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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

February 03, 2015

My Experience at Norman Frede Chevrolet Well I was very satisfy with there work, There customer service was wonderful. they have really friendly people. I am glad I choose this dealership. More

by Rogelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell
Feb 05, 2015 -

Fertitta Chevrolet responded

Thank you Rogelio for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 30, 2015

Wonderful experience! We bought a beautiful Chevy Tahoe and every part of the experience was great. The salesman was friendly and very helpful. Everyone was quick and prof More

by ederhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Jose Cedillo-Diaz, Darrin Macaluso, Jonathan Whitaker
Jan 30, 2015 -

Fertitta Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. Congratulations on your new Chevrolet Tahoe. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 28, 2015

Great Experience I had a wonderful experience at Norman Frede! The customer service was outstanding! When negotiating I never felt they were trying to underhand me. Th More

by ccarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy O'neil
Jan 29, 2015 -

Fertitta Chevrolet responded

Thank you so much for the great review of your experience at our dealership and especially with Tommy. We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 23, 2015

Great fast service! i was helped by Edgar Urias who right away started helping me over the phone before i could arrive to the dealer. He got me the best deal and worked w More

by matt.salas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Jan 23, 2015 -

Fertitta Chevrolet responded

Thank you for sharing this amazing feedback. We’re thrilled to hear that Edgar was able to accommodate your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your recommendation. Please come see us for any future needs! Thanks again. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 20, 2015

Great Customer Service Norman Frede Chevrolet has been our family's dealership for more than five years now. This is the best dealership and that is why I always come back! More

by JOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Jan 21, 2015 -

Fertitta Chevrolet responded

Jose, we appreciate you giving us this review and 5-star rating! It is great to know your family has been doing business with us for the past five years. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We’re pleased to hear that Jose Gonzales is always able to meet your needs. Our customers mean everything to us and we are glad to have you as a loyal customer of Norman Frede Chevrolet. Thanks again and we look forward to servicing you soon. Take care! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 20, 2015

Easy process!! My salesman was Jerrry Nieto and from the start he made me feel very comfortable and at ease. I found the vehicle I wanted quickly and was able to ge More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Nieto
Jan 21, 2015 -

Fertitta Chevrolet responded

Amy, we appreciate you taking the time to leave us this wonderful feedback! We are very pleased that Jerry could make your visit easy and comfortable, and we believe that's how every car buying experience should be. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 18, 2015

"One of the best new car buying experience" We went to the dealer and Edgar Urias was quick to help us find the truck we saw on the internet. He brought the truck out and went over the new featu More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
Jan 19, 2015 -

Fertitta Chevrolet responded

Thank you Valentine, we love hearing about customers that have a pleasing experience at Norman Frede Chevrolet and we are glad you and your wife are one of them! Edgar is a great asset to our team and he will be grateful to read the nice comments you left him. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 16, 2015

Great Experience I have purchased countless vehicles in my life and can say this one was the easiest and friendliest. The employee was profession, knowledgeable, and More

by HectorTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Nieto
Jan 19, 2015 -

Fertitta Chevrolet responded

Thank you for dropping by to leave us this amazing review! It’s amazing to hear that Jerry accommodated your needs and that we provided you with one of the easiest and friendliest purchase experience you’ve ever had! We strive to keep our guests satisfied and we're very happy that this was achieved with you. Please let us know how we may be able to help next! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

January 15, 2015

Fast and Easy I could not be happier with my experiences at Norman Frede Chevrolet. Jerry Nieto was my salesman, one of kind, extremely nice and most importantly More

by G Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Nieto
Jan 16, 2015 -

Fertitta Chevrolet responded

Thank you for this fantastic review! We are thrilled that Jerry did an amazing job of assisting you with your purchase. He is truly a great asset of our team. His consistent dedication, kindness and non-pushy sales tactic makes each and every customer of the dealership satisfied with their purchase. I am extremely happy that you are one of them and we earned your trust in our business. Thank you and we look forward to seeing you again! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219 

January 14, 2015

Very satisfied! Great customer service, helped me tremendously. Edgar and Pastor helped me out with a great car and a great deal. Overall very satisfied with this exp More

by jdatkins535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias, Pastor Osorio
Jan 15, 2015 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team, especially Edgar and Pastor takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Norman Frede Chevrolet satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Please let us know if there's anything else we can do for you. Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

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