Flow Lexus of Winston-Salem

Great service and knowledgeable customer service representat Susi and Russ always make me feel like family. They take time to explain and review service and repair options. Always pleasant and willing to go the Susi and Russ always make me feel like family. They take time to explain and review service and repair options. Always pleasant and willing to go the extra mile. More

congenial and efficient I always deal with Russ as he gives great and accommodating service. He always works with my time frame and answers any questions I might have, I was I always deal with Russ as he gives great and accommodating service. He always works with my time frame and answers any questions I might have, I was having trouble connecting my new cell phone to my car and Russ had Gray come out to my car and resolve my issue. He also had Ian take care of an issue I was having with the service agreement purchased with my vehicle. The service on my car was done in a timely fashion and my car was nice and clean when I picked it up. More

Distinguished Service Suzi always works around my busy schedule without making it feel burdensome. I am very thankful to her constant commitment to quality and convenient Suzi always works around my busy schedule without making it feel burdensome. I am very thankful to her constant commitment to quality and convenient service. More

SmithMD Flow Lexus, is the one for me. Best 2of2 car dealership experience in 3 yrs. Second car durning time. Service department gets the credit for my second Flow Lexus, is the one for me. Best 2of2 car dealership experience in 3 yrs. Second car durning time. Service department gets the credit for my second return/purchase. More

wonderful! Quick service, great smile and friendly atmosphere. Love Suzi.... always looks out for me in pointing out my service needs. Since I have attributed to Quick service, great smile and friendly atmosphere. Love Suzi.... always looks out for me in pointing out my service needs. Since I have attributed to her mountains of nails, screws and bolts many times, she makes sure to notify me on my tires! Everyone I have worked with has always been excellent. That is why I'm a loyal customer. Service does matter as well as quality. Cheryl Miller More

Very accomodating, welcoming. Russ has always been very friendly, helpful and easy to work with. He is my sole contact with the dealer. The work requested is always done prompt a Russ has always been very friendly, helpful and easy to work with. He is my sole contact with the dealer. The work requested is always done prompt and complete. We have moved quite a distance away from the dealership but will continue to get routine maintainace from this dealer due to Russ. More

Great service. Suzi is always upbeat and ready to help with a smile in her voice when she answers the phone and on her face in person. She is quick to arrange servi Suzi is always upbeat and ready to help with a smile in her voice when she answers the phone and on her face in person. She is quick to arrange service and car pick up for convenience. It continues to be a pleasure to work with her as we continue to enjoy each new Lexus. More

Car Service Great Work and Clean comfortable waiting room Service Lady was very friendly and knowledgeable Coffee was great and they even vacuumed the car Wil Great Work and Clean comfortable waiting room Service Lady was very friendly and knowledgeable Coffee was great and they even vacuumed the car Will definitely be back and buy my next new Car More

Seamless Experience Susi and the technicians at Flow Lexus are so easy to work with. I always appreciate the brief look under the vehicle/hood when repairs are suggested Susi and the technicians at Flow Lexus are so easy to work with. I always appreciate the brief look under the vehicle/hood when repairs are suggested - a very honest way to do business! Brent More

Overall, it is always good Your service is usually excellent and Suzie is exceptional. However, I have a problem with the front passenger side air bag cover, as it became loose Your service is usually excellent and Suzie is exceptional. However, I have a problem with the front passenger side air bag cover, as it became loose when service was done on the airbag sometime ago. My wife brought it in to have it fixed, and by the time she got home it was loose again. More