Back

Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

Directions

Filter Reviews by Keyword

By Type

244 Reviews of Firelands Toyota

January 03, 2020

Lot of information Liked getting questions answered without being pressured. Todd had a lot of knowledge about the car. He also advised me on how to get the best price. More

by Meeseb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jan 09, 2020 -

Firelands Toyota responded

Thank you for taking the time to leave us this kind review. You can count on a "no pressure" experience here at the Kasper Toyota. We are always here to answer any questions whether you are buying a car or not. It's just the right thing to do! Regards, Matt Maschari General Sales Manager (419)502-5610

January 01, 2020

Best car purchase experience ever! Alicia was awesome and treated us so well. She took a lot of time with us to make sure we got the best deal and fully explained our new car to us. She More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 02, 2020 -

Firelands Toyota responded

Alecia is pretty special, isn't she? She takes as much time as her customers need to make a well-informed decision. You can count on her after the sale, too! I definitely appreciate your positive review and recommendation. Please let any of us know if you need anything. Thank you! Regards, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

It was a great experience we would definitely go back We had a great experience with Kasper/Toyota on Milan Ave in Sandusky Ohio... Big thanks to Brad, Steve, Steve and Vinny they were absolutely amazing More

by ericrussell1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Jan 02, 2020 -

Firelands Toyota responded

Thank you so much for the fine review and positive recommendation! I am pleased that you enjoyed your experience with us. We have a great team and we are all here to help you with all your future needs. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

2020 Rav4 Great Buying Experience Alecia made the buying experience enjoyable without pressure. She is very knowledgeable about all the Toyota products and their features. And equall More

by Tstorm317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Johnny Perez, Alecia Henson
Dec 31, 2019 -

Firelands Toyota responded

Thank you for taking a moment to share with us your experience with Alecia and Kasper Toyota. I am very pleased to welcome you to the Kasper family. Your new Rav4 is an awesome vehicle and comes with all sorts of options and safety features. Please let Alecia or me know if you have any questions or need anything at all! Happy Motoring, Matt Maschari General Sales Manager (419)502-5610

December 30, 2019

Vehicle purchase That was the simplest most relaxed non pressured experience I’ve ever had at a car dealership. I would highly recommend this dealership to anyone look More

by matmonkey_135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Wow...thanks for the super kind words! We definitely have a great team and we all pride ourselves on offering this type of experience each and every time! You can count on the same treatment in the future, too. Please let us know if you have any questions and thanks again for the great recommendation. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 24, 2019

Toyota Rav 4 Hybrid Brad and Matt were wonderful to work with! They were both very patient and accommodating as we worked through the different models and options availab More

by michellemurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Thank you so much for the great review and also for your repeat business. I am very happy that you enjoyed your time with us here at the dealership. Please let me know if you need anything at all. See you soon! Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

December 22, 2019

I drove 50 miles to Kasper Toyota to drive a specific car. Having never been there, I didn’t know what to expect. I found a family-owned dealership who not only located a more specific model that I wante More

by Italfresh
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Dec 31, 2019 -

Firelands Toyota responded

This is what it's all about! I cannot thank you enough for your business and your thoughtful review. Jacob always puts his customers first and treats everyone like family. Please let us know if you need anything or have any questions about your new vehicle. Respectfully, Matt Maschari General Sales Manager (419)502-5610

December 21, 2019

Great Experience! The car buying experience at this dealership was so easy and all of the staff really made it enjoyable. Alicia is very knowledgeable of any car and wa More

by Sebastian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue, Alecia Henson
Dec 31, 2019 -

Firelands Toyota responded

Thank you so much for your kind words, Sebastian! We really appreciate your business and the time you spent with us at the dealership. Please continue to contact us and let us know if you have any questions about your new Corolla Hatchback. We are always here to help...especially Alecia! Kind Regards, Matt Maschari General Sales Manager (419)502-5610

December 20, 2019

Staff very helpful and knowledgeable. We have purchased 2 vehicles from them and always had a positive experience. The service after the sale has been excellent. They are very thorough and More

by ddietz130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Giammella, Steve Fialkowski, Brad Holm
Dec 21, 2019 -

Firelands Toyota responded

Thank you for your repeat business and for leaving us such a kind review. Brad, Steve, and Shawn will be thrilled to hear about your experience! Please let us know how the truck is doing and stop by as often as possible for your free car washes. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 19, 2019

Helpful and knowledgeable Alicia was great to work with. Her knowledge of the car and attention to detail to make us happy with our purchase and future service was A-1. More

by JULIE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Alecia Henson
Dec 19, 2019 -

Firelands Toyota responded

Thank you for the kind and thoughtful review, Julie! Alecia is definitely here for her customers. She is always going above and beyond. Please let any of us know if you need anything in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

...
10
...