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Fertitta Chevrolet

Houston, TX

4.9
979 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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979 Reviews of Fertitta Chevrolet

May 19, 2016

very slow They took forever to get a price. They just seemed unwilling to really work with us. One of the guys was very frustrated that we asked to look at mo More

by cavjosh
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Williams
May 14, 2016

Our Awesome Experience Jimmy did a fantastic job at getting my wife and I into our new Chevy Cruze! Most painless and non-arduous car buying experience ever! Big kudos to More

by Robjennyholmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Russell, Jimmy Williams
May 17, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share with us! We are pleased to hear Jimmy and Joel did a great job in assisting you in your purchase. The goal of the Norman Frede Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a memorable manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best regards, Norman Frede Chevrolet Team

May 14, 2016

Walk in, Drive out Jimmy was very kind to me. I walked in knowing my price range and he helped me stick to it. He actually helped me find my dream car for the right pric More

by Anyhony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Macaluso, Jimmy Williams
May 17, 2016 -

Fertitta Chevrolet responded

Thank you for leaving us this review. We are very happy to hear that Jimmy could help get you set up with your dream car! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! If there is anything more we can do for you please feel free to come back and see Norman Frede Chevrolet any time! Take care. Best regards, Norman Frede Chevrolet Team

May 10, 2016

Great Job I brought my Buick Enclave to the Collision Center after a minor accident. Raymond met us and kept us informed as to the progress on the car. The wo More

by riclen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Donahue
May 12, 2016 -

Fertitta Chevrolet responded

Thanks for your awesome review! I'm very happy to hear that Raymond was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Norman Frede Chevrolet Team

May 10, 2016

Great Customer Service After shopping around trying to get the best deal possible, the Norman Frede team came through. My experience was awesome. I appreciate the time taken More

by Tilisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jimmy Williams
May 12, 2016 -

Fertitta Chevrolet responded

We love hearing about customers that have a terrific experience at Norman Frede Chevrolet and we are glad you are one of them! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Norman Frede Chevrolet Team

May 06, 2016

Purchased a vehicle from Jose. Great salesman!! Great dealership, great people to work with. Always have different vehicles. They fair prices and easy to work with and not pushy at all. Would recomm More

by Roel123
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez
May 06, 2016 -

Fertitta Chevrolet responded

Thank you and congratulations on your purchase! We are so very pleased that Jose and our team could make your visit easy and pressure free, and we believe that's how every car buying experience should be. Thank you for your recommendations and enjoy your new car! Be sure to like us on Facebook to catch the latest specials! Best regards, Norman Frede Chevrolet Team

May 06, 2016

Great Service Excellent customer service, very skilled and capable mechanics. All of the employees went out of their way to make me feel welcome, like I was family. More

by ChevyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
May 06, 2016 -

Fertitta Chevrolet responded

We are pleased to hear that you had an excellent service experience with Norman Frede Chevrolet. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Also, take advantage of our most recent online specials available through our Facebook page. Best regards, Norman Frede Chevrolet Team

May 04, 2016

Buying made easy. The entire staff was very nice. The salesman I worked with Nathan Cook did an amazing job. He searched for a while for the right truck for my needs an More

by Jason_hepner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Nathan Cook, Darrin Macaluso
May 05, 2016 -

Fertitta Chevrolet responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Nathan was able to meet your needs. At Norman Frede Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Norman Frede Chevrolet Team

April 30, 2016

Best Dealership Ever Everyone is Always Very Friendly And Nice. We have purchased 2 vehicles from Norman Frede. We Always shop there, because they have Great Deals and Qua More

by RBhalterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, John Bowlin, Jose Gonzalez
May 04, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their friendly and quality customer service and will be ecstatic to hear that you left Norman Frede Chevrolet satisfied. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best regards, Norman Frede Chevrolet Team

April 27, 2016

SMOOTH TRANSACTION I am Realtor and in my business customer service is prime, even though my deal was somewhat of an easy one, I had a great experience with my transacti More

by DERRICK "SUPERMAN" GOBIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Steve Gomez, Joel Russell
Apr 28, 2016 -

Fertitta Chevrolet responded

Derrick, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Regards, Suzanne suzanneb@fredechevrolet.com, 281-486-2219

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