Fertitta Chevrolet
Houston, TX
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979 Reviews of Fertitta Chevrolet
Awesome Experience I haven't purchase a vehicle in almost 20 years, so I wasn't quite sure what to expect. I cannot say enough about how pleasant my experience was at N I haven't purchase a vehicle in almost 20 years, so I wasn't quite sure what to expect. I cannot say enough about how pleasant my experience was at Norman Frede. Everyone was so very friendly and helpful. These guys are just awesome! The entire process went so smooth, I was absolutely amazed at how simple it was. I will definitely recommend this Dealership, and I will most certainly go back when I have a need for another vehicle. Thanks to all at Norman Frede! More
Excellent service He was very good he explained me everything so well I will definitely come back with him and recommend it to everybody that I know he help me to find He was very good he explained me everything so well I will definitely come back with him and recommend it to everybody that I know he help me to find the right vehicle for thank you tommy More
the best car dealership experience As i was viewing online the vehicles i was interested in. I took a chance and gave my info. Minutes later a sales rep call just to hi and to see when As i was viewing online the vehicles i was interested in. I took a chance and gave my info. Minutes later a sales rep call just to hi and to see when i wanted to come look at what i wanted. Later on he texted me and i took that opportunity to tell him what kind of payments i wanted and how much i could put down and that i had a trade in that was not financed well. Marcus Martin took to heart what i was looking for. I was looking at used but ended with a New vehicle but i couldn't be more happy with what he chose for my family. And he did an incredible job on financing. I may beyond happy with my purchase and experience. I will definitely go back. More
Awesome Tommy was amazing til the end. Very friendly and tried everything he could to work with me and my needs of a car. Didn't give up even when I was indec Tommy was amazing til the end. Very friendly and tried everything he could to work with me and my needs of a car. Didn't give up even when I was indecisive. Thank you! More
Total Satisfaction Every Step of the Way!!! We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit Norman Frede. The dealership has been in this area for 47 years, and their name is on a ton of cars locally! My husband does not like a "high pressure" sales person. Edgar greeted us and when we described our needs (low mileage, late model, and great price), he showed us a 2012 Equinox with 20K miles! We loved it and he said it had literally arrived the day before. It had LOW mileage and looked like a 2015. I am the lucky one (the wife) to get to drive it!! Edgar promised financing to meet our needs (under $200/month note). The finance person was great, and we traded in my car and put money down. This SUV has so much on it: navigation system, bluetooth handsfree telephone (OnStar), picture to aid in backing up, etc. We were truly astounded that we got such a beautiful car. The total experience was fantastic, including Edgar, the finance man and the manager of the dealership. Edgar helped start the OnStar, showed us the immaculate engine, and the ample storage space behind the back seats. Side air bags were crucial since we have grandchildren. We are very thankful to them for going the extra mile, and would recommend Norman Frede for a great deal and excellent customer service. More
Good experience I had a really good buying experience. Edgar was really helpful and honest with me through all the process. Got me what i want. Will recommend this de I had a really good buying experience. Edgar was really helpful and honest with me through all the process. Got me what i want. Will recommend this dealer. More
A long day Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Ch Spent the whole day at other dealerships that were to busy and never got to even test drive a car. On our way home decided to stop at Norman Frede Chevrolet just to see what was on the used car lot. I was looking for a 2013 Black Cadillac SRX. Edgar greeted us promptly and let me know he did not have that peticular vehicle but had a 2014 in Champagne color. I was like noooo, I really want a black one. Edgar said let me pull this one up for you then you can decide. OMG he was right ! The car was BEAUTIFUL! We test drove the car and immediately decided to buy. Edgar saw us through the whole process and we were driving away in under 2 hours. Edgar paid close attention to all the details and made sure everything was perfect on my Cadillac. I would recommend Norman Frede and my salesman Edgar to anyone I know who is looking to buy a vehicle. Thank you Edgar, you saved my B'day day! More
Great experience Went to the dealership to look at new trucks ended up buying knew that day. Great customer service by Edgar and best deal I could find on a truck. Went to the dealership to look at new trucks ended up buying knew that day. Great customer service by Edgar and best deal I could find on a truck. More
Exceptional Experience My salesman Edgar Urias was very friendly, informative, and he went over and beyond assisting me, Pastor Ororio the Sales Manager and Charlton Cotton My salesman Edgar Urias was very friendly, informative, and he went over and beyond assisting me, Pastor Ororio the Sales Manager and Charlton Cotton in the Finance Department were very helpful, also. I would recommend Norman Frede Chevrolet to anyone. More
Great Customer Service Thomas (Tommy) O'Neill was my salesman and he was extremely helpful and friendly and patient. He never made me feel rushed or that my questions weren' Thomas (Tommy) O'Neill was my salesman and he was extremely helpful and friendly and patient. He never made me feel rushed or that my questions weren't important. He offered to show me how to use a lot of the features on the console. I'm very excited about my "new" car! More