Christian Farris

The worst experience every time I go there. Went for a warranty repair yesterday. The service advisor, was helpful, he witness the problem with my speakers himself. He said it was very bad and Went for a warranty repair yesterday. The service advisor, was helpful, he witness the problem with my speakers himself. He said it was very bad and they would take care of it. Then the service guys text and say they can replicate the issue. Their own guy witness the problem three times in their parking lot. They are incompetent at best and liars at worst. More

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I was quite pleased with the service, well informed about what was being ,done, and wait time was reasonable. Service representative was very nice and quite helpful. what was being ,done, and wait time was reasonable. Service representative was very nice and quite helpful. More

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Christian was a very personable gentleman and kept me in the loop the whole time my truck was being worked on at the dealership he went above the call of duty to help me out with my issue and I look forward the loop the whole time my truck was being worked on at the dealership he went above the call of duty to help me out with my issue and I look forward to to doing more business with him in the future. More

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5 star customers Service. . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting roo . I had unexpected battery issues. The dealership took me the same morning that I called. I was approached approximately four times in the waiting room to make sure I was comfortable and didn’t need water etc. You truly could tell that everyone cared about their customers. I would highly recommend this dealership. They not only checked my battery but went over and above what I had asked them to do. It’s very comforting to have a dealership where I can trust especially having to deal with car issues by yourself.. Thank you. More

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I had a great experience this time with Ford of Columbia. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. Everyone I worked with from the phone call to schedule my service appointment to the repairs being made were polite and knowledgeable. More

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Columbia Ford did an excellent job. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. Christian is always helpful and friendly. Will also has excellent customer service skills. They are very helpful and call me by name. More

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They were highly professional. It was a great experience and I would use them again It was a great experience and I would use them again More

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Great communication through repair process, quick thorough and very professional. All staff super courteous and helpful. thorough and very professional. All staff super courteous and helpful. More

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Such an awesome experience in the service department. Everyone cared about us and our vehicle. Everyone cared about us and our vehicle. More

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The service department employees are really great. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle. They are excellent at keeping people informed about what they are doing to your vehicle and at what you need to know about your vehicle. More

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