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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

November 01, 2019

Alecia Henson I purchased my vehicle from Alecia Henson last year and it was the best experience! If you are looking for a no stress, hassle free, and fun car shopp More

by Hcarper15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
November 01, 2019

Alecia Henson She is the best by far. She definitely goes above and beyond to find you what you want. And does everything in her power to make you happy. I can be a More

by Hiedi M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
November 01, 2019

Alecia is the type of person that cares about you,her friend Alecia is very helpful,knowledgeable about product. She is very friendly and went out of her way to make sure that we had everything done or added to More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Nov 19, 2019 -

Firelands Toyota responded

Thank you for taking the time to leave Alecia such a wonderful review. She will be super excited to see it! Alecia is always going the extra mile for her customers. She is very thorough and knowledgeable doing whatever she can to ensure a great experience. Your recommendation is also very much appreciated! Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

November 01, 2019

Alecia Henson stands head and shoulders above the rest My experience with Mrs. Alecia Henson goes way beyond a dealer/customer exchange. Originally it was my mother buying a car... also from Alecia, and my More

by IvansSickWhip9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
November 01, 2019

a professional experience all work done in an especially good manner! was presented with all the information I needed to make a good decision on my part! did their business in More

by CHARGAR83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Jared Payne
November 01, 2019

Service review We bought this car from Kasper and have always had our service done at Kasper. I feel comfortable with their staff and service decisions are always br More

by retreadrev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service dept.
November 01, 2019

Easy and pain free I know what I was looking for and Alabama found it for me! I was well taken care of and the car is a dream. She was very knowledgeable and friendly. O More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
June 13, 2017

Service Dept I bought a used KIA Optima from Kaspar,6 weeks later engine began knocking and leaking oil. The car was under new car warranty so KIA of Sandusky fixe More

by Harry 1
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writers (Sean)
March 01, 2017

I am happy! Matt Maschari and the gang at Kasper Toyota made me happy. I bought from them recently and the whole experience could not have gone better. They know More

by Ronald Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Donahue
May 11, 2016

These people got it right! Kasper Toyota and Matt Maschari got it right! They know what it means to put the customer first. This was my first experience with them and it will de More

by Cargirl 12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maschari and Steve Donahue
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