Firelands Toyota

Brought my Rav 4 in for service. My car was registered for service and taken quickly. The gentleman at the desk was friendly, polite and explained everything. Love the included car My car was registered for service and taken quickly. The gentleman at the desk was friendly, polite and explained everything. Love the included car wash! More

15,000 mile service Good experience. John was very thorough. Finished in a timely manner. Were very pleasant to work with. Answered all my questions. Would highly recomme Good experience. John was very thorough. Finished in a timely manner. Were very pleasant to work with. Answered all my questions. Would highly recommend this service department. More

Unexpected Surprise! My experience with Alecia was great! She was patient, honest, knowledgeable, and helpful! She listened to what I wanted and didn't try to force a sale My experience with Alecia was great! She was patient, honest, knowledgeable, and helpful! She listened to what I wanted and didn't try to force a sale on me. She and her staff took care of me during the process til the final touches. So she gets 5 stars from me. She is my number 1 saleschick! More

Amazing unbelievable experience I had my mind set on this horrible badgering experience and unbelievably it was nothing like that at all! The people I worked with to get my new car w I had my mind set on this horrible badgering experience and unbelievably it was nothing like that at all! The people I worked with to get my new car were helpful friendly and fought for the deal I wanted. I got what I wanted at a payment I could afford and less than what I thought I’d have to pay. Wow how different this time was getting a new car. I will always go to Kasper now. More

Outstanding experience! I bought my Toyota Highlander from Alecia Henson and the service she provided couldn’t have been any better, she made sure I got the best deal and hel I bought my Toyota Highlander from Alecia Henson and the service she provided couldn’t have been any better, she made sure I got the best deal and helped me figure out every feature in my car. I will always recommend her to friends and family. More

Sales person! We bought three cars from Alecia Henson, she will be a great asset for this dealership. We loved working with her, she really cares the need of her c We bought three cars from Alecia Henson, she will be a great asset for this dealership. We loved working with her, she really cares the need of her customers More

Sale of 2019 Highlander Alecia Henson is an awesome salesperson. She goes above and beyond to help her customers during the sale and even after the sale is complete. Alecia Henson is an awesome salesperson. She goes above and beyond to help her customers during the sale and even after the sale is complete. More

Please go see Alecia “Bama” Henson!!! She’s the real deal! Alecia’s super friendly, I didn’t feel pressured to buy, and most importantly she got me the car I wanted without breaking my pockets. Alecia’s super friendly, I didn’t feel pressured to buy, and most importantly she got me the car I wanted without breaking my pockets. More

Hassle free Alecia Henson is fantastic to work with. She’s straight forward and doesn’t play games that you might encounter at other places. Would definitely reco Alecia Henson is fantastic to work with. She’s straight forward and doesn’t play games that you might encounter at other places. Would definitely recommend. More

Alecia is great I called Toyota because i wanted a safe reliable car. I hated the thought of dealing eith a sales person. Alecia helped me to find the perfect car and I called Toyota because i wanted a safe reliable car. I hated the thought of dealing eith a sales person. Alecia helped me to find the perfect car and she was awesome. Made me realize not all sales people were bad. She was wonderful to deal with and i highly recommend her. When i plan on buying my next vehicle i will definitely find her and get my vehicle through her. More