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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
2,055 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,055 reviews

December 27, 2024

Good service and informative information about the car, process and options. We will use them again. More

by Cormac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Graham (super helpful)
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Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our service informative and helpful. It means a lot to us that you plan to return to Folsom Lake Ford in the future. I look forward to assisting you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Josh and the entire team at Folsom Lake ford were super professional as well as the selection of vehicles. More

by Taramos18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
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Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Folsom Lake Ford to be professional and enjoyed our selection of vehicles. I appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 27, 2024

Very professional. No hard sell very pleasant Mike and Chris were very helpful But I was very well informed about the vehicle that I was considerbuying More

by JOHNLSTVNS
Recommend Dealer
Yes
Employees Worked With
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vett
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Dec 30, 2024 -

Folsom Lake Ford responded

Thank you for your kind words! I appreciate you taking the time to share your experience at Folsom Lake Ford. It's great to hear that Mike and Chris were able to assist you in such a professional manner and that you felt well-informed about your potential vehicle. I strive to create a pleasant experience for all our customers, and I'm glad that you had one. I look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 26, 2024

It starts with Jim Zerkovich who is very professional, and ends with quick and efficient Fast Lane service. More

by BOB.HUTCHISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zerkovich
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Dec 28, 2024 -

Folsom Lake Ford responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words about our team and are glad to hear you experienced our quick and efficient Fast Lane service at Folsom Lake Ford. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 26, 2024

I would recommend Folsom Lake Ford based on my first experience buying a new car there. We were able to negotiate a very satisfactory 2 vehicle for 1 trade which I have not. had good luck in previous ex More

by KEITHSTEWART2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Folsom Lake Ford while buying your new car. It's great to know that our sales team was able to assist you in negotiating a satisfactory trade and that the hitch installation went smoothly. We truly appreciate your recommendation and hope to see you again for your future vehicle needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 25, 2024

Fantastic follow thru. Technician arrived on time and completed the service I. The parking lot of my office. Was incredibly convenient and the job was done as promised. More

by DOUG VAN ORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2024 -

Folsom Lake Ford responded

Thank you for your fantastic review! We're delighted to hear that our technician provided timely service at your office's parking lot and that it was convenient for you. At Folsom Lake Ford, we strive to meet our customers' needs, and it’s wonderful to know we succeeded in your case. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2024

need work on customer service, they are rude. i know they are overwhelmed but car is a vital for everyone More

by kiwanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Skye Mascadri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Folsom Lake Ford responded

Thank you for your feedback. I understand your concerns regarding our customer service and appreciate you bringing this to my attention. At Folsom Lake Ford, we strive to provide exceptional service, and your insights are valuable in helping us improve. If you would like to discuss your experience further, please feel free to reach out to me directly. We appreciate your understanding and hope to better serve you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2024

James is awesome! We were very happy with our service, the staff and highly recommend. More

by THEFIVEHOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Folsom Lake Ford responded

Thank you! We’re thrilled to hear that you had such a positive experience with us at Folsom Lake Ford. Your kind words about our staff and service mean a lot to us. We appreciate your recommendation and look forward to welcoming you back in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2024

The team was amazing got my car fixed fast and great customer service. Skye is an amazing person to work with. More

by CARL1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Folsom Lake Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Folsom Lake Ford and that Skye provided you with excellent service. We pride ourselves on delivering fast and friendly service to our customers. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 24, 2024

I love the mobile service; that's so much better than having to bring the car in especially in this instance (recall). More

by Posey30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you love our mobile service. At Folsom Lake Ford, we strive to make things as convenient as possible for our customers, especially during important situations like recalls. We appreciate your feedback and look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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