night or day we contacted her.She went far and bey More

by Special lady 💕
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 26, 2019 -

Ford of Cookeville responded

Thank you for sharing the details of your visit to our dealership. We are glad to hear Racheal went above and beyond to ensure the purchase of your new truck was a great experience. We hope you are loving the new truck and if there is anything else we can do for you please feel free to reach out anytime. Welcome to the #FLOCFamily!

March 26, 2019

Great experience The best dealership in the world! Had an awesome experience, and they made sure to take care of my every need! I would definitely recommend them to an More

by Xavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson
Mar 27, 2019 -

Ford of Cookeville responded

Thank you for leaving us your feedback Xavier! We hope you are loving the new Fusion!

March 25, 2019

Excellent service The sales staff was very helpful and worked constantly to help us get our deal through. A very good experience overall. I would highly recommend this More

by Savannah0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rossetti
Mar 25, 2019 -

Ford of Cookeville responded

Savannah, thank you for taking the time to leave us your review. We are glad to hear Alyssa made your buying experience a great one. Please let us know if there is anything else we can do for you before your next visit. Welcome to the #FLOCFamily!

March 25, 2019

Excellent This was my first trip to the service department since purchasing my new Explorer. The lady who assisted me was perfect; very professional and very he More

by PR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I dont remember the lady's name who assisted me with my oil change, but she was great! Could not have been better., Chad Shelton, James Dills
Mar 26, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your visit with our service department. I believe you are speaking of Christina. She does an amazing job with all of our customers out in the service bays. We are glad to hear she was very helpful and made your visit at FLOC a great one. Please let us know if there is anything we can do for you before your next service visit.

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