Findlay Toyota Flagstaff

Great experience, very happy with our final purchase and trade in. Everyone at Toyota was friendly and wanted to help us walk away with the car we wanted. trade in. Everyone at Toyota was friendly and wanted to help us walk away with the car we wanted. More

I only went to look but I ended up buying. One big reason was Wyatt McLaws, a young man recently relocated from Holbrook. I felt very at ease in Findlay Toyota that day due to everyone being cognizant of the was Wyatt McLaws, a young man recently relocated from Holbrook. I felt very at ease in Findlay Toyota that day due to everyone being cognizant of the virus problem and respecting peoples concerns of masking and spacing. Wyatt treated me way beyond what I was expecting from a car salesman. I felt that I became his #1 reason to be there that day. I was the King. I was the important person. No hype, no scam, all open and upfront. I truly enjoyed this experience and recommend Findlay Toyota to everyone. I give Wyatt and Findlay Toyota a #10. More

Great to work with Elora Kennedy Very pleasent and easy to work with Elora, very professional, but easy going. She is an asset to the dealership. Thank you , matt and vicki Very pleasent and easy to work with Elora, very professional, but easy going. She is an asset to the dealership. Thank you , matt and vicki More

Enjoyed and felt comfortable working with Elora. She didn't try to sell me vehicles I didn't want. She is friendly and listens. Thank you for my new car. I love it. didn't try to sell me vehicles I didn't want. She is friendly and listens. Thank you for my new car. I love it. More

Five stars to Chris Noll! Professional, excellent sales ability, knowledge of vehicles, and no pressure. He met my every need with the vehicle I chose, a RAV4 XLE ability, knowledge of vehicles, and no pressure. He met my every need with the vehicle I chose, a RAV4 XLE More

Arrived with Toyota Corolla IM at 8032 miles with Automatic CVT, carpeted interior, and in outstanding condition. Carvana, Carfax, and Edmunds indicated the value for trade-in was between $14,038 Automatic CVT, carpeted interior, and in outstanding condition. Carvana, Carfax, and Edmunds indicated the value for trade-in was between $14,038 and $14,378. The Dealership Retail value for the used car was $17,364 and Certified Used was $18,204. However, after speaking with two representatives (i.e., Jon, a Salesperson, and Matt, "the used car specialist") I was offered $11,000. They said my best offer would be Carvana because the dealership would not make a profit. When they became aware of getting a negative review, I was asked to confirm, then told to leave the building because "I can make any negative review outside." Even though this was the dealership I originally got the car at. Those are the facts. By the "used specialist" own words you are better off going to Carvana if you want to get a fair value for trade-in. In fact, you should just go online to get a fair price in general. Upon re-entry, to obtain the names of the representatives, Jon, began yelling at me saying, "You're the problem with all this. This is extortion. You didn't get your way, and now you're being crabby about it." I indicated that I just needed his name for corporate. When asking for information, Jon was curt and said, "don't have it." I asked the front and obtained the employee card. More