Flow Volkswagen of Asheville

Always a great experience I have bought three cars now from D.J. Roberts and will never buy a car from any other salesman. He is helpful, knowledgeable, and wonderful to deal w I have bought three cars now from D.J. Roberts and will never buy a car from any other salesman. He is helpful, knowledgeable, and wonderful to deal with. He always make the experience as painless as buying a new car can be. I highly recommend requesting him if you're going to buy from this dealership. More

Great service and on time Great place, friendly,knowledgeable, on time and they done what they said they were going to do. No hidden fees. Shuttle service was on time and polit Great place, friendly,knowledgeable, on time and they done what they said they were going to do. No hidden fees. Shuttle service was on time and polite. More

Great Service First time to use this location and I was very happy with the experience. Service personnel were great and thoroughly explained what my car needed du First time to use this location and I was very happy with the experience. Service personnel were great and thoroughly explained what my car needed during this visit. Showed me to the waiting area which was very nice with a TV, magazines, drinks and snacks. Experience didn't take long at all. Will go back. More

Jetta lease This was my second lease with Harmony Motors! Both experiences at setting up a leased Volkswagon Jetta were amazingly smooth, efficient and satisfyin This was my second lease with Harmony Motors! Both experiences at setting up a leased Volkswagon Jetta were amazingly smooth, efficient and satisfying. Every associate I dealt with made me comfortable. It was great that I did not feel pressured, but rather I felt like they listened to me! More

40K inspection, oil change Staff is always pleasant and accommodating. The waiting area is nicely appointed. Only complaint is the wait period seems always to be 2 hours or more Staff is always pleasant and accommodating. The waiting area is nicely appointed. Only complaint is the wait period seems always to be 2 hours or more, no matter what the reason. However, this time I did ask for a shorter wait, and was accommodated. It still took an hour and a half, though. I would understand if it were a trouble-shooting situation, but a checkup and oil change shouldn't take that long. In their defense, they do offer a shuttle to areas within a reasonable distance in lieu of waiting for the work to be done. More

brough car in for 50,000 mile checkup The staff and service department couldn't have been nicer. The service rep that greeted me was very nice and explained what they were going to do. I w The staff and service department couldn't have been nicer. The service rep that greeted me was very nice and explained what they were going to do. I waited for only about 35 minutes and the whole process was complete. More

Harmony Motors as a whole I own a 13 Passat TDI SE DSG I don't make a habit of writing reviews on the Internet for auto dealers. I'm giving credit where it is due I'm a reflex I own a 13 Passat TDI SE DSG I don't make a habit of writing reviews on the Internet for auto dealers. I'm giving credit where it is due I'm a reflex silver and black car buyer. No other combo would due. No problem ... Done I'm a fuss pot with my car and i'm particular about who drivers it and works on it. It took a long time to buy it. They accommodated my needs. The service has been excellent. I'm not going to buy a diesel vw anywhere else. The other VW dealer in Greenville SC isn't worth the extra effort. Just completed the 40K service. Thanks Vw for buying most of it. So it took 3 hours, No big deal. It was done right the first time, Highly recommended.. More

Service & oil change The staff always goes above and beyond to accommodate your needs. This is the third time I've had my service completed here and will continue to. The staff always goes above and beyond to accommodate your needs. This is the third time I've had my service completed here and will continue to. More

Unexpected Vehicle Purchase My wife and I walked in to the dealership without an appointment to test drive. D.J. Roberts and Nate Nunn were very accommodating. They were going My wife and I walked in to the dealership without an appointment to test drive. D.J. Roberts and Nate Nunn were very accommodating. They were going to let us test drive a Passat on our own, but I insisted that DJ go with us. Needless to say things went well and we brought home a new 2015 Passat. The facility was great, specially the antique VW's, they sure brought back good memories! Everyone was friendly and ready to answer questions. Keep up the good work guys More