Findlay Toyota Flagstaff

Had a great experience. Very smooth and efficient. We told Randy what we were looking for, and he delivered, as he promised. Would highly recommend!! told Randy what we were looking for, and he delivered, as he promised. Would highly recommend!! More

I am satisfied! Hoping for a Toyota soon tho! Everyone had lots of work to do for me to make the deal happen but they all did awesome!!! had lots of work to do for me to make the deal happen but they all did awesome!!! More

They were extremely nice and polite.I very impressed by their customer service and great work.It simply does not get any better than this! Take your car here. You won't be disappointed. their customer service and great work.It simply does not get any better than this! Take your car here. You won't be disappointed. More

Excellent service. Prompt and very, very reasonable pricing. I would not hesitate to stop in with other car problems.If you love your car, BRING IT HERE!!! pricing. I would not hesitate to stop in with other car problems.If you love your car, BRING IT HERE!!! More

I would highly recommend this dealership and these two guys Randy Waites and Tip Tapia they went above and beyond to take care of us and get us the vehicle we wanted! Very appreciated! guys Randy Waites and Tip Tapia they went above and beyond to take care of us and get us the vehicle we wanted! Very appreciated! More

The team was responsive, honest and the service was excellent. In addition, the price was reasonable. We will definitely be going to Findlay Toyota Flagstaff to get our car serviced....it is refreshing excellent. In addition, the price was reasonable. We will definitely be going to Findlay Toyota Flagstaff to get our car serviced....it is refreshing to go to a place that is focused on delivering good service. More

Findlay Toyota Flagstaff does nice work. They were accurate on the estimate and got the car back in a timely fashion. The work done on time, the price was very fair and the quality was excellent. I w accurate on the estimate and got the car back in a timely fashion. The work done on time, the price was very fair and the quality was excellent. I would definietly recommend this shop. More

I have bought two cars one for myself and one for my wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. More

My sales experience was awful. I needed time to think and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things in the 160 point checklist that I had to come back to have fixed; car needed aligned, back window didn't work, hubcap missing. I had them take off front lifts....they charged me to take them off, didn't offer to give the lifts back to me ( I found out later they actually sold them for 300.00!!!!!) I got this resolved but they were not going to tell me about it if I hadn't pursued this. Had them install airbags in rear. They did it incorrectly. They never worked. Took them back, they said they were "fixed" but indeed they were at zero psi the next day. Ended up having to get a refund and take my business elsewhere. I called, left messages, did their online surveys about my frustrations but never got a response until the very end after I was requesting my money back. A truly horrible business with horrible customer service. More

I went into Findlay Toyota in Flagstaff looking to get into a new 4-door Tacoma. I was direceted to Randy and we started looking at new Tacomas, and took one for a test drive. Before the test drive even s into a new 4-door Tacoma. I was direceted to Randy and we started looking at new Tacomas, and took one for a test drive. Before the test drive even started Randy showed and explained all of the functions inside and out of the vehicle. During the test drive he also showed me the the functions of the vehicle while driving. Randy was very knowledgable of the vehicle. After the test drive was complete we got down to business and the portion of buying a new vehicle I dreed! Long story short Randy worked harder than any other salesman I have ever worked with. Randy made it a very pleasant experience, and got the deal where it needed to be for me to drive away in a brand new Tacoma! The entire staff was friendly and helpful, and I will recomend to all of my friends and family if they are looking for a great deal in friendly no presure dealership to go see Randy! More