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Folsom Lake Ford

Folsom, CA

4.8
2,413 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,413 reviews

April 16, 2025

Good professional service. I created the appointment online. i was met at the appointed time and the service was performed professionally and in a timely manner. The staff wa More

by carrascoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkovich
Apr 16, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear you had a positive experience at Folsom Lake Ford. Our team strives to provide professional service, and it's great to know that your appointment went smoothly and that our staff was friendly and helpful. We look forward to seeing you again for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2025

Josh was a pleasure to deal with. Overall our buying experience was awesome. Thank you Folsom Lake Ford! More

by SHERRIE.GOSSELIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rozenberg
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you, Sherrie! I'm thrilled to hear that you had an awesome buying experience with us at Folsom Lake Ford. Your satisfaction means a lot to us. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2025

The service advisor went above and beyond. They provide drinks and snacks while you wait. More

by smfenste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was K (for short)
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re thrilled to hear that our service advisor went above and beyond to make your visit enjoyable at Folsom Lake Ford. Providing drinks and snacks is just one of the ways we aim to enhance our customers' experience. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2025

Folsom Lake Ford Service has consistently provided excellent care for my vehicles. Service Manager Mike Z. is outstanding—knowledgeable, kind, considerate, and incredibly helpful. I am grateful for th More

by NJSINGSLEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Z
Apr 16, 2025 -

Folsom Lake Ford responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our Service Manager Mike Z. and the consistently excellent care you receive at Folsom Lake Ford. It's our goal to provide knowledgeable and considerate service, and we're thrilled to hear that Mike has been a great help to you. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 15, 2025

Fun experience. We felt well taken care of. Chris was a great salesperson. We enjoyed working with him. He is very personable. More

by JANEECESARGIS
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chris at Folsom Lake Ford
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you, for your fantastic review! We’re thrilled to hear that you had a fun experience and felt well taken care of at Folsom Lake Ford. Chris truly values his clients and we're glad he made your visit enjoyable. We look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 14, 2025

Folsom Lake Ford is the best dealership I've ever delt with! They're service department is amazing and the quality of work is top notch! More

by DAVIDBUDMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Archie Schuster and David Laughlin
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review, David! We truly appreciate your kind words about our service department and the quality of work at Folsom Lake Ford. We’re thrilled to hear that you had such a positive experience. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 14, 2025

Excellent service, financing was incredibly smooth. Extra service for truck add-ons was above and beyond. More

by EJENS30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Larsen
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with us at Folsom Lake Ford. It’s great to know that the financing was smooth and that our team went above and beyond with the truck add-ons. We appreciate your support and look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 14, 2025

Staff was friendly but interior “lounge” was dreadful. Parking lot is crowded and confusing. They need clear signage. More

by z.richardson07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Folsom Lake Ford responded

Thank you for your feedback. We appreciate your compliments on our friendly staff at Folsom Lake Ford. We understand your concerns regarding the lounge and the parking situation. Your insights are valuable, and we will take them into consideration as we strive to improve our facilities. If you have further suggestions, please feel free to reach out to us directly. Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

Fast and professional efficient service I recommend folsom Ford for purchasing vehicles and having them service. More

by earlandcaudle10
Recommend Dealer
Yes
Employees Worked With
Grant sales department.
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a fast and professional experience at Folsom Lake Ford. Your recommendation means a lot to us! We look forward to assisting you with your future vehicle purchases and services. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 13, 2025

I had a great time working with Folsom Lake Ford and Gabe in the sales department. I was in and out very quickly and they were able to answer any questions I had throughout the process. I appreciate all of t More

by KELLONGILLESPIE44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Apr 15, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Gabe and the team at Folsom Lake Ford. We strive to make the process smooth and efficient while addressing all your questions. Your appreciation means a lot to us! We look forward to seeing you again for your future needs. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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