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Folsom Lake Ford

Folsom, CA

4.8
2,471 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 2,471 reviews

May 18, 2025

Best vehicle buying experience I have ever had. Richard did the whole deal. I even paid him the money and I did not get handed off from one person to the next. Your dealership building is 10 star More

by WENDYROCKY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rychard
May 19, 2025 -

Folsom Lake Ford responded

Thank you! We truly appreciate your kind words and are thrilled to hear about your exceptional vehicle buying experience at Folsom Lake Ford. Richard is dedicated to providing a seamless process, and it's great to know that you felt taken care of throughout. We're grateful for your recommendations and can’t wait to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Nick and Kentucky were exceptional with our purchase of our new Bronco Sport Bad Lands More

by BBILA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! I am thrilled to hear that Nick and Kentucky provided exceptional service during your purchase of the new Bronco Sport Badlands at Folsom Lake Ford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

I recently brought in my F150 for service and paint repair. I was told by serviceman Jay Zerkovich the paint was not covered because I bought the truck in 2019. When I got home I reviewed by purchase p More

by BIGBASS62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Zerkovich
May 17, 2025 -

Folsom Lake Ford responded

Thank you for reaching out to us regarding your F150's service and paint repair. I appreciate your feedback and understand your concern about the coverage discrepancy. Please contact us directly at Folsom Lake Ford, and we will work to resolve this issue promptly. Your satisfaction is important to us, and we're here to help. Thank you for your patience! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Gary Katz is fantastic. I haven't bought a new car before but I am used to getting pressured at used lots. He helped me online and when I came in wasn't pushy at all. Helped More

by Chas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
May 18, 2025 -

Folsom Lake Ford responded

Thank you, Gary, for your wonderful review! We’re thrilled to hear that you had a fantastic experience with Gary at Folsom Lake Ford. We strive to provide a pressure-free environment and it's great to know that you felt supported throughout your car-buying journey. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

Folsom Lake Ford was a good experience for us. Our sales representative Josh, was great! He was very patient with us and did not put any pressure on us. We will recommend Josh and Folsom Lake Ford More

by TBLANKENHEIM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Folsom Lake Ford and that Josh provided you with excellent service. It's fantastic to know that his patience and no-pressure approach made a difference for you. We truly appreciate your recommendation and look forward to assisting you and your friends and family in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 17, 2025

The process was quick and painless. The waiting area is comfortable. The staff is helpful and courteous More

by yosemitel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
May 18, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We’re glad to hear that your experience at Folsom Lake Ford was quick and painless, and that you found our waiting area comfortable. Our team takes pride in being helpful and courteous, so your kind words are truly appreciated. We look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 16, 2025

The dealership has a lot of variety of vehicles to choose from both new and preowned. More

by NaveedFrank
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Shaw and Scott Berry
May 16, 2025 -

Folsom Lake Ford responded

Thank you for your feedback! We're glad to hear that you appreciate the variety of new and pre-owned vehicles at Folsom Lake Ford. We strive to offer a great selection to meet our customers' needs. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 16, 2025

Jim Willis was my service person. He was great to work with. He kept me well informed. More

by Steve-o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Folsom Lake Ford responded

Thank you, Steve, for taking the time to leave such a wonderful review! We're thrilled to hear that Jim Willis provided you with excellent service and kept you well informed during your visit. At Folsom Lake Ford, we strive to provide the best experience for our customers. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 16, 2025

The associate, James, who assisted me in choosing the right service package was very courteous, pleasant and extremely helpful. He was able to look up the Recalls on my car, and explained which one coul More

by HASSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that James provided you with such excellent service at Folsom Lake Ford. It's great to know he was able to assist you with your recall service and that you found him courteous and knowledgeable. We appreciate your kind words and look forward to seeing you again for your future vehicle needs. Thank you for choosing Folsom Lake Ford! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 16, 2025

When I purchased my last car 4 years ago Tri Hue helped me. He was extremely helpful and kind. He is no longer at Folsom Lake Ford but is now at the Ford dealership in Roseville Auto Mall. More

by GWENS37@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Tri Hue
May 17, 2025 -

Folsom Lake Ford responded

Thank you for sharing your experience with us! We're glad to hear that Tri provided you with exceptional service during your last car purchase. While he may be at another location now, we're proud of the positive impact our team has on our customers. If you need any assistance or have questions in the future, please feel free to reach out to us at Folsom Lake Ford. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com