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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

November 18, 2019

Excellent salesman Todd is very patient and has the customer's best interest in mind. He makes customers feel comfortable. He takes the time that the customer needs and More

by carneyjill65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your kind and honest review. You're satisfaction is our #1 priority. Please continue to utilize our many services and let us know how we can assist you in the future. Todd will be thrilled to hear of your review and recommendation! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Excellent Enjoyed my second lease experience with Toyota just as much as my first! Every step of the way my sales rep was helpful, honest, flexible, and overal More

by Mschaeffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Nov 19, 2019 -

Firelands Toyota responded

Welcome to the family, Mr. and Mrs. Schaeffer! We very much appreciate your business as well as the kind words for Alecia. You can count on her and the entire Kasper team to work very hard to make your ownership experience second-to-none! Please feel free to stop in with any questions you might have about your new Rav4. Thanks again, Matt Maschari General Sales Manager (419)502-5610

November 16, 2019

New C-HR Everyone was professional ( no pressure tactics) and friendly. I would highly recommend seeking out Alecia Henson she made the whole experience enjoya More

by John s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John James, Alecia Henson
Nov 16, 2019 -

Firelands Toyota responded

Thank you for the great review and recommendation, John! Alecia was so happy to be able to assist you with your purchase. She does work very hard to make the car buying experience simple and fun. Enjoy your brand new Toyota C-HR and please let us know if you need anything at all! Don't forget to keep that baby clean with free car washes for life!! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

Satisfied Avalon Owner I felt comfortable from the minute I walked on the lot. Brad came to help and was helpful without being high pressure. Happy with this dealership and More

by AVALON OWNER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 15, 2019 -

Firelands Toyota responded

Thank you so much for sharing your experience with Kasper Toyota and Brad Holm. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars!" Glad to hear you love your new Toyota Avalon and the team will be thrilled to hear your feedback! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

Very good experience at Kasper! I went in looking for a 4Runner had a nice selection,the lifetime warranty help me make my decision at Kasper on the purchase of my 4 Runner. Johnny P More

by AMILES4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Johnny Perez, Todd Carney
Nov 15, 2019 -

Firelands Toyota responded

Thanks for making the trip all the way from Findlay for your purchase of your 2011 Toyota 4Runner! Our entire team will be here next time you need another vehicle, so come see us! We appreciate your business, thank you again! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 15, 2019

Excellent service The employees are the best. So kind, courteous and efficient. Love the service department at Kasper Toyota! I would highly recommend Kasper Toyo More

by kyjoe35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All 3 men in service John Don and Shaun, Matt Maschari, Todd Carney
Nov 16, 2019 -

Firelands Toyota responded

Your words are too kind! Thank you for taking a moment to review and recommend us. It's customers like you that make this business so much fun! Your satisfaction is our #1 priority. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

November 14, 2019

Kadper dealership experience This was a great experience for me forreal! Everyone was so nice and helpful. My car I bought from a person that was trying to get rid of their work c More

by atarahwoodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 15, 2019 -

Firelands Toyota responded

On behalf us all of us at Kasper Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Brad. We will be sharing your feedback amongst our team. Enjoy your new wheels and please come visit us again soon! Kind Regards, Matt Maschari General Sales Manager (419)502-5610

November 14, 2019

New Toyota RAV4 Purchased a new RAV4 for my daughters. The staff at Kasper was very knowledgeable, friendly and patient. Brad was great to work with and he did a nice More

by Snserna3927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Brad Holm
Nov 15, 2019 -

Firelands Toyota responded

It was an absolute pleasure helping you and the triplets out! I am sure their "sweet 16" was amazing. Please let us know what you need in the future and make sure you tell them to stop by for those free car washes. Brad is a great asset and he definitely loves what he does!! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 14, 2019

New start My. Car just died and I just graduated nursing school. So I went in and there was Brad he did everything he could to help me get a vehicle that day!! More

by Srenee.milroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 15, 2019 -

Firelands Toyota responded

Hearing that you had “great” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Kasper Toyota in Sandusky, we wish you many happy miles in your new car. We look forward to serving you for many years to come! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 13, 2019

Service Happy with the work I was early and they got it done early. Always treat me good and very respectful. I would recommend all your employees. More

by Charles_elliott2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service, Todd Carney
Nov 15, 2019 -

Firelands Toyota responded

Thanks for leaving a review, and mentioning Todd's name. You’re right, he always tries to go above and beyond! We appreciate your business and recommendation. Thanks again! Kindly, Matt Maschari General Sale Manager (419)502-5610

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