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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

January 24, 2020

Great Sale was quick and efficient. Went out of their way to get the car in the shape I wanted. All staff was very helpful and great to work with More

by JASON.FREDRITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Todd Carney
Jan 24, 2020 -

Firelands Toyota responded

Thank you for taking a moment to review your experience with us, Jason! I am pleased to hear we took such great care of you. If you should need anything in the future, please do not hesitate to ask! Best, Matt Maschari General Sales Manager (419)502-5610

January 24, 2020

Alecia was prepared before I came in. She was also very helpfull and took the time to go over all questions and details. She went above and beyond More

by Kacy chandler
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 25, 2020 -

Firelands Toyota responded

Thank you for the positive review of your experience with Alecia and Kasper Toyota! Alecia is very thorough and knowledgeable. She is constantly going above and beyond for her customers. You can count on Alecia and the entire Kasper team in the future. I just know you are going to love your brand new 2020 Rav4! Best, Matt Maschari General Sales Manager (419)502-5610

January 22, 2020

The entire staff was courteous and very friendly including the owner stopped and had conversation with my children while they impatiently waited drinking pop and fresh popcorn also helped. Mike my s More

by ryan.duffy
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Mike Basilone
Jan 22, 2020 -

Firelands Toyota responded

Thank you for the glowing review, Ryan. It was a pleasure assisting you with your purchase. Mike and the whole Kasper team are dedicated to helping you in the future as well. Let us know if you have any questions about the lifetime warranty and please do not forget about the free car washes! Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

January 20, 2020

Alecia was thorough, attentive and personable. Most of all she listened to me and what I wanted and did everything to satisfy that. I will definitely be a return customer! More

by A
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 21, 2020 -

Firelands Toyota responded

Thank you for taking the time to review your experience with Alecia and Kasper Toyota! We all appreciate your business and positive recommendation. Please contact us with any questions and don't forget about the free car washes! Thanks again, Matt Maschari General Sales Manager (419)502-5610

January 19, 2020

Mike and Matt helped pull together a nice deal on a pre owned Ram 1500 Took care of some minor issues to assure the pick up met my standards. Very good working with both. More

by DDENARDY
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Mike Basilone
Jan 21, 2020 -

Firelands Toyota responded

Dan, thank you for your business and for the kind review and recommendation. I am glad we were able to make you a great deal! Mike and I are here for you in the future, too. Just let us know if you have any questions and we will make sure we take good care of you. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 18, 2020

Our sales person Brad Holm was wonderful! Very personable and knowledgeable without being pushy. He laid all the information out to us in a way that wasn't overwhelming. We will definitely be back to Kasper More

by Ashlee Schlessman
Recommend Dealer
Yes
Employees Worked With
Johhny pereZ, Matt maschari, Jared Payne, Todd Carney, Steve fiakowaki, Brad Holm
Jan 21, 2020 -

Firelands Toyota responded

Thank you for your business, Ashlee and Chris. I am very happy you returned to us again! Brad truly loves helping others and it sure shows. You can count on the entire Kasper team to take great care of you in the future! Regards, Matt Maschari General Sales Manager (419)502-5610

January 15, 2020

We love our new Toyota Highlander Hybrid!! Alecia and the whole team at Kasper made buying a car so easy. Highly, highly recommend both the dealership and the vehicle! More

by Carrie
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Alecia Henson
Jan 16, 2020 -

Firelands Toyota responded

We loved helping you, Carrie! Thank you so much for your business and for the thoughtful review. Your kind words and recommendation are very much appreciated! Please keep us posted and let us know how much you love your new Toyota Highlander Hybrid. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 12, 2020

Genuinely nice and friendly. I greeted twice in the parking lot and several times as I entered the dealership by Kasper employees that were sincerely kind and friendly. The negoti More

by Bill Gerber
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Johnny Perez, Mike Basilone, Alecia Henson
Jan 16, 2020 -

Firelands Toyota responded

It sounds like we exceeded your expectations, Bill! Thank you for taking the time to leave us this outstanding review. Your kind words and high praise are a true testament to the experience we give to all of our customers! You can also count on the team to be here for your every need in the future, too. Thanks again, Matt Maschari General Sales Manager (419)502-5610

January 12, 2020

Todd did a great job satisfying what we wanted! He was very I gave the rating because of Todd Carney, He made the sale happen, he answered my questions and got things done. He did a great job as a sales person! More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jan 16, 2020 -

Firelands Toyota responded

Thank you for letting us know about your great experience with Todd! He really does an outstanding job finding out what his customers are looking for. I also appreciate your positive recommendation of Todd and the dealership! Regards, Matt Maschari General Sales Manager (419)502-5610

January 11, 2020

Highly recommend We are very pleased with Alecia and the Management team at Kasper Toyota. She made our buying experience very smooth and went above and beyond with he More

by kellie.w
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Alecia Henson
Jan 11, 2020 -

Firelands Toyota responded

Thank you for taking a moment to let us know about your experience with Alecia and Steve here at Kasper Toyota. Alecia is definitely one of the best at offering her customers a one-of-a-kind visit. Welcome to the Kasper family and please let us know if you need anything in the future. Thank you kindly, Matt Maschari General Sales Manager (419)502-5610

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