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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

January 14, 2015

Great Service Had a wonderful experience, very friendly staff. They were understanding and worked with us. This is our second time dealing with Steve Gomez and it More

by asantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gomez, Nathan Cook
Jan 15, 2015 -

Fertitta Chevrolet responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Steve and Nathan could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 13, 2015

Great customer service!!! Our sales rep was Edgar and he's great. Very kind and knowledgeable!! Answered every question that we had. Sold us a great, clean, reliable car. Also More

by Alicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias / Joel R
Jan 13, 2015 -

Fertitta Chevrolet responded

Alicia, we love hearing from our customer so thank you for taking the time write this glowing feedback. Edgar is a great asset to our team and he will be grateful to read the nice comments you left him. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your recommendation. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 09, 2015

from Elvira to Elvis Thanksgiving weekend Saturday, my beautiful 1990 454SS pickup (nicknamed Elvira) was hit and totaled, so I started looking for her replacement. I shop More

by hotroddaddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Pastor Osorio, Marcus Martin
Jan 12, 2015 -

Fertitta Chevrolet responded

Thank you for taking the time to share this terrific feedback with us. We’re thrilled to learn that Marcus was there to take care of you and accommodate your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 03, 2015

great experience!!! I totaled my car on the 19th of December in fort worth area and was w out a car for two wks almost. My insurance didn't cover rental cars or my medica More

by ry007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bobby houston, Noey
Jan 06, 2015 -

Fertitta Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new truck! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Thank you for your recommendations. We’ll share your comments with the rest of the team. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

September 07, 2014

Awesome Service!!! Very pleased with the customer service at Norman Frede Chevrolet. Sonny Metz, my sales person, helped me and guided me step by step to get a new car. More

by scottclaudia14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Sonny Metz
Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for taking the time to write us this review! We are glad to hear you were well taken care of. Let us know if you have any questions! Thank you, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for taking the time to write us this review! We are glad to hear you were well taken care of. Let us know if you have any questions! Thank you, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

Oct 29, 2014 -

Fertitta Chevrolet responded

Thanks for your feedback! We appreciate you taking the time to write us this review. We are glad to hear you were well taken care of, we'll be looking forward to your next visit! Best, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

July 03, 2014

Accessories Last week i went to norman F. for accessories. which at that time i met jose. He was a lot of help in deciding what was right for my truck. He was cou More

by mitchjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cedillo-Diaz
Jul 09, 2014 -

Fertitta Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that Jose was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2238

June 15, 2014

Great Customer Service! I was looking for a used car to buy as my first car but at the end of the day I came out of Norman Frede with a brand new car. The sales person known More

by bellastar90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jun 16, 2014 -

Fertitta Chevrolet responded

Congratulations on your car! I am happy to hear that Jose was able to provide you with an excellent customer service and was very helpful to you when you are purchasing your new car. Thank you for your recommendation and we look forward to working with you again. Remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

May 26, 2014

Exceptional Service We are so grateful for the service provided by Marcus Martin and Norman Frede team! From the time we arrived at the dealership until we left, we were More

by cmetoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for your feedback! We are pleased to hear you were well taken care of. We'll be looking forward to working with you again. Take care! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for your feedback! We are pleased to hear you were well taken care of. We'll be looking forward to working with you again. Take care! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

May 15, 2014

" Mr.Cook... And the Hair Bear Bunch :) " Ha... ya, I just wanted to start off kind of old-school with my title :) So, what can I say, Nathan Cook is pretty awesome. I mean it's pretty obvious More

by im_da_boss2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
May 16, 2014 -

Fertitta Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that Nathan was able to make your vehicle purchase experience so positive. Congratulations on your new Ford Focus. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

May 08, 2014

NORMAN FREDE AND SALES REP. JOSE GONZALEZ I came in to Norman Frede to look for a vehical I was not sure what I was going to purchase bepending on my trade. I was approched by a sales person n More

by rubenpena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
May 09, 2014 -

Fertitta Chevrolet responded

Ruben, Thank you so much for taking the time to write us about your recent experience with us. We are very pleased to hear that Jose was able to take great care of you. Congratulations on your new truck! We are glad to have earned a loyal customer and appreciate the feedback. Let us know if you have any questions, we look forward to working with you again! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

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