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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,196 Reviews
4.8

1,196 Reviews

Write a Review

1196 Reviews of James Fuhs

July 15, 2026

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I have purchased two vehicles from this dealership, they never cease to amaze me on their customer service! Absolutely love this team! Thanks guys for making my service appointment painless! More

by David Jeremiah Condon
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Gayle Blackwell , Lacey payton

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Jul 16, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, David! I’m pleased to hear that you've had such positive experiences with Folsom Lake Ford and our team. It's great to know that your service appointment was seamless and that we could assist you effectively. I appreciate your loyalty, and we look forward to helping you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 15, 2026

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Always a great experience here at Folsom lake ford. Highly recommend coming here to purchase and service vehicles. Jay is always great to work with. More

by JESSE.VIGIL.R
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Recommend Dealer
Yes
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Jul 16, 2026

Folsom Lake Ford responded

Thank you, Jesse! Our team truly appreciates your kind words and recommendation. I'm delighted to hear that you always have a great experience at Folsom Lake Ford and that Jay has provided you with excellent service. We look forward to welcoming you back for your next vehicle purchase or service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 15, 2026

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Excellent customer service form Jay and the whole Folsom lake ford team. I am always happy with my experience here and highly recommend others to come here to purchase a vehicle and for service. More

by JESSE.VIGIL.R
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Recommend Dealer
Yes
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Jul 16, 2026

Folsom Lake Ford responded

Thank you for your kind words, Jesse! I’m honored to hear that you had an excellent experience with Jay and the entire Folsom Lake Ford team. I truly appreciate your recommendation, and we look forward to welcoming you back for your next vehicle purchase or service visit. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 13, 2026

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James was courteous and very good at explaining what my vehicle needed. I felt like he took his time to make sure everything was taken care of. More

by bhappier
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Recommend Dealer
Yes
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Jul 14, 2026

Folsom Lake Ford responded

Thank you for your kind words! I’m happy to hear that James provided you with excellent service and took the time to explain everything regarding your vehicle. Our team strives to ensure our customers feel well-informed and valued. I appreciate your feedback, and we hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 12, 2026

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Fixed the problem,I was able to get an appointment very quickly after I called More

by RONLAWRENCE5386
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Recommend Dealer
Yes
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Jul 13, 2026

Folsom Lake Ford responded

Thank you for your review, Ron! I'm so glad we could get you scheduled quickly and resolve the problem with your vehicle. I appreciate your positive feedback, and we look forward to providing you with the same efficient service whenever you need us again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

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Thank you Nick and Robby for the time and effort to address my concerns with my explorer. More

by MRSLORUSS
Recommend Dealer
Yes

Other Employees Tagged: Nick Sexton

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Jul 11, 2026

Folsom Lake Ford responded

Thank you for your kind words! I’m glad Nick and Robby were able to assist you with your Ford Explorer and address your concerns. Your satisfaction is important to us at Folsom Lake Ford. We appreciate your feedback and look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

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My service advisor was excellent. The problem was taken care of much faster than I thought it would be. Overall, the dealership was great, and they honored all of the recall issues t More

by plumber34
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Recommend Dealer
Yes
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Jul 11, 2026

Folsom Lake Ford responded

Thank you for your kind words! I’m pleased to hear you had a great experience with our service advisor and that your recall issues were resolved quickly at Folsom Lake Ford. We appreciate your feedback and look forward to assisting you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

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Excellent service. Customer service was at its best. Heather helped out and looked for the information l needed. More

by jasbhirsingh
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Heather

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Jul 11, 2026

Folsom Lake Ford responded

Thank you for your review, Jasbhir! I’m happy to hear you received excellent service at Folsom Lake Ford and that Heather was able to assist you with the information you needed. IWeappreciate your feedback and look forward to serving you again soon. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 10, 2026

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I brought my 2017 Ford Expedition in for a recall with a distorted view with the rear camera. That was July 6, 2026 at 7:00am. Today backing up, the picture is still distorted. I need to bring it back in More

by RSAUERUSNA1983
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Recommend Dealer
No

Other Employees Tagged: Dave

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Jul 10, 2026

Folsom Lake Ford responded

Thank you for your feedback. I understand your concern regarding the rear camera issue with your 2017 Ford Expedition. It’s important to me that your vehicle operates as expected. I encourage you to bring it back to Folsom Lake Ford so we can address the distortion in the camera view. Please feel free to reach out to me to schedule your visit. I appreciate your patience, and we look forward to assist your further. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 08, 2026

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My service was on point from the moment I arrived at dealership. Customer service was welcoming and my needs was catered for. Lacey gave me warm welcome with a big smile, she walk with me and explains More

by FLOKARUMBA
Recommend Dealer
Yes

Other Employees Tagged: Lacey

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Jul 08, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I’m pleased to hear that your experience at Folsom Lake Ford was exceptional from the start. It's great to know that Lacey provided you with a warm welcome and a thorough explanation of your car's service needs. I appreciate your feedback, and we look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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