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Ford of Columbia

Columbia, TN

4.6
516 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 516 reviews

April 19, 2025

I was seen before my 8 am service appointment. My service manager kept me informed about 4 times during my time there. Large clean bathrooms. My car service was finished in a little over an hour. More

by Linday.dove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Great service very honest and helpful. They advised me of what was needed but didn’t push anything on me. More

by RAYMOND.BAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Always great service! Always very nice and very helpful! I highly recommend Ford of Columbia More

by donnaperryus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

I have never had a dealership or shop deal this honestly with car related issues. Amber was super helpful, and when part they ordered were received damaged, they ordered new parts to make sure the car was f More

by austinjustman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

I took my car in for a 60,000 mile service. i waited in it. The waiting area is clean and plenty of seats and tables. I was able to work on my laptop while I was there. When the service person More

by Aimeelee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Great to work with until the paperwork is signed. If there is a problem afterwards, you will be ignored. We have tried to cancel our warranty for three weeks now due to an accident. No responses t More

by melissa
Recommend Dealer
No
Employees Worked With
Terry Mills
April 06, 2025

They assisted me when had an emergency immediately. They were friendly and knowledgeable. I would recommend them to anyone. More

by chrissweetbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Merideth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

I received top notch customer service from Ford of Columbia each and every time I have taken my truck there for service. More

by Mudcreeker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The dealership got me in quickly They performed the services I ask and service riders were competent and concise More

by Benjamin.doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

They are easy to deal with and keep you informed all the way!! Super nice! More

by Jonmullins_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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