Fertitta Chevrolet
Houston, TX
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979 Reviews of Fertitta Chevrolet
Awesome Car Buying Experience I've purchased several cars over the years. I've even gone the auction route a couple of times to avoid dealerships because of bad car buying experie I've purchased several cars over the years. I've even gone the auction route a couple of times to avoid dealerships because of bad car buying experiences. Honestly this was the best car buying experience I've ever had at a car dealership. A big thank you goes to Jimmy Williams and the Norman Frede sales team. Below is a personal email I sent to Mr. Williams after my experience. Hi Jimmy, Thank you again for following up with me and the awesome car buying experience. It was truly a stress free no pressure experience. It was by far the best car buying experience I ever had. You guys were the first dealership I visited and there was no need to go anywhere else. I will definitely be leaving positive feedback for you guys on a few different sites. When it’s time for our next purchase we will certainly be back. My wife is already trying to find things wrong with her minivan lol so that might be sooner rather than later. I have also passed along your information along to 2 of my friends who are in need of a vehicle. I look forward to doing business with you and the awesome team at Norman Frede again. Sincerely, Ben Dunson More
Awesome Sales Experience My daughter bought a 2014 Toyota Corolla from Jose and it was an awesome experience! We appreciated no pressure and the way he worked with her!!! My daughter bought a 2014 Toyota Corolla from Jose and it was an awesome experience! We appreciated no pressure and the way he worked with her!!! More
best car buying experience ever i hate buying cars. but norman frede chevrolet and jonathan whitaker changed all that today. the biggest compliment i can give these guys is this... i hate buying cars. but norman frede chevrolet and jonathan whitaker changed all that today. the biggest compliment i can give these guys is this..... I Will Return to this dealer, and I Will purchase another vehicle from them in the near future. absolute best car buying experience i have ever had....dale from alvin More
Best place to buy a car This was the best place I have ever bought a car from. I bought the 2015 Tahoe. Amy bowlin sold me my car. Also when I was having a problem getting my This was the best place I have ever bought a car from. I bought the 2015 Tahoe. Amy bowlin sold me my car. Also when I was having a problem getting my car serviced at another dealership. They were more then happy to help me figure out what I needed to do. I don't live close to them but Amy helped me every step of the way. Best place ever. And best sales girl ever. More
Amazing customer service This place has the most amazing customer service! They go above and beyond for all prospects and customers! I got a great deal on my car and did my re This place has the most amazing customer service! They go above and beyond for all prospects and customers! I got a great deal on my car and did my research on my phone while I was there to make sure of it lol. The people that I dealt with were all very nice and helpful! Everyone I know & everyone they know has gotten their cars from here. Everyone who buys their cars here become loyal & faithful customers! More
1st purchase since 1987 I've been to this dealership at least three previous times since living in this area (30+ years). In every single case I left early in the process be I've been to this dealership at least three previous times since living in this area (30+ years). In every single case I left early in the process because what I viewed as high-pressure tactics (old school). I was in the market for a nice Equinox, I wanted to see one in person before deciding. I randomly stopped at Norman Fredde because it was convenient with the intent of not speaking to anyone. Nevertheless Tommy approached me and volunteered to open the car up to look at it (no pressure). I spent about 5 minutes looking at it and said my good bye (still no pressure). After a few more days of research, I decided I was going to purchase an Equinox, had already found one at another dealership that was a fair price. Before heading out there I took a look at Norman Frede options and noticed the car I believed was the one I saw at a very fair price. So I email Tommy to confirm if that was the same car. I told him I'd like to test drive it. And the rest was history. Through out the process I didn't experience any high pressure sales tactics, including the extended warranty items I know the dealerships love to sale (but I never buy). Point is that I my tolerance was very low to kind of high pressure sales encounter and was impressed it was absent. I hope that all car dealers recognize that this is the way to go (some still lack it. Kudo's to Tommy and Will Smith for the good experience. -ds More
Best Chevrolet Dealership in the Houston Area Perhaps the best in the state of Texas. Purchased my 2015 Z/28 from this dealership, and worked with Jonathan Whitaker in new sales. Jonathan may be r Perhaps the best in the state of Texas. Purchased my 2015 Z/28 from this dealership, and worked with Jonathan Whitaker in new sales. Jonathan may be relatively new in the car sales business (1 year), but he is a natural at understanding customer needs and responding above expectations. In fact, all staff that I met at the dealership exhibited a friendly attitude and true professionalism. Charlton Cotton in Finance was tremendous to work with as well. Trust me, give them an opportunity to earn your business and see what I mean for yourself. Rgds Thomas More
Joy ride I was extremely disappointed with the service with my car. I brought in my Pontiac G8 in for a recall to fix the folding key fob. They spent the who I was extremely disappointed with the service with my car. I brought in my Pontiac G8 in for a recall to fix the folding key fob. They spent the whole day with it even after I made an 8 am appointment for the service 1.5 months in advance. When I called about it to see if it was ready at 4 pm, I was told it was in final cleanup and wash. When I arrived at 6 pm, they could not find the car at first and brought up the wrong car. When it did arrive for me, it had not been washed and I could see that it had been take for a 3-4 mile "test ride" because I checked the mileage before I dropped it off. It is a rare and high performance car and I strongly suspect someone took it out for a little fun at my expense. When I inquired about the miles put on the car, I was told the service manager More
Thank You Nathan Cook and Nick Norris Thank you Nathan Cook and Nick Norris for your professional and no pressure help with the purchase of our Chevrolet pickup. You both were very helpful Thank you Nathan Cook and Nick Norris for your professional and no pressure help with the purchase of our Chevrolet pickup. You both were very helpful in every way and worked with us. If we are ever in the market to buy another vehicle we will come back to Norman Frede. We will recommend you to anyone we know who are looking for a new or used vehicle.. Thanks again, Don and Sue Tomlinson More
Fabulous Experience!!!!! My experience at this dealership was FABULOUS!! Excellent customer service from my sales person Jose, who worked with all my high expectations and ma My experience at this dealership was FABULOUS!! Excellent customer service from my sales person Jose, who worked with all my high expectations and made sure that I received the best vehicle at a great price!!! More