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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,565 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,565 reviews

June 01, 2025

Always great service, from the service advisor (James) to the quality of the work, I’m happy to take my ford to this dealer More

by mjseymour76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Folsom Lake Ford responded

Thank you for your great feedback! I'm happy to hear that you consistently receive great service at Folsom Lake Ford. James will be glad to know he made a positive impact during your visit. We appreciate your support and look forward to assisting you again with your Ford in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

The employee was awesome and helpful. I've Folsom Ford since my purchase and would recommend them every time. Great job. More

by PONCHOEMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that our team at Folsom Lake Ford provided you with awesome service and that you would recommend us. We appreciate your support and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

Folsom Lake Ford service truly is second to none. I would put this service department up against any of the luxury brands. Knowledgeable, top tier communication, shuttle service and has always me More

by ddbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Willis
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May 31, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! I'm thrilled to hear that you've had consistently great experiences with our service department at Folsom Lake Ford for nearly 25 years. Our team takes pride in providing knowledgeable service, excellent communication, and a culture of excellence. We appreciate your loyalty and look forward to serving you for many more years to come! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

Very easy and convenient with workable spaces while waiting. Great value and excellent customer service. More

by DONOVAN.TERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found Folsom Lake Ford to be convenient and appreciated our customer service. We strive to provide a comfortable experience for all our customers. We look forward to welcoming you back again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 31, 2025

James was excellent and very friendly. The whole experience was really smooth. I highly recommend Folsom Lake Ford! More

by fahadyarkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Folsom Lake Ford responded

Thank you! We truly appreciate your kind words and are thrilled to hear that you had a smooth experience with James at Folsom Lake Ford. Your recommendation means a lot to us! We look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

Service department is great at Folsom ford! My truck was done on time and the service was very good. Nick sexton is the best! More

by LILAGOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick sexton
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May 30, 2025 -

Folsom Lake Ford responded

Thank you for the wonderful review, Lila! We're thrilled to hear that you had a great experience with our service department at Folsom Lake Ford and that Nick provided you with exceptional service. Timely repairs and quality service are what we strive for. We appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

I have had my Explorer for almost six year, now. I bought the extended maintenance and service contracts at purchase. I have been extremely pleased through the course of our ownership. Maintenanc More

by JOHNHUNT49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis my service advisor
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May 30, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience, John! We're thrilled to hear that you have been extremely pleased with your Ford Explorer and the extended maintenance and service contracts. It's wonderful to know that our team at Folsom Lake Ford has provided you with terrific service throughout your ownership. We appreciate your loyalty and look forward to continuing to serve you in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

Very responsive. Great people. Got what we needed. Staff was educated and driven to do job More

by INFO@SPARLINGELECTRIC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Folsom Lake Ford responded

Thank you for your fantastic review! We’re thrilled to hear that you found our staff at Folsom Lake Ford to be responsive and knowledgeable. It's our goal to ensure you get what you need, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 30, 2025

At my appointment, they took my vehicle in and provided prompt and thorough service while I waited. Excellent experience. More

by HIGENE.BOWEN
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear about your excellent experience at Folsom Lake Ford. Our team strives to provide prompt and thorough service, and it's great to know we met your expectations. We look forward to seeing you again for your next appointment! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2025

Efficient, professional service. This is my second vehicle purchased from Folsom Lake Ford and highly recommend them as a dealership. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Comer
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May 29, 2025 -

Folsom Lake Ford responded

Thank you, John, for your wonderful feedback! I'm thrilled to hear that you had an efficient and professional experience with us at Folsom Lake Ford. It's great to know this is your second vehicle purchase, and I truly appreciate your recommendation. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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