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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
5.0
1,445 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,445 reviews

December 30, 2025

Excellent service, Lyle was very personable, took time to answer all our questions, didn’t rush, went out of his way to help us find what we needed. More

by joyellehudson1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2025

Couldn’t have asked for a better experience. Very pleased. Would definitely return. Even called to check on us the next day. More

by A.west23_91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2025

Helpful, respectful, very passionate about customer service. Felt very welcome and did. It leave feeling wronged in the slightest. More

by Michael Winton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2025

Excellent service, Lyle was very personable, took time to answer all our questions, didn’t rush, went out of his way to help us find what we needed. More

by Eli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2025

Bryan Hinnant was great and professional great people excellent service thank you guys so much!!! More

by worthingtonty810
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hinnant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayden "Tater" Struble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2025

Justin was great he listened too all my needs and got me what I want they was very quick Justin and Joe was great I would recommend stopping too Justin More

by Pwpetty59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2025 -

Ford of Cookeville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Ford Lincoln of Cookeville so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

December 24, 2025

Lyle was very helpful and got the truck I wanted for my work. Very informative. Best experience I have had in 20 years buying a car A++ More

by Tgprice42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Ford of Cookeville responded

Hello, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 24, 2025

Nate is an amazing salesman and would highly recommend him and I would highly recommend him for your next purchase. More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Ford of Cookeville responded

Will, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 24, 2025

Nathan is amazing we have worked with him multiple times and will continue to do so. He is the best More

by SamanthaD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2025 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

December 23, 2025

Great staff and friendly people. Felt welcome and like a person. Just Fishman went above and beyond for this deal to happen. The whole staff there is amazing to work with More

by johnmenofbeards88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2025 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

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