Fertitta Chevrolet
Houston, TX
Filter Reviews by Keyword
By Type
979 Reviews of Fertitta Chevrolet
Great overall experience Easy and stress free experience Jimmy Williams was very helpful and informative also very polite and is a man of his word. He also went out of his way Easy and stress free experience Jimmy Williams was very helpful and informative also very polite and is a man of his word. He also went out of his way multiple times to keep us happy. Easy haggle free buying experience as well, we got the exact deal we wanted without any negotiation. Just and overall pleasure at Norman Frede Chevrolet. More
Most proffesional used car dealer We came into Norman Frede on a last minute impulse. I had just changed companies and given up my company vehicle. Marcus waited after hours, he was We came into Norman Frede on a last minute impulse. I had just changed companies and given up my company vehicle. Marcus waited after hours, he was patient, thorough and genuine. The next day we had two small issues with the car. His response and follow up was just as great. Because of the issues that we had faced my wife had a mild break down demanding the car be returned. The manager Nick had the right to tell me absolutely not. Instead he offered alternatives but said ultimately he would do whatever we felt best. After leaving her mood calmed down. We returned and they were once again completely professional. No speeches, no guilt trip. I would recommend thier entire team including Will and patron to anyone looking for a vehicle. We also found out later that despite our rush we scored a great deal. There's a reason Marcus Martin has all those championship belts on his desk. They're well deserved. More
Great, smooth, in and out purchase Amy did a stellar job on working the numbers for me. Went above and beyond on my trade. Overall great experience and look forward to doing business wi Amy did a stellar job on working the numbers for me. Went above and beyond on my trade. Overall great experience and look forward to doing business with them in the future. More
Best and most trusted dealership in the greater Houston area My family started buying from this dealership in 1978. Since then we have purchased over 21 new cars and trucks from them. Joan is the best general My family started buying from this dealership in 1978. Since then we have purchased over 21 new cars and trucks from them. Joan is the best general manager in the business. I can say without a doubt that she really cares about the customers and conveys that to the entire staff at Frede cheverolet. Joan leads by example. Nuff said!! More
Above and beyond This dealership was willing to be transparent, not trying to hide anything. They also wanted us to buy what we wanted and not have to compromise. Work This dealership was willing to be transparent, not trying to hide anything. They also wanted us to buy what we wanted and not have to compromise. Worked on getting us a fair price. I'm also very satisfied with the amount I received for my trade in. More
Happy Customer Again! This is the second car we have bought from Jonathan Whitaker. As with the truck we purchased from him, we were very happy that he was professional an This is the second car we have bought from Jonathan Whitaker. As with the truck we purchased from him, we were very happy that he was professional and we trusted his knowledge & demonstration of the car we bought. We have recommended him to others & will continue to do. In fact, the whole team around him made our experience very enjoyable. Thank you!!! More
Super easy car buying experience I was greeted as soon as I walked in the door with a warm smile. Jonathan was very knowledgeable and very helpful on the new Colorado. He walked me th I was greeted as soon as I walked in the door with a warm smile. Jonathan was very knowledgeable and very helpful on the new Colorado. He walked me through the whole process and explained everything along the way. Also, Karina couldn't have done a better job with my accessories. I'll be sending all my friends and family to Norman Frede Chevrolet!! More
Second great experience! This is the second time I have purchased a vehicle from Norman Frede and Jonathan has helped me both times. He has consistently displayed professional This is the second time I have purchased a vehicle from Norman Frede and Jonathan has helped me both times. He has consistently displayed professionalism and has helped make what is usually known as a frustrating, tedious experience, into a great one! I honestly can't say enough good things about it all. The team as a whole, from start to finish, was an absolute pleasure to work with. More
Oil Change Oil change. Polite, quick and clean! Service writer Allen told me the best time to come in for an oil change to save me time in the shop. Oil change. Polite, quick and clean! Service writer Allen told me the best time to come in for an oil change to save me time in the shop. More
Awesome Dealship! We had a great experience here and Jonathan was truly amazing! He was so helpful and made the car buying experience awesome and enjoyable! Everyone is We had a great experience here and Jonathan was truly amazing! He was so helpful and made the car buying experience awesome and enjoyable! Everyone is great at this dealership and the manager Joan is fantastic! We are so grateful we got to work with Jonathan and Joan they got us a great deal! I would definitely recommend them to anyone and everyone! Thanks for everything! More