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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

April 20, 2016

Great overall experience Easy and stress free experience Jimmy Williams was very helpful and informative also very polite and is a man of his word. He also went out of his way More

by Akoss2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams
Apr 21, 2016 -

Fertitta Chevrolet responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It's great to know Jimmy was able to provide you with the pressure-free and informative service Norman Frede Chevrolet is known for. It is imperative to us that we make the car-buying experience painless and efficient. Please let us know if there is anything else about your purchase that you'd like to discuss. Regards, Suzanne , suzanneb@fredechevrolet.com, 281-486-2219

April 15, 2016

Most proffesional used car dealer We came into Norman Frede on a last minute impulse. I had just changed companies and given up my company vehicle. Marcus waited after hours, he was More

by Matthew_Howie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Pastor Osorio, Marcus Martin
Apr 15, 2016 -

Fertitta Chevrolet responded

Thank you for sharing your feedback! It’s great to know Marcus was able to provide you a thorough, honest professional service experience. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Thank you for the opportunity you presented to earn your business. let us know if there's anything else we can do for you. Best, Suzanne suzanneb@fredechevrolet.com 281-486-2219

April 11, 2016

Great, smooth, in and out purchase Amy did a stellar job on working the numbers for me. Went above and beyond on my trade. Overall great experience and look forward to doing business wi More

by brandonjoslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin
Apr 12, 2016 -

Fertitta Chevrolet responded

Brandon, thank you for writing such a great review about your experience at our dealership! We're glad to hear Amy went above and beyond to help out with your vehicle needs. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best Regards, Suzanne , suzanneb@fredechevrolet.com 281-486-2219

April 09, 2016

Best and most trusted dealership in the greater Houston area My family started buying from this dealership in 1978. Since then we have purchased over 21 new cars and trucks from them. Joan is the best general More

by Johnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
K C ???, Charlton Cotton, Joe Wilson, Stephen Corbett, Clint Rigby, Joan McKinney, Tracy Hill
Apr 12, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review. We can't tell you enough how much your customer loyalty means to us. Joan is truly an asset to our dealership and it’s delightful to know she provided you with such a memorable and outstanding experience. We’re glad that we have earned your trust and the opportunity to serve you since 1978. We truly thank you again and we'll see you again soon! Best, Suzanne suzanneb@fredechevrolet.com 281-486-2219

April 01, 2016

Above and beyond This dealership was willing to be transparent, not trying to hide anything. They also wanted us to buy what we wanted and not have to compromise. Work More

by Emiquin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Solis, Jonathan Whitaker
March 30, 2016

Happy Customer Again! This is the second car we have bought from Jonathan Whitaker. As with the truck we purchased from him, we were very happy that he was professional an More

by Cyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember Jonathan's manager's name. Sorry! Give him a 5 star too , Will Smith, Jonathan Whitaker
March 30, 2016

Super easy car buying experience I was greeted as soon as I walked in the door with a warm smile. Jonathan was very knowledgeable and very helpful on the new Colorado. He walked me th More

by pr3vious1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Jonathan Whitaker
March 30, 2016

Second great experience! This is the second time I have purchased a vehicle from Norman Frede and Jonathan has helped me both times. He has consistently displayed professional More

by Chris S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Darrin Macaluso, Jonathan Whitaker
March 25, 2016

Oil Change Oil change. Polite, quick and clean! Service writer Allen told me the best time to come in for an oil change to save me time in the shop. More

by davetx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Gamble
Apr 01, 2016 -

Fertitta Chevrolet responded

We appreciate your time to share us this review. I am pleased that Allen was helpful and provided you a friendly and quick service experience. It is our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

March 24, 2016

Awesome Dealship! We had a great experience here and Jonathan was truly amazing! He was so helpful and made the car buying experience awesome and enjoyable! Everyone is More

by C.holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan McKinney, Jonathan Whitaker
Apr 01, 2016 -

Fertitta Chevrolet responded

Thank you for the wonderful feedback. I am pleased that Jonathan and Joan were helpful and made your car buying experience enjoyable and awesome! At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Thanks again. Regards, Suzanne suzanneb@fredechevrolet.com 281-486-2219

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