Findlay Toyota Flagstaff

pro and con When bringing car in for oil and tire rotation the two lady that greet you Bobby and Leslie top of the line. While walking around thinking of a new tr When bringing car in for oil and tire rotation the two lady that greet you Bobby and Leslie top of the line. While walking around thinking of a new truck meet Marcus and again liked very much and as when coming back an hr. later he was busy and Payton took over and also very nice. Now when working on buying the car the service manager said if I sign now! instead of waiting to get wife here he would knock off a couple of thousands of dollar at as was said would knock off thousands not hundreds but thousands. No way should you work that way and went and got the wife. Now when got back no longer thousands but $700 instead. Felt like almost walked out as never, never should anyone ever be put in that position. That still bothers me as this policy needs to be changed! Did feel like was being cheated but bought the truck as have been a loyal Toyota owner now for years and do put on a lot of mile before trading in on my cars/trucks. This being the last truck going to buy as 66 years old and feel last one of my life time was a little disappointed by the manager and how he handled it. More

Awesome experience Great place to go for sales or service never disappointed staff is very well trained and accommodating to get me the best deal or service needs handle Great place to go for sales or service never disappointed staff is very well trained and accommodating to get me the best deal or service needs handled More

Consistent excellence We have had 4 Toyotas that have been serviced almost exclusively by this dealer. Three of the 4 were even bought here! They are competent, trustworthy We have had 4 Toyotas that have been serviced almost exclusively by this dealer. Three of the 4 were even bought here! They are competent, trustworthy, and competitively priced. No reason to look for another dealer! More

Great as usual Steve is always a great guy when we come in. He is always helpful and knowledgeable. He always makes things right for us . He gives us outstanding se Steve is always a great guy when we come in. He is always helpful and knowledgeable. He always makes things right for us . He gives us outstanding service. After as I'm concerned he is a #1 employee at toyota and a irreplaceable asset to findlay toyota. More

Can't Even Schedule An Appointment I've been trying all day to schedule an appointment for service. I have yet to actually talk to anyone other than the operator, who I finally told tha I've been trying all day to schedule an appointment for service. I have yet to actually talk to anyone other than the operator, who I finally told thanks, but transferring me to a number that never gets answered is frustrating and unacceptable. Finally got to voicemail, but 5 hours later I still haven't heard from a service advisor. There are other shops that work on Toyota's. I guess I'm going to find one of them since Findlay doesn't care about their customers. More

Efficient service We located a vehicle on CarFax and I called and spoke to Joey Gonzalez. We knew what we wanted in a used vehicle for our daughter. He answered all my We located a vehicle on CarFax and I called and spoke to Joey Gonzalez. We knew what we wanted in a used vehicle for our daughter. He answered all my questions and had the vehicle ready for us to view and test drive when we arrived (3 hour drive). Joey understood what we were looking for and didn't try to sell us on other vehicles with features we didn't need. We appreciated his straight-forward demeanor. Our daughter is thrilled with her used Corolla! More

A dealership that actually cares I initially had some issues with my purchase at Findlay. However, they resolved those issues by listening to what I had to say and really hearing me. I initially had some issues with my purchase at Findlay. However, they resolved those issues by listening to what I had to say and really hearing me. Jon and Shawn both worked hard to turn my opinion of Findlay around and they succeeded. I will be heading to them the next time I want to pick up a Toyota. More

Bobbie is awesome! Prior to purchasing my vehicle I approached Bobbie at random to ask about the cost and feasibilty of adding some features to a vehicle I was consideri Prior to purchasing my vehicle I approached Bobbie at random to ask about the cost and feasibilty of adding some features to a vehicle I was considering buying. She took time to make sure my questions were answered completely and I had all the info I needed. I continued with my purchase and wound up bringing the vehicle in the next day to get some tires put on as part of the sales contract. She took care of my needs and got my vehicle set up quickly. Her customer service and desire to make sure all questions are answered clearly and completely is exactly what you would expect and hope for. Because of this, I will request her any time I need to bring my vehicle in. More

No pressure car sales?!?!?! Get Real Went in to test drive a used car. The sales representative went on and on about how low pressure they were... The test drive took 10 minutes. I spen Went in to test drive a used car. The sales representative went on and on about how low pressure they were... The test drive took 10 minutes. I spent the next hour trying to leave and not be rude. More