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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

March 19, 2016

Best Dealership Words can't explain how grateful we are with Norman Frede Staff. They are wonderful and really want to help! On be half of the Quintanilla Family THAN More

by jamiequintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Fred Sanchez
Apr 01, 2016 -

Fertitta Chevrolet responded

Thank you for the 5-star review! Anytime we hear our customers had a great purchasing experience brings us great joy and fulfillment. Your feedback is reflection of our intense dedication to provide quality customer service to all our guests. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

March 18, 2016

great experience Jonathan was extremely helpful and willing to accommodate our requests. We test drove several vehicles and ended up purchasing one that fit our lifest More

by sdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Apr 01, 2016 -

Fertitta Chevrolet responded

I am happy to hear you are enjoying your purchase. At Norman Frede Chevrolet, we strive to answer every question and address every concern, and its encouraging to know Jonathan was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219 Edit | Delete

March 07, 2016

Easy, seamless experience!! I found the vehicle I wanted online and worked with a salesman via phone, email and text. It was such an easy experience! My best yet!! More

by AmyP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
daniel Paiva
Mar 17, 2016 -

Fertitta Chevrolet responded

Amy, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We will continue to offer the best car buying experience to each and every customer we come in contact with. Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 03, 2016

Great service I went in on Monday to look at vehicles and drove away in less than 3 hours with a great deal. My salesman was wonderful and took the time to listen t More

by Mom of 4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. It's great to know Jonathan was able to provide you with fast & friendly service Norman Frede Chevrolet is known for. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 03, 2016

Excellence in Customer Service Jonathan Whitaker and Mr. Cotton are wonderful, knowledgeable, just great people all the way around! Jonathan took care of my buying needs. He went ab More

by Dveretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We appreciate the opportunity you presented to earn your business! Jonathan & Mr. Cotton are great addition to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, their product knowledge, and sales techniques make them an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Best Regards, Regards. Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

March 02, 2016

Jonathon was excellent. Extremely friendly and not at all pu Great car buying experience. Jonathon spent a lot of time showing us the many gadgets on my new tahoe. The whole process only took about forty minutes More

by ericsam83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
Mar 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. At Norman Frede Chevrolet, we are determined to deliver detail-oriented, fast, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Best Regards, Suzanne Bonner suzanneb@fredechevrolet.com 281-486-2219

February 25, 2016

Best Experience Buying a Car!!! I can not say enough good things about this dealership. My saleswoman Amy Bowlin was super nice and very helpful. I told her what me and my husband wh More

by nicolekuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Amy Bowlin
February 20, 2016

Awesome service The service and employees were just great. Sonny was super helpful and awesome. The atmosphere made us feel like of we were right at home. We will def More

by ladnleija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tab Billups, Sonny Metz, Joel Russell
Feb 24, 2016 -

Fertitta Chevrolet responded

Thanks for the wonderful review! I am glad to hear that Sonny and our staff were helpful and awesome during your visit. We want to create a friendly and accommodating atmosphere for all of our customers during their visit. Our customers come first no matter what the situation is, and we are happy you enjoyed your time at Norman Frede Chevrolet. We look forward to working with you again. Best Regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

February 15, 2016

Best experience ever My husband and I went in to thus dealership just to inquire about credit-worthiness. Within 2 hours, we drove out of the lot with a beautiful vehicle More

by teel Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Joel Russell
Feb 19, 2016 -

Fertitta Chevrolet responded

Thank you for your great review! I am happy to know that Marcus is courteous, personable and very accommodating during your visit. Please come back to see us if you need anything at all. Best Regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

February 15, 2016

My Great Experience!! I worked with Jimmy Williams he had great customer service skills and very discreet to the detail about everything!!Also he wasn't a pushy person as o More

by cargal281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Feb 19, 2016 -

Fertitta Chevrolet responded

Thank you for the great review! I am happy to hear that Jimmy had great customer service skills and very discreet to the detail about everything that we know you deserve. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

Feb 19, 2016 -

Fertitta Chevrolet responded

Thank you for the great review! I am happy to hear that Jimmy had great customer service skills and very discreet to the detail about everything that we know you deserve. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

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