Flood Mazda - Service Center

Justis, Cody, and Russell are so professional, caring, patient, and knowledgeable. They helped us buy our 7th vehicle from Flood Mazda, and we are extremely satisfied. We also service our vehicles at Floo patient, and knowledgeable. They helped us buy our 7th vehicle from Flood Mazda, and we are extremely satisfied. We also service our vehicles at Flood and highly recommend Stephen. He is honest and very knowledgeable. More

Good service. I was expecting to get my car back on same day but thank you for giving an option to deliver next day at house I was expecting to get my car back on same day but thank you for giving an option to deliver next day at house More

Flood Mazda offers the very best service. We took our Mazda CX-9 in for an oil change and service. The work was completed in a timely manner and cleaned and washed. Everyone in the service de We took our Mazda CX-9 in for an oil change and service. The work was completed in a timely manner and cleaned and washed. Everyone in the service department was helpful and friendly. That is way my wife and I always buy our cars at Flood Mazda. Thank you, Flood Mazda. More

Flood Mazda is such an inviting dealership. I’ve had nothing but great experiences when I go there. Thanks! I’ve had nothing but great experiences when I go there. Thanks! More

Was disappointed with my 1st visit/oil change. 2 1/2 hour wait. No courtesy vehicles available and they didn't even wash or vac my car. Only after my prompting was the car washed and vacuumed minim 2 1/2 hour wait. No courtesy vehicles available and they didn't even wash or vac my car. Only after my prompting was the car washed and vacuumed minimumly. More

Excellent communication and up front with everything. Excellent customer service provided by advisor and quality repairs provided by technician. Excellent customer service provided by advisor and quality repairs provided by technician. More

They cannot put the correct phone number on my file. I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (w I have asked multiple times to fix it and they keep putting a different phone number. They leave my car unlocked when sitting in the lot for hours (which would not have happened if they put the correct phone number as I asked multiple times). Always unprepared for appointments. Cancelled multiple appointments the day before. Service department has always been rude and condescending except for one woman that I have spoken to. Unable to separate my account with two other people’s account and seems not to believe me when I give them my name. Shows personal information of the person I said I was not multiple times (happened 2 times). Took multiple days to replace a battery that was under warranty (which may have been due to short staffing, however an eta or follow up calls would have been appreciated). Laughed when I told them I could not afford to keep getting Ubers while they were taking approximately 4 days to test the battery. There are some people that are fairly helpful and friendly, however the multiple interactions I have had with certain people will prevent me from going to this dealership ever again. More

Very slow service. Always trying to up-sell repairs that are not currently needed. Prefer Tasca Mazda Always trying to up-sell repairs that are not currently needed. Prefer Tasca Mazda More

They go above and beyond to make sure you get hood service, keep you updated frequently, very customer service oriented. service, keep you updated frequently, very customer service oriented. More

Terrific service department. Trustworthy and accommodating. Steve is a longtime customer service guy who is always friendly and thorough Trustworthy and accommodating. Steve is a longtime customer service guy who is always friendly and thorough More