Findlay Toyota Flagstaff

I have bought two cars one for myself and one for my wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. wife. Awesome customer service.They are extremely thorough, professional and just a really nice guy. HIGHLY RECOMMENDED. More

My sales experience was awful. I needed time to think and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things and was told rudely "if you think this price is good tomorrow you are wrong" then he walked away without even looking at me. They missed 3 things in the 160 point checklist that I had to come back to have fixed; car needed aligned, back window didn't work, hubcap missing. I had them take off front lifts....they charged me to take them off, didn't offer to give the lifts back to me ( I found out later they actually sold them for 300.00!!!!!) I got this resolved but they were not going to tell me about it if I hadn't pursued this. Had them install airbags in rear. They did it incorrectly. They never worked. Took them back, they said they were "fixed" but indeed they were at zero psi the next day. Ended up having to get a refund and take my business elsewhere. I called, left messages, did their online surveys about my frustrations but never got a response until the very end after I was requesting my money back. A truly horrible business with horrible customer service. More

I went into Findlay Toyota in Flagstaff looking to get into a new 4-door Tacoma. I was direceted to Randy and we started looking at new Tacomas, and took one for a test drive. Before the test drive even s into a new 4-door Tacoma. I was direceted to Randy and we started looking at new Tacomas, and took one for a test drive. Before the test drive even started Randy showed and explained all of the functions inside and out of the vehicle. During the test drive he also showed me the the functions of the vehicle while driving. Randy was very knowledgable of the vehicle. After the test drive was complete we got down to business and the portion of buying a new vehicle I dreed! Long story short Randy worked harder than any other salesman I have ever worked with. Randy made it a very pleasant experience, and got the deal where it needed to be for me to drive away in a brand new Tacoma! The entire staff was friendly and helpful, and I will recomend to all of my friends and family if they are looking for a great deal in friendly no presure dealership to go see Randy! More

I had a great experience with Josh Ross at Findlay Toyota. Thanks for the great price, low interest rate and no hidden costs! Will definately do buisness there in the future. Toyota. Thanks for the great price, low interest rate and no hidden costs! Will definately do buisness there in the future. More

I have and older (2003) MDX that runs and looks great, because of the great and continual use of the Service Department at Findlay Flagstaff...Just had the brakes done ...it was less costly than using Mie because of the great and continual use of the Service Department at Findlay Flagstaff...Just had the brakes done ...it was less costly than using Mienike or Brake Masters... They get me and the car in and out in record time and are always nice, very nice. Waiting room is always clean and has coffee and goodies available... Everyone is great ,,,nice,,, best car experience I've had in Flag and I've lived here over 70 years... More

Randy Waites was so helpful an he help us get a new vehicle an I thank him for helping us with our first buy an thank you to Findley Toyota.. vehicle an I thank him for helping us with our first buy an thank you to Findley Toyota.. More

Was on vacation and my vsc, check engine light came on. Went to Findlay to get checked out. Laura, service mgr, said take a seat, will scope & tell you whats wrong within an hour; mine was 10th car in line Went to Findlay to get checked out. Laura, service mgr, said take a seat, will scope & tell you whats wrong within an hour; mine was 10th car in line. 49 minutes later Laura was back saying catalitic converters needed replacing but could do it after I get home, so only lost 1 hr of vacation. Cost was $66 and I was happy to pay. Thank you Laura! More

This dealership was helpful, honest and upfront, it was a breath of fresh air. I will definitely be purchasing future cars from this dealership! Their new owner event is great! Lots of information and a t breath of fresh air. I will definitely be purchasing future cars from this dealership! Their new owner event is great! Lots of information and a tour of the facility. The Findlay team is willing to help in anyway possible. Highly recommend this dealership! More

LOVE MY RIDE,FITS EVERYONE IN MY FAMILY THANK YOU SO MUCH JOSS FOR HELPING. SUPER HAPPY ABOUT ARE NEW RIDE THANK YOU SO MUCH JOSS FOR HELPING. SUPER HAPPY ABOUT ARE NEW RIDE THANK YOU SO MUCH More

Thank you Josh Ross at Findlay Toyota in Flagstaff for making my Toyota Tundra purchase a most pleasurable experience. From the accurate details and pictures of the truck to the no hassle transaction at y making my Toyota Tundra purchase a most pleasurable experience. From the accurate details and pictures of the truck to the no hassle transaction at your dealership, all areas of your service were impeccable. Thank you for getting me on the road back to Colorado in a quick, timely manner. I will refer you to my friends and family for future vehicle purchases. Rick in Pine Colorado More