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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

November 13, 2019

Good experience. Brad and the Kasper Toyota Team were a pleasure to work with by providing great pricing and service. I will continue to use them in the future for my More

by TKASTOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Brad Holm
Nov 15, 2019 -

Firelands Toyota responded

Congratulations on your new Toyota Rav4! Thank you for taking the time to write about your experience. It is wonderful to hear that Brad and Steve were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 13, 2019

Great experience Everyone was very nice and helpful. I got the vehicle I was looking to get. I was in and out in less then 90min. Thanks for a great job. More

by JBROWN48820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny not sure of his last name. But he helped me a lot over the phone before I came in. , Steve Donahue, Mike Basilone
Nov 15, 2019 -

Firelands Toyota responded

Thanks for making the trip all the way from Lansing, MI for your purchase of your 2008 Toyota FJ Cruiser. We are grateful for the kind words and the positive recommendation. We appreciate your business, thank you again! Kind Regards, Matt Maschari General Sales Manager (419)502-5610

November 12, 2019

First time buying a car I was recommended to this dealership and I have never had a better recommendation. Todd was the one of the nicest and most helpful people I could have More

by milli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Nov 15, 2019 -

Firelands Toyota responded

Thanks for leaving us such a wonderful review. Todd is an incredible asset to the dealership and his customers. We are glad that you enjoyed our services, our dedicated staff will be pleased to learn of your positive feedback. Next time you or your friends would like to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. With Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

November 08, 2019

transmission failed My rating spans 10 years of service at Toyota after the purchase of an excellent vehicle, a Toyota Corolla, in 2009. After having to find 10 years wor More

by julieh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall their names.
Nov 15, 2019 -

Firelands Toyota responded

This is such a great testament to the lifetime warranty program. We are very please that you were able to have such a positive experience. Nothing is better than having peace-of-mind! Thank you for taking the time to write this review and the recommendation. Happy motoring with that new transmission and please let us know if you encounter any issues or concerns! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 08, 2019

Awsome Always have the best service and experience at Kasper Toyota. Easy to schedule appointments and all employees are very professional and helpful in a More

by jane9agnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Nov 16, 2019 -

Firelands Toyota responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. With Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

November 08, 2019

Quality service Coordinations with body shop and rental car seamless. Excellent at keeping me posted on status and explaining parts needed in language I could compreh More

by DMLUEKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Perez
Nov 16, 2019 -

Firelands Toyota responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 08, 2019

Started my purchase experience with Jared. Jared was very attentive and professional. What impressed me most was Jared’s knowledge of the vehicle that I was considering to purchase. Took my test drive a More

by Gunslinger
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Jared Payne, Jacob Contreras
Nov 15, 2019 -

Firelands Toyota responded

We would like to thank you for this amazing review and glowing recommendation. Our team of professionals is dedicated to providing you with only the best customer service there is to offer. It’s so nice to hear that Jared and Jacob helped to make your experience such a positive one. Enjoy your new car! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 07, 2019

Service Don and Shawn are the absolute best! They are cordial, knowledgeable, professional and efficient. They always take great care of me. Best service of More

by JIMWOOSTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don and Shawn in service!
Nov 16, 2019 -

Firelands Toyota responded

Don and Shawn will be absolutely thrilled to hear about your positive review and recommendation! The reasons you stated sure do make them huge assets here at Kasper Toyota. You can count on them now and in the future to handle your needs with the upmost priority! Kindly, Matt Maschari General Sales Manager

November 07, 2019

Jacob made everything very easy. He has been there for me with any questions I have. I am very happy with Jacob and the dealership. More

by Sandy_101
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Nov 16, 2019 -

Firelands Toyota responded

Thank you for your review and recommendation, Sandy! I know Jacob will be thrilled to hear about it. He does a great job putting the customers need first. You can count on him and the rest of the Kasper team to take care of all your needs in the future. Don't forget to keep that new car shining bright this winter season with our free unlimited car washes. Kindly, Matt Maschari General Sales Manager (419)502-5610

November 07, 2019

Great car buying experience with no pressure. Appreciate Jared's honesty, and no pressure sale. Very knowledgeable and friendly. He made buying our new RAV4 a good buying experience. Would rec More

by LauraM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Jared Payne
Nov 16, 2019 -

Firelands Toyota responded

Thank you so much for this great review and recommendation! Jared is definitely one of the best. He makes all of his customers feel like family while he guides them through the car buying process. You can count on Jared after the sales as well. Please contact him or any other associate here at Kasper if you should need any further assistance learning all the great features and options on your new Rav4. Thanks again, Matt Maschari General Sales Manager (419)502-5610

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