Back

Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

Directions

Filter Reviews by Keyword

By Type

244 Reviews of Firelands Toyota

January 11, 2020

Alicia is great! I cant say enough about how great she helped me! Id b a basketcase if it were not for her. Shes spent hours finding a car for me and then showing me the features. Love this awesome woman! More

by Barbp295
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 16, 2020 -

Firelands Toyota responded

This is one of the finest examples of how Alecia treats her customers. To say she treats them like family is an understatement! There is nothing she will not do for them, including driving two states away! I know she will appreciate the kind words and positive recommendation, too! Kindly, Matt Maschari General Sales Manager (419)502-5610

January 10, 2020

This is the second Camry I have bought from Kapers. I appreciate the time Brad spent helping me in selecting the right car at the right price. More

by Lljean2
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Brad Holm
Jan 11, 2020 -

Firelands Toyota responded

Thank you for leaving such a good review and for your repeat business. Brad will be happy to hear that you enjoyed your time here. We make it a point to offer a great deal upfront. We aim to provide a quick, hassle free buying experience to everyone. I appreciate your positive recommendation, too. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 10, 2020

We had an awesome experience with Alicia! She made the buying process so easy! We will defiantly be referring our friends and dealing with her in the future. More

by Kdavid3487
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 11, 2020 -

Firelands Toyota responded

Thank you for giving Alecia such high praise! She will be thrilled to hear about your experience. There is no better recommendation than that of repeat and referral business. You can count on the entire Kasper family to be here for you in the future, too! Warmly, Matt Maschari General Sales Manager (419)502-5610

January 08, 2020

Alecia was great to work with! Very kind, and made sure to check in after I got my car to make sure all is running smoothly. I would definitely recommend her! And Steve who was helping was also great! More

by Ruthie14
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

Thank you for your kind review and positive recommendation. Alecia is one of the best! She is very genuine and she is constantly putting the needs of her customers first. Please let her know if you need any assistance in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 08, 2020

I had the best experience buying a car from this dealership. Everyone was so nice and so friendly. Shout out to Alecia who sold me my new RAV4. She was the best of the best. No pressure, friendly, s More

by Debrahenry8
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Fialkowski, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

You are too kind, Debra! It was a pleasure meeting you and being able to take care of you. Alecia and I are here for you if you have any questions or need anything in the future. Thank you for the positive review and recommendation! Respectfully, Matt Maschari General Sales Manager (419)502-5610

January 07, 2020

COULDN'T BE BETTER!!! I AM SO GLAD THAT I WAS ABLE TO SPEND TIME WITH ALECIA...SHE HAS PRODUCT KNOWLEDGE LIKE NO OTHER..I KNOW THAT SHE WILL BE SUCCESSFUL IN WHAT EVER SHE More

by ANTAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

I appreciate the time you took to leave Alecia such a great review. She is definitely amazing and so full of knowledge and energy. You can count on her and the rest of the Kasper team to provide great service now and in the future. Thank you for the positive recommendation, too! Regards, Matt Maschari General Sales Manager (419)502-5610

January 05, 2020

New car Brad provides great customer service. He was friendly but not pushy. He reached out to me afterwards & has been great with answering my questions & sh More

by DANNAWRIGHT81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Brad Holm
Jan 09, 2020 -

Firelands Toyota responded

Thank you for the positive review and recommendation, Danna! It was very nice to meet you. I am thrilled to hear that Brad provided such great service while you were here. You can count on this service in the future from the entire Kasper team! Respectfully, Matt Maschari General Sales Manager (419)502-5610

January 04, 2020

Alecia Henson is the first car salesperson that I has ever treated me great and I that I like. She is very intelligent and knows her job. My husband said she should be the courtesy dept. Alecia goes abov More

by Christa Adams
Recommend Dealer
Yes
Employees Worked With
Dave the maintenance man is great, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

Wow...this is great, Christa! I am so happy that you found our "gem' here at Kasper Toyota. Alecia sure does love what she does! She has a passion for helping others and it definitely shows. Please feel free to contact us anytime and let us know how we might be able to help you in the future. Thank you for the positive recommendation, too! Very Kindly, Matt Maschari General Sales Manager (419)502-5610

January 04, 2020

Prius Purchase Purchased a used Prius and it was a wonderful experience. No pressure and we picked up a great vehicle for a good price. Great service. More

by MARKLINK262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Basilone
Jan 09, 2020 -

Firelands Toyota responded

Thank you for leaving such a positive review! Your kind words and recommendation are very much appreciated. If you need anything in the future please do not hesitate to ask. Regards, Matt Maschari General Sales Manager (419)502-5610

January 03, 2020

Toyota Prius Three My experience was great. Brad was very a formative and explained thing to so that I clearly understood them. Kasper Automotive offers a lot of extras More

by bphelan56buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Brad Holm
Jan 09, 2020 -

Firelands Toyota responded

Thank you so much for the great review! We pride ourselves on offering excellent customer service to everyone and Brad is one of the best! He has a great attitude and he is always looking to help his customers get the best deal and the best car. Please let us know if you need anything in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

...
9
...