Findlay Toyota Flagstaff

Best Dealer Experience! We have purchased six vehicles from dealerships and Findlay was hands down, the best experience we’ve had! Oran was our Sales Consultant and not only We have purchased six vehicles from dealerships and Findlay was hands down, the best experience we’ve had! Oran was our Sales Consultant and not only was he friendly and professional, he was transparent and a straight shooter. Much to be said these days; we highly recommend him. Their prices are very competitive and the turn around time from arrival to departure was impressive. More

Helped Tried to accomodate my schedule. Didn't pass the buck and found the rattle. Was disappointed that despite my appointment they didn't have the appropri Tried to accomodate my schedule. Didn't pass the buck and found the rattle. Was disappointed that despite my appointment they didn't have the appropriate staff but then they made it work More

Convenient Using Findlay Toyota is convenient. I could make an appointment online. I needed to get home for a delivery to my house. I signed up for a free ride Using Findlay Toyota is convenient. I could make an appointment online. I needed to get home for a delivery to my house. I signed up for a free ride home . When my car was ready, I was met at my home and driven to the service department to pick up my car. Convenient all around. More

No pressure and fast service. I was treated positively and service was performed on time. No pressure was applied to approve additional services. Have always had good experience I was treated positively and service was performed on time. No pressure was applied to approve additional services. Have always had good experiences at Findlay. More

As promised We took our Venza in for service. They were ready when we arrived, completed the work as promised and on time. Even gave us a ride to the movies. We took our Venza in for service. They were ready when we arrived, completed the work as promised and on time. Even gave us a ride to the movies. More

Paid for service with no results I brought my car in with a check engine light on, they charged me 100.00 and said it was my gas cap. The check engine light came back on, I was told I brought my car in with a check engine light on, they charged me 100.00 and said it was my gas cap. The check engine light came back on, I was told to bring it back, so I brought it back. They did more tests and said it was the fuel filler neck and charged me $1,000.00. The next day the engine light was back on, when I finally got a hold of Leslie, which was not easy, I was told to bring it back, so I did. Guess what...they wanted more money...I told them no. I had my daughter drive the car back to California and took it to my mechanic, he found the problem in less than a couple hours. He found a crack in one of the lines and replaced it. The cost of the hose was less than $10 dollars. The poor service, lack of knowledge and taking advantage of customers, for these reasons I do not recommend Toyota of Flagstaff. More

Straight-forward Service Robert Derouin was great at providing me what I needed, patient and overall straight-forward and personal service. It’s a pleasure to go to Findlay an Robert Derouin was great at providing me what I needed, patient and overall straight-forward and personal service. It’s a pleasure to go to Findlay and feel personally cared for. More

Great experience Robert Derouin our sales acciosiate was very knowledgeable and made negotiating the deal pleasant he worked hard to meet all my expectations would rec Robert Derouin our sales acciosiate was very knowledgeable and made negotiating the deal pleasant he worked hard to meet all my expectations would recommend the dealership to anyone. More

Will not repair defective parts on 2018 Camry 1) Toyota has a problem with defective gas caps which leaks dust into the gas filler neck / gas tank. My 2015 Corolla had this problem (Findlay never 1) Toyota has a problem with defective gas caps which leaks dust into the gas filler neck / gas tank. My 2015 Corolla had this problem (Findlay never resolved/repaired it) and the 2018 Camry I traded it in on has the same issue. The O-ring which is supposed to seal against the filler neck is obviously defective and/or mis-sized or of the wrong material composition. Findlay's Service department maintains that they are incapable of solving this problem and have referred me to Toyota Customer Service. 2) My 2018 Camry also leaks dust past the door seal(s) ONLY on the rear doors and dust is deposited on the thresholds and seat and floormats. Obviously, seals of different thickness / design / material composition would resolve this problem. AGAIN, Findlay's Service department maintains that they are incapable of solving this problem and have referred me to Toyota Customer Service. I / we own 2 other Toyotas (we only own Toyotas, currently), and neither suffer from either of the aforementioned problems, so we know Toyota is capable of correcting the problems..... I do however have serious doubt as to whether Findlay Is. More

Helpful service advisor! Had an issue with my Mazda CX-5 while visiting our flagstaff cabin and wasn't sure what to do! There isn't a Mazda dealer in flag so my wife and I had Had an issue with my Mazda CX-5 while visiting our flagstaff cabin and wasn't sure what to do! There isn't a Mazda dealer in flag so my wife and I had to improvise. We ended up pulling into Findlay Toyota in the hopes they could check our battery and diagnose the problem we were having. Thank you so much Ashlee McCormack for being so helpful and having our vehicle fixed and back on the road in less than an hour! Although our permanent residence is in Phoenix, I will come to flagstaff and give Findlay Toyota first shot at selling me a new vehicle! More