Flow Honda of Burlington

Great experience! Easy and smooth transaction. A very enjoyable buying experience. No hassle on bargains, the sales team listed the car at every reasonable price to sta Easy and smooth transaction. A very enjoyable buying experience. No hassle on bargains, the sales team listed the car at every reasonable price to start with. More

Pleasant experience! Needed an oil change. Easily got an appointment. Brad was friendly and helpful, and did not try to pressure me into having extra work done. I did n Needed an oil change. Easily got an appointment. Brad was friendly and helpful, and did not try to pressure me into having extra work done. I did not have to wait too long, and the waiting area/lounge was quite adequate. More

Excellent Service by Brad at Flow Honda in Burlington, NC 5 Star rating for Brad in the Service Dept at Flow Honda in Burlington. B-1 type of service light came on in my Honda Pilot. Brad. handled the whole p 5 Star rating for Brad in the Service Dept at Flow Honda in Burlington. B-1 type of service light came on in my Honda Pilot. Brad. handled the whole process so professionally! 100% satisfied in all categories! Clarke Burlington, NC More

Great experience! I was looking for a used CR-V. I knew the years and models I was interested in. My salesman, John Pratt, found several cars for me to test drive. He l I was looking for a used CR-V. I knew the years and models I was interested in. My salesman, John Pratt, found several cars for me to test drive. He listened to all my concerns and answered all my questions. Then he found the exact car in the year, model, color and features I wanted and helped me to buy it. Brad in the service department is courteous and has provided excellent service so far. Overall, I LOVE my new car and the dealership where I got it! More

No Surprises and Good Service After checking with a few dealerships I selected Burlington Honda to perform about $1000 of maintenance work. They had the best price and communicate After checking with a few dealerships I selected Burlington Honda to perform about $1000 of maintenance work. They had the best price and communicated very well with me throughout the day to make me aware of their progress. Will not hesitate to go back to them. More

Service I received excellent and efficient treatment in recent servicing of Honda CR-V recently purchased from this dealership. All personel were friendly an I received excellent and efficient treatment in recent servicing of Honda CR-V recently purchased from this dealership. All personel were friendly and courteous. The work was done in a timely manner. More

excellant experience Alex Shepard was very helpful. one of my day lights has when out he took the time to contact the warranty company to find out if its covered. Thank yo Alex Shepard was very helpful. one of my day lights has when out he took the time to contact the warranty company to find out if its covered. Thank you Alex for your help More

Terrible service dept. Service Dept is terrible. Employees stand around talking while a customer waits to be acknowledged. I dropped of my vehicle at 7:50am. I had to call b Service Dept is terrible. Employees stand around talking while a customer waits to be acknowledged. I dropped of my vehicle at 7:50am. I had to call back at 3:30pm because I was never called to let me know my car was ready. When I got there I was told he only needed to grab the paperwork then I waited for 30 minutes after which I checked and he said "Oh! I thought you had been checked out." He grabbed the paperwork and when I asked about the total at the bottom I was told it hadn't been finalized and zeroed out, and there was no charge due to warranty. I got a call a week later wanting to know why our payment hadn't been processed. Um, I was told NO CHARGE. What payment are you talking about? He was going to check the warranty and such and get back to me. I haven't heard back. Very unprofessional, high prices (from the paperwork for the items I was supposedly not being charged for), and they appear to not know what they are doing. I will never use their service department again unless I have zero other choices. More

Oil change, inspection and front end alignment Service Dept is neat, clean, well organized and very professional. Brad did a top notch job, and covered all the bases for me. I purchased my CRV here Service Dept is neat, clean, well organized and very professional. Brad did a top notch job, and covered all the bases for me. I purchased my CRV here and travel an hour to utilize Flows Service Dept., because it's always a pleasant experience. More

Car Purchase Experience I recently bought an Accord and had an excellent experience. Chris, the Sales manager and Daniel, the salesman were friendly, professional and experie I recently bought an Accord and had an excellent experience. Chris, the Sales manager and Daniel, the salesman were friendly, professional and experienced. Daniel was very kind and knowledgeable so questions were quickly answered to the point. He demonstrated and explained very well the various car functions, did all settings according to my preferences. More