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Firelands Toyota

Sandusky, OH

4.3
244 Reviews

904 E Strub Rd

Sandusky, OH

44870

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244 Reviews of Firelands Toyota

November 25, 2019

Kasper Dealership has a friendly and inviting atmosphere. I have only been there a few times and Brad Holm is the only person I know. When we first decided to lease a car, he was very happy to answer our qu More

by vkmcclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 26, 2019 -

Firelands Toyota responded

Thank you for taking the time to leave such positive words for Brad. He will be very happy to hear. Brad is definitely here for his customers before, during, and after the sale. You can count on him to make sure you are comfortable with your purchase as well as all the features and options on your new Highlander. Please do not hesitate to contact him if you have any questions at all. Kindly, Matt Maschari General Sales Manager (419)502-5610

November 22, 2019

Rockstars! You rock! What an easy car shopping experience. I have bought from Kasper before and because of Brad and the staff I came back! Fast, easy and stress More

by hersheysgirl1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 22, 2019 -

Firelands Toyota responded

The only thing that rocks more than us is YOU! Thank you for having the trust and confidence in Brad to return over and over. We are very pleased that you enjoyed your experience again. Please let us know if you have any questions on your brand new 2020 Rav4. Don't forget to keep it clean and shiny with our free unlimited car washes, too! Kind Regards, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

2015 venza Mike was extremely helpful and made my experience non stressful. The entire dealership makes you feel like your part of their family. I will certainl More

by ringobruns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Steve Fialkowski, Steve Donahue, Johnny Perez, Mike Basilone
Nov 21, 2019 -

Firelands Toyota responded

What a thoughtful review, thank you! Mike is one of the best!! He makes sure he treats all of his customers with kindness and respect. I am sure he will be very happy to hear about this review and even happier for the recommendation. Please let any of us know if we can help you in the future. Don't forget to stop in and see Mike for those free car washes! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

Great team to work with! No high pressure, no games. Got me a great rate and make the process pretty painless. Go ask for Jacob! More

by acrhiel
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Nov 21, 2019 -

Firelands Toyota responded

We are very pleased that you took the time to review your great experience with Jacob! He will be so excited to hear this. We are very easy to deal with and will make the car buying experience quick and painless. Regards, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

Best way to buy a car I have purchased several cars from Kasper. Brad Holm has always been my choice to help me. I give him a list of what I'm looking for and he has deli More

by spirit76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 21, 2019 -

Firelands Toyota responded

Thank you for taking the time to leave such kind words for Brad. He will be excited to hear about your experience with him! Brad is such a genuine and caring person. You can definitely count on him for top-notch service each and everytime! The rest of the Kasper team will thrilled to hear your high praise as well. Thank you for being a loyal customer and please let us know how we may assist you in the future! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

Best Salesman we've dealt with! If you're going to Kasper Toyota to purchase a vehicle, definitely go see Brad. He is honest, listens to your needs/wants, and doesn't push you into t More

by Anslaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 21, 2019 -

Firelands Toyota responded

We really appreciate you taking the time to leave such a wonderful review about your experience with us! You won't find anyone more honest and caring than Brad. we takes great pride in customer service and really listens to his customers wants and needs. Sorry we missed the mark in service. We will definitely address your concern and make every effort to ensure that your wait time is lessened next time. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 20, 2019

Great salesman! Focused in on what was great for my family and I. Made sure that our budget concerns were respected and worked with! Aweosme! More

by McgradyNatalie
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Dec 02, 2019 -

Firelands Toyota responded

Thank you for taking the time to let us know about you awesome experience with Jacob. He is a good one, that's for sure! He takes the time to get to know his customers and find out what's important to them. It sounds like he hit the mark with you! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Great experience Mike was very helpful and I found a perfect match. Everyone was very friendly and kind. Will definitely keep going through this dealership in the futu More

by Loganlilley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Mike Basilone
Nov 19, 2019 -

Firelands Toyota responded

Thank you for the positive feedback, Logan! I am glad to see we treated you well and that you had a 10/10 experience...that's all we can ask for! We really appreciate your business and the great recommendation. Please let any of us know if you have any questions about your car or the lifetime warranty. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Another great deal! I just traded the 2008 Impala I bought from Kasper Toyota for a 2015 Toyota RAV4 XLE. AWESOME! I highly recommend this dealership. Great selection, More

by fdgray47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your business and this fine review, Mr. Gray! Brad is always excited to help you and you can count on him in the future. Please continue to utilize our services after the sale, too. We are happy to keep you as a happy member of the Kasper Family! Enjoy your Toyota Rav4, they sure are great vehicles! You're right, you can't beat the Lifetime Warranty!! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Satisfied customer This being my first new car purchase, I can say that I was happy with the end results. There were a few things that I changed from the original agreem More

by Cwstein
Recommend Dealer
Yes
Employees Worked With
Finance manager, Todd Carney
Nov 18, 2019 -

Firelands Toyota responded

Thank you for your business and the positive review. We are happy to have you in the Kasper family! Todd will be thrilled to here of your recommendation. He truly loves working with his customers to find them the right vehicle at the right price. You can count on the Kasper team to take care of your every need with your new vehicle. Please do not hesitate to reach out should you have any questions. Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

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