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Ford of Cookeville
Cookeville, TN
1,194 Reviews
Ford of Cookeville is located at 1600 Interstate Drive in Cookeville, TN. We service the Nashville, Knoxville, Murfreesboro and Lebanon areas, and we are dedicated to exceeding your customer service expectations.
Our large inventory and wide selection of new and used models, along with competitive pricing and lifetime warranty allow us to make you a great deal on the Ford of your choice. Our friendly, professional sales staff is here to answer your questions and listen to your needs, and our goal is to assist you in making a confident decision.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,194 reviews
September 28, 2019
Got the job done Greg copely was very helpful and got the job done. Had to get my terminal replaced there were no parts in stock but they found a way to get it done. G Greg copely was very helpful and got the job done. Had to get my terminal replaced there were no parts in stock but they found a way to get it done. Greg was very professional and made sure I was take. Care of from start to finish. More
by Alex
Employees Worked With
Greg Copley
September 28, 2019
Christina is great I never have any problems when she takes care of me she’s very prompt and very knowledgeable very courteous I don’t like to deal with anybody in the s I never have any problems when she takes care of me she’s very prompt and very knowledgeable very courteous I don’t like to deal with anybody in the service department besides her More
by Robert
Employees Worked With
Will Ray
September 27, 2019
Service We own two Ford vehicles and have always had any service work done at the dealership. The people in the service department are friendly and courteous. We own two Ford vehicles and have always had any service work done at the dealership. The people in the service department are friendly and courteous. More
by Lorra
Employees Worked With
Xavier Norman
September 26, 2019
Best dealership that I have ever bought a car from! The highest quality vehicles around and excellent prices with the best motivated staff to care for their customers needs and budgets! Best in Cookevil The highest quality vehicles around and excellent prices with the best motivated staff to care for their customers needs and budgets! Best in Cookeville, TN !!! More
by kdunfee
Employees Worked With
Racheal Tazelaar
September 24, 2019
Great and only place to buy a car. Rachel is great. So are rest of folks. Lots of friendly environment and people willing to help customer and each other. Thank you very much. Rachel is great. So are rest of folks. Lots of friendly environment and people willing to help customer and each other. Thank you very much. More
by Deb
Employees Worked With
Other Employees :
Rachel is my only sales person., Racheal Tazelaar
September 24, 2019
Prompt responses I contacted the dealer via email & within minutes had a response. Very quick to answer all the questions I had. I did purchase the car & no complaints I contacted the dealer via email & within minutes had a response. Very quick to answer all the questions I had. I did purchase the car & no complaints More
by Angela
Employees Worked With
Racheal Tazelaar
September 21, 2019
Best salesman ever Josh Brown was thorough knowledgeable and enormously patient in helping us choose our vehicle. His kindness in reaching out to us for several months k Josh Brown was thorough knowledgeable and enormously patient in helping us choose our vehicle. His kindness in reaching out to us for several months kept us interested and wanting to buy. More
by Klieger
Employees Worked With
Josh Brown
September 19, 2019
Another quick and easy purchase Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine t Needed to replace a totaled car for college age son. Found a nice late model bargain. While contemplating the purchase, someone noticed the engine throttle was not quite right. When we returned to make a purchase, we were informed that the car was in the shop to get the throttle body replaced, and to tweak the A/C. They could have just shipped the car back to the auction lot, but FLOC fixed it and sold it to me at the originally quoted price. More
by EricB
September 18, 2019
Scheduled oil change Christine always looks out for me and takes care of my truck. A plus. Never have to wait too long. Prices are fair. All around nice person. Christine always looks out for me and takes care of my truck. A plus. Never have to wait too long. Prices are fair. All around nice person. More
by Ben
Employees Worked With
Christine Root
September 15, 2019
Great Service Department One of the friendliest and best service departments!! They were able to identify and repair what was causing the squeaking noise on my Ford F-150. One of the friendliest and best service departments!! They were able to identify and repair what was causing the squeaking noise on my Ford F-150. More
by Rick
Employees Worked With
Service department
