Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Flood Mazda - Service Center

Wakefield, RI

4.7
852 Reviews
Call Service Center (401) 284-4700

852 Reviews of Flood Mazda - Service Center

Sort by
September 23, 2023

Friendly courteous and worked in a tlmely fashion . Did what I asked to be done and completed work on time More

by scttnelson654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Polanco
Report | Print
Sep 25, 2023 -

Flood Mazda responded

Good Morning, Thank you for the positive feedback. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad you received that from our service department. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

The service staff is friendly, efficient and finishes the work in the time they promised. More

by STEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Flood Mazda responded

Hi Steve, Thank you for taking the time to review our dealership, our goal is 100% customer satisfaction. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again.! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 22, 2023

Been coming here for service for many years. Last few times here have been disappointing. Presently my car has been in for service for 4 days for an inspection and exhaust leak and I still don't More

by HOLBROOKSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Flood Mazda responded

Dear Steve, We are sorry you were disappointed with the service you have received. The service we just performed on the Nissan Sentra took so long because we had to wait for the exhaust pipe. If the communication between my adviser Frank was poor, I apologize he is new with us. We strive to make every customer happy and keep them as loyal customer's. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 16, 2023

Waited 6 weeks for car to be delivered, upon receiving car had temporary plates that expired before receiving permanent plates. More

by TDESLAURIERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Cary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 16, 2023

They called me back with updates which I appreciated. Frank and Steven were kind and great to work with. More

by Samantha.comparone
Recommend Dealer
Yes
Employees Worked With
Frank and Steven
Report | Print
Sep 19, 2023 -

Flood Mazda responded

Good Morning Samantha, Thank you for the 5-Star review! We appreciate your business and value our customers here at Flood Mazda. We stand by our service in excellence. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

Very satisfied with the service and they even washed my car. I’ll definitely go there for service More

by Doloresl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathie Babbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Flood Mazda responded

Dolores, Thank you for taking the time to review our dealership. We appreciate the 5-Star review and value our customers. Sometimes its the little things that make it all worthwhile. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

Good service department. I have been bringing my Miata here for several years. I have never been disappointed. More

by WCMACIEJEWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Flood Mazda responded

Good Morning! Thank you for taking the time to review our dealership and express how great our service department is. We truly value our customers and appreciate your business. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 11, 2023

Great service, was able to set up my laptop in the lounge and get some work done while I waited for my car. More

by Amynichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Flood Mazda responded

Dear Amy, Thank you for the 5-Star review! We appreciate your business and glad you were able to utilize our waiting area to get work done. We want all our customers to be comfortable while they wait for their car. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 09, 2023

Sam helped me find exactly what I wanted (with a great deal of patience). He was a pleasure to work with. Jason even provided me with metal plate holders and Mazda key rings. I even got to meet the manag More

by PRANDAZZO0954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Flood Mazda responded

Good Afternoon, Thank you for leaving this great review! We are thrilled to hear that Sam too such great care of you during your visit with us. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-great experience. We like to treat everyone like family. Thank you for your business and we hope to see you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 08, 2023

Excellent service all around, would recommend it to anyone who asks my opinion. Video of work is very helpful More

by jfinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Albro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Flood Mazda responded

Good Afternoon, Thank you for taking the time to review our dealership. We appreciate your business and the 5-Star review. We stand by our service in excellence here at Flood Mazda. We look forward to to seeing you again. KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

1
...
15
16
17
...
86