Firelands Toyota
Sandusky, OH
By Type
244 Reviews of Firelands Toyota
Alecia Henson I purchased my vehicle from Alecia Henson last year and it was the best experience! If you are looking for a no stress, hassle free, and fun car shopp I purchased my vehicle from Alecia Henson last year and it was the best experience! If you are looking for a no stress, hassle free, and fun car shopping experience she is your go to woman! She helped in any way she could and went above and beyond to make sure we were well taken care of! We absolutely loved working with her. More
Alecia Henson She is the best by far. She definitely goes above and beyond to find you what you want. And does everything in her power to make you happy. I can be a She is the best by far. She definitely goes above and beyond to find you what you want. And does everything in her power to make you happy. I can be a bit difficult at times and Alecia was so patient and literally kept a great attitude and smile on her face the whole time. If I could give her more than 5 stars she would get a 10. Thanks Alecia for making my car buying experience so enjoyable. You are 100% the best around. Cant wait to see you for my future purchase. 💕 More
Alecia is the type of person that cares about you,her friend Alecia is very helpful,knowledgeable about product. She is very friendly and went out of her way to make sure that we had everything done or added to Alecia is very helpful,knowledgeable about product. She is very friendly and went out of her way to make sure that we had everything done or added to our vehicle that we requested. She sent videos to us explaining components of the van we needed help understanding and offered numerous times and showed us several times how things functioned. She even loaned me her personal vehicle while mine was getting service. She doesn’t try to sell you a vehicle, she wants to be your friend and advocate to the dealer and manufacturer More
Alecia Henson stands head and shoulders above the rest My experience with Mrs. Alecia Henson goes way beyond a dealer/customer exchange. Originally it was my mother buying a car... also from Alecia, and my My experience with Mrs. Alecia Henson goes way beyond a dealer/customer exchange. Originally it was my mother buying a car... also from Alecia, and my moms experience with Alecia, that made me almost instantly want to work with her myself! The saying “going the extra mile” doesn’t even begin to describe the outgoing nature in which Alecia approaches every single thing she does. From the moment we met she seemed more like an old friend than anything else. Her knowledge, her charm, her passion.... her charisma..... such an incredible woman and most assuredly an asset to any company....any business. Let’s face it, auto shopping is more times than not a regretful, daunting experience....and yet somehow Alecia made me want to come back for a second car! I feel I could talk about the experience for days but what it comes down to is simple.....I had an amazing experience to say the least and 1000% of the credit goes to Mrs. Henson! She’s a one of a kind in all aspects and a huge asset to any sales team! As long as she’s in the business I wouldn’t even consider going anywhere but...... to Alecia Henson! More
a professional experience all work done in an especially good manner! was presented with all the information I needed to make a good decision on my part! did their business in all work done in an especially good manner! was presented with all the information I needed to make a good decision on my part! did their business in a honest manner! qull do business with them in the future! More
Service review We bought this car from Kasper and have always had our service done at Kasper. I feel comfortable with their staff and service decisions are always br We bought this car from Kasper and have always had our service done at Kasper. I feel comfortable with their staff and service decisions are always brought to my attention. More
Easy and pain free I know what I was looking for and Alabama found it for me! I was well taken care of and the car is a dream. She was very knowledgeable and friendly. O I know what I was looking for and Alabama found it for me! I was well taken care of and the car is a dream. She was very knowledgeable and friendly. Overall a smooth easy and pain free experience More
Service Dept I bought a used KIA Optima from Kaspar,6 weeks later engine began knocking and leaking oil. The car was under new car warranty so KIA of Sandusky fixe I bought a used KIA Optima from Kaspar,6 weeks later engine began knocking and leaking oil. The car was under new car warranty so KIA of Sandusky fixed it,come to find out the wrong oil filter was installed by Kaspar and crush washer for drain plug wasn't replaced. When I questioned the service writers at Kaspar they told me as long as the filter would screw in It was ok,the filter KIA replaced was about 1/2 the correct size More
I am happy! Matt Maschari and the gang at Kasper Toyota made me happy. I bought from them recently and the whole experience could not have gone better. They know Matt Maschari and the gang at Kasper Toyota made me happy. I bought from them recently and the whole experience could not have gone better. They know what they are doing and don't waste time with games. I am telling my friends and family to buy from them. They also gave me a lifetime warranty on my car which was very nice. Thanks Matt and Kasper! More
These people got it right! Kasper Toyota and Matt Maschari got it right! They know what it means to put the customer first. This was my first experience with them and it will de Kasper Toyota and Matt Maschari got it right! They know what it means to put the customer first. This was my first experience with them and it will definitely not be my last! Every aspect of the purchase was great! All the staff I encountered was friendly. As Arnold says: I'LL BE BACK! ;) More