Back

Findlay Toyota Flagstaff

Flagstaff, AZ

4.1
131 Reviews

5030 E Marketplace Dr

Flagstaff, AZ

86004

Directions

By Type

131 Reviews of Findlay Toyota Flagstaff

December 17, 2024

Excellent service Oran was awesome. Dealership staff was courteous and friendly. Customer service was great More

by pattwalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oran Payne , Will Thomasson
Dec 18, 2024 -

Findlay Toyota Flagstaff responded

Thank you so much for the kind words! I have shared this review with Oran and his managers! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

December 12, 2024

Sales agent Kyle Confer at Findlay Toyota in Flagstaff was very helpful. He made my experience, less stressful, pleasant and made the paperwork quite easy! Again, I would like to thank Kyle at Toyota in F More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Confer
Dec 14, 2024 -

Findlay Toyota Flagstaff responded

Thank you for your kind words and for sharing your experience; we're glad to hear that we provided you with exceptional service! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

November 28, 2024

Extremely rude and unprofessional. Would not help me with my questions and did not get performed what I asked for. Really makes me regret my investment in their product. More

by Cjf0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celia Castillo Lopez
Nov 30, 2024 -

Findlay Toyota Flagstaff responded

I am sorry to hear about you experience. Unfortunately, I searched all of our records and was unable to find you. I would like to help. Please contact me at your earliest convenience. Thank you, Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

October 10, 2024

Great team they work with you not against you. I dealt with 3 different teams players and all were great to work with. Loved my car purchase experience and that’s why this is my 4th vehicle I hav More

by Julia Canizales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matts and doc prep lady Barbara, Joe Gray
Oct 10, 2024 -

Findlay Toyota Flagstaff responded

Thank you Julia, for the feedback! We appreciate your loyalty! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

September 22, 2024

I appreciate Jimmy who is knowledgeable and kind. Also the kind lady who I paid. More

by estrella1momma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
Sep 23, 2024 -

Findlay Toyota Flagstaff responded

Thank you Estrella1momma, for the kind review! We appreciate your business! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

August 16, 2024

I had an 8 AM appointment for vehicle service. The vehicle wasn't pulled in until 10 AM. Why? No responsible answer from service department. I guess they don't care. Seems how that's how they roll More

by jeffreycoulter1901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Salas, Jesse Granger, Ty Gordy, Jeff Kinney, Leslie Lindquist, Benjamin Martinez, Robert Curley, Bobbie James
Aug 17, 2024 -

Findlay Toyota Flagstaff responded

Hello Jeffrey, I apologize for the lack of service. I was unable to find you in our records, Please contact me at your earliest convenience so I can figure out what is going on here. Thank you, Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

May 30, 2024

Was a great smooth experience Colin our salesman was friendly and helpful Purchase 2 trucks from him More

by Danabetty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin!!!!
Jun 03, 2024 -

Findlay Toyota Flagstaff responded

Thank you Danabetty, for kind words about Colin! We appreciate your business! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

May 04, 2024

I was assisted by Tatyana who was very helpful during my buying process. Tatyana did an excellent job at making the car buying experience comfortable and I was confident that she cared about my time and my More

by Jaylen.mikey87
Recommend Dealer
Yes
Employees Worked With
Tatyana
May 04, 2024 -

Findlay Toyota Flagstaff responded

Thank you for your kind words about Tatyana and your experience! We appreciate your business and look forward to your next visit! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

April 12, 2024

Awesome experience. I was treated with the best customer service I’ve ever had.They always put the customer first.Thanks Terry Bear More

by 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Curley, Will Thomasson
Apr 18, 2024 -

Findlay Toyota Flagstaff responded

Thank you Terry, for your kind words! It is always a pleasure doing business with you and I am so sorry I missed you this time. See you on your next visit! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

March 27, 2024

I was met on the service drive promptly and greeted by a pleasant welcoming advisor. The staff in both Service and Parts Departments are all very knowledgeable and helpful. My worn out key was replaced and More

by Car Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and James
Mar 28, 2024 -

Findlay Toyota Flagstaff responded

Dear Car Lady, Thank you for your kind words about your positive experience and your loyalty to Findlay Toyota Flagstaff! We sure do appreciate your business and look forward to seeing you on your next visit! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

1
...