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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

April 01, 2015

Awesome Experience I haven't purchase a vehicle in almost 20 years, so I wasn't quite sure what to expect. I cannot say enough about how pleasant my experience was at N More

by cher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Apr 02, 2015 -

Fertitta Chevrolet responded

Cher, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. If you ever have additional questions or need a service, we are more than happy to lend a hand. Kind regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 28, 2015

Excellent service He was very good he explained me everything so well I will definitely come back with him and recommend it to everybody that I know he help me to find More

by Eloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy o neill
Mar 30, 2015 -

Fertitta Chevrolet responded

Thank you for leaving us this review, Eloy! We are very happy to hear that Tommy could help get you set up with the perfect new car for you. Thank you for the recommendations. If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 27, 2015

the best car dealership experience As i was viewing online the vehicles i was interested in. I took a chance and gave my info. Minutes later a sales rep call just to hi and to see when More

by lapedraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Mar 27, 2015 -

Fertitta Chevrolet responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Marcus is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Warm regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 24, 2015

Awesome Tommy was amazing til the end. Very friendly and tried everything he could to work with me and my needs of a car. Didn't give up even when I was indec More

by jackiesung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy O'Neill
Mar 25, 2015 -

Fertitta Chevrolet responded

Thanks so much for taking the time to write this review, Jackiesung! Tommy is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. We look forward to seeing you again in the future. Thanks again! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 21, 2015

Total Satisfaction Every Step of the Way!!! We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit More

by Bdemmtkdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell
Mar 23, 2015 -

Fertitta Chevrolet responded

Thanks so much for taking the time to write this review! Edgar is great with people and focuses on what the customers’ needs are. He will be pleased to hear about your great experience. We train our staff to go the extra mile and give the customer a wonderful experience. We are very pleased you enjoyed your recent visit. We cannot thank you enough for your delightful review of Norman Frede Chevrolet and for your referrals! Congratulations on your new Equinox! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 04, 2015

Good experience I had a really good buying experience. Edgar was really helpful and honest with me through all the process. Got me what i want. Will recommend this de More

by oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2015 -

Fertitta Chevrolet responded

Hey! Thank you for this great review! Edgar is truly an exceptional employee and we appreciate him for giving you a great experience! We appreciate the kind and sincere comments as well as the recommendations. We hope to see you again soon! Best regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

March 04, 2015

A long day Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Ch More

by Colette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio
February 27, 2015

Great experience Went to the dealership to look at new trucks ended up buying knew that day. Great customer service by Edgar and best deal I could find on a truck. More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith
Feb 27, 2015 -

Fertitta Chevrolet responded

What an enjoyable review to read! It is reassuring to know that Edgar provided you with a hassle-free and welcoming shopping experience. Norman Frede’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Kind regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

February 18, 2015

Exceptional Experience My salesman Edgar Urias was very friendly, informative, and he went over and beyond assisting me, Pastor Ororio the Sales Manager and Charlton Cotton More

by Talia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Pastor Osorio
Feb 19, 2015 -

Fertitta Chevrolet responded

It was a pleasure to read about your buying experience working with Edgar, Talia! Our top priority is delivering friendly and informative service at an efficient pace. It's delightful to know that we were able to work above and beyond your expectations. Thank you for the recommendation and for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

February 06, 2015

Great Customer Service Thomas (Tommy) O'Neill was my salesman and he was extremely helpful and friendly and patient. He never made me feel rushed or that my questions weren' More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Neill
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