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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,229 Reviews
4.8

1,229 Reviews

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1229 Reviews of James Fuhs

August 27, 2026

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Timely and professional service provided by the dealership for my scheduled service. Very satisfied and will return. More

by TROUTTPAUL
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Yes
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August 26, 2026

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Jim is a real asset to your dealership. sharp as a tack! He takes and considers every vehicle and customer as if they are his own experience, 5 Star service. will be back as long as live in More

by mkennedy6453
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Yes
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Aug 27, 2026

Folsom Lake Ford responded

Thank you so much for your kind words, Kennedy! I'm thrilled to hear that Jim provided you with 5-star service. At Folsom Lake Ford, we strive to treat every vehicle and customer with the utmost care, and it's great to know Jim exemplifies that. We look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2026

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prompt, courteous and thorough. The mobile update for a recall was excellent and on time. More

by varing
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Yes
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Aug 25, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, Varing! I appreciate your feedback and am thrilled to hear that you found our service prompt, courteous, and thorough. It's great to know that the mobile update for your recall was excellent and on time. We look forward to assisting you again at Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 24, 2026

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People were really nice, service was quick. James was very helpful and made the experience easy. More

by jyarnell432d
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Yes
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Aug 25, 2026

Folsom Lake Ford responded

Thank you for your kind words! I am glad to hear that you had a great experience at Folsom Lake Ford and that James was able to assist you effectively. I appreciate your feedback and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 23, 2026

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If your car is out of warranty, Ford is so much more expensive than other places. I was given an estimate of over $4k for a differential and went elsewhere and had it done for just under $2k. Had a fe More

by danherman107
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No
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Aug 23, 2026

Folsom Lake Ford responded

Thank you for sharing your experience, Dan. I understand that cost is an important factor when it comes to vehicle maintenance. While we strive to provide quality service at Folsom Lake Ford, I appreciate your feedback, and we are always looking for ways to improve. If you have further concerns or would like to discuss your experience in more detail, please feel free to reach out to me. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2026

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Great courteous staff, efficient service. Facility is clean and very professional in appearance.thank you More

by waslmee2017
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Yes
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Aug 22, 2026

Folsom Lake Ford responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our courteous staff and efficient service at Folsom Lake Ford. We take pride in maintaining a clean and professional facility. Your feedback is appreciated, and we look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 22, 2026

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Good timely service. The technician came home and completed the recall service on time. Very courteous. More

by Preth
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Yes
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Aug 22, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, Preth! I'm glad to hear that you received timely and courteous service for your recall. At Folsom Lake Ford, we strive to provide the best experience for our customers, and it's great to know we met your expectations. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 21, 2026

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Great service and will return when I need more service. Jaye is a great advisor. More

by RANDYBUNDOCK
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson

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Aug 21, 2026

Folsom Lake Ford responded

Thank you for your review, Randy! I'm glad you had a great experience with our service and that Jaye was able to assist you so well. We look forward to welcoming you back to Folsom Lake Ford for your future service needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 20, 2026

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Chuck in Fleet Service is Awesome! Prompt, Professional, Personable He shepherded my van through the process and kept me informed for a convenient pickup :-) Thanks! More

by willia.wagner7988
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Gayle Blackwell , Chuck

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Aug 20, 2026

Folsom Lake Ford responded

Thank you for your kind words, Willia! I'm so glad to hear that Chuck in Fleet Service provided you with such excellent service. At Folsom Lake Ford, we strive to keep you informed and satisfied throughout your experience. I appreciate your feedback, and we look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 20, 2026

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The technician was prompt, thorough and courteous . No only did he do the recall update quickly, he also checked for any maintenance issues-non found thankfully-good job! More

by reinkingpaul
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Recommend Dealer
Yes
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Aug 20, 2026

Folsom Lake Ford responded

Thank you for your kind words! I’m pleased to hear that our technician provided prompt and thorough service during your recall update. It’s always our goal to ensure you have a positive experience at Folsom Lake Ford. I appreciate your feedback, and we hope to see you again for any future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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