Firelands Toyota

i purchased a vehicle from this dealer in october that has a liftime warranty and had this huge inspection and was promised that everything on this vehicle worked. i had this vehicle for about a week a fo has a liftime warranty and had this huge inspection and was promised that everything on this vehicle worked. i had this vehicle for about a week a found major problems with it. it is now almost new years and they have had my vehicle in the shop since october. i am getting the run around from everyone that works there. and now its time for a lawyer. More

I have recently had a bad experience with Kasper Toyota in Sandusky first off the vehicle was a as is vehicle I understood this but still when buying from a dealership one should not expect that many probl in Sandusky first off the vehicle was a as is vehicle I understood this but still when buying from a dealership one should not expect that many problems in ONE week 1. I bought the vehicle the carfax records showed no indications of the timing belt ever being changed so I took the Accord to a Honda dealer were in 5 minutes they were able to tell me that the timing belt was about to go and take the motor along with it (these timing belts are critical on the imports) The tech happened to be a friend of mine so instead of paying $700 plus tax i provided the parts which were the timing belt and water pump and timing belt component kit. So i paid about $150 for parts and $200 for labor. 2.The engine kept throwing a egr code at first I dismissed it as possibly old gas till the 3rd time I read online that the egr valve passages get clogged both in the intake and egr valve so my first step was to clean the egr valve simple a 2 bolt procedure. The code came back on so I decided to clean the intake valve passages in the intake. This was about a 3 and a half hour job and I grew up with a mechanic and took a years auto tech at jvs. So I removed the throttle body and all the hoses and finally the intake. I soon found the intake passage to the egr valve was clogged. I cleaned this and gained 5mpg and the problem was fixed the light hasn't came back on in over a week. I spoke with the sales manager his name is troy he told me that during vehicle inspection and service that they turned off the code without fixing the problem saying it was thought to be a (gas cap not fully tightened) THIS IS SO WRONG UNETHICAL AND ILLEGAL AND RECKLESS TO TURN OFF A EMISSIONS CODE WITHOUT FIXING THE PROBLEM. If I didn't have mechanical knowledge a dealership would have charged $500 for this repair. 3. Lastly My air conditioning blew out on Saturday just to ad insult to injury which should cost a couple hundred to fix as well Speaking with troy he offered me a free oil change and a fuel fill up which was just a insult. I believe Kasper Toyota DOES NOT PROPERLY INSPECT THERE USED VEHICLES BEFORE THEY SELL THEM BUYER BEWARE DO NOT DO BUSINESS WITH KASPER TOYOTA More

I purchased a new toyota. The friendliness, professional behavior, making me feel the little business given is important. I wish I would have bought my car here. Any additional Toyota business I have will b behavior, making me feel the little business given is important. I wish I would have bought my car here. Any additional Toyota business I have will be conducted here. I myself have been treated great with reasonable parts pricing for my car when I have asked for a price. Need a new car start here. Need parts for your Toyota at least ask here too. I do not live in Sandusky. There is no Toyota Dealer in my town. I need to drive if I need parts so I call around. They have done the best deals. And my Toyota has been a great car. The decision to own a Toyota Corolla was the best one I could have made in my mind yet and I have owned it since 2002 and have 130,000 miles on it. Saving a ton of money on gas with a fun car to drive. Thank you Toyota More

I leased a 2008 Toyota Corolla from kasper Toyota. This is my 11th Toyota and by far the greatest buying experience i have ever had. Steve made sure i got in and out of the dealership in a timely manner a is my 11th Toyota and by far the greatest buying experience i have ever had. Steve made sure i got in and out of the dealership in a timely manner and really knew his product. I would recommend Kasper to anyone looking for a buying experience that is painless and enjoyable. More