Flow Lexus of Winston-Salem

Multiple Lexus owner We've been having my wife's Lexus vehicle's service handled by Susi Todd since 1995. We have always been impressed by her professionalism, qualit We've been having my wife's Lexus vehicle's service handled by Susi Todd since 1995. We have always been impressed by her professionalism, quality of service and followup. If you need work done, she will tell you and explain your options. We have complete faith in her recommended service directions. (A+) More

Thorough and convenient I received a call that service was due, chose appointment time, and had service needs explained. Car was ready on time, washed and fees were appropri I received a call that service was due, chose appointment time, and had service needs explained. Car was ready on time, washed and fees were appropriate. More

60,000 mile service and front brakes Everything was excellent as always. Russ Miller is so great to work with. I enjoy seeing Russ and choose days he is at work to have my service work Everything was excellent as always. Russ Miller is so great to work with. I enjoy seeing Russ and choose days he is at work to have my service work done. More

15,000 service Susi is always friendly and efficent in dealing with me. I have always seen her and plan to see on all of my future visits. Susi is always friendly and efficent in dealing with me. I have always seen her and plan to see on all of my future visits. More

Excellent as always. It is always a pleasure to go to the service center. I especially appreciate the way my wife is treated when she goes to have anything done to our ve It is always a pleasure to go to the service center. I especially appreciate the way my wife is treated when she goes to have anything done to our vehicle. Russ is good at explaining whatever needs to be done. More

It's a pleasure working with Susi Todd! I would definitely recommend Susi Todd to handle anyone's service needs. I've had a business relationship with her for over 25 years.and have never h I would definitely recommend Susi Todd to handle anyone's service needs. I've had a business relationship with her for over 25 years.and have never had a bad experience. More

Happy Customer Chris was great. He remembered me from past services and we spoke like friends from 20 years. Happy customer, service made easy. Recommend to anyone. Chris was great. He remembered me from past services and we spoke like friends from 20 years. Happy customer, service made easy. Recommend to anyone. More

Service Our experience here is always a good one from sales to service. We have used this dealership for over a decade and would recommend to anyone! Our experience here is always a good one from sales to service. We have used this dealership for over a decade and would recommend to anyone! More

Always real good. I don’t think there is a bad person that works at this Lexus dealership. If there is a wrong made they always do extra to make it right even if you di I don’t think there is a bad person that works at this Lexus dealership. If there is a wrong made they always do extra to make it right even if you didn’t want it. I usually work with Chris Overby but this time Ian Clark helped me. Great service. More

excellent Always great service and very accommodating. answers all questions. able to work us in on short notice. Service is explained in detail. Calls to make Always great service and very accommodating. answers all questions. able to work us in on short notice. Service is explained in detail. Calls to make sure everything went well. More