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Fertitta Chevrolet

Houston, TX

4.9
993 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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993 Reviews of Fertitta Chevrolet

May 07, 2024

After dealing with other horrible dealerships, Kelton at Norman Frede was actually honest and true to his word. The car was exactly as described and the price was what we agreed upon through a phone call an More

by nelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Pastor Osorio, Kelton Rembert
Report | Print
May 09, 2024 -

Fertitta Chevrolet responded

Nelson, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

May 04, 2024

Your service serviced is more concerned on how to deny approval for warranty rather than how to figure out how to get it approved. More

by joshchristopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paula Godail
Report | Print
May 04, 2024 -

joshchristopher responded

Your team should focus on ways to say yes instead of no.

May 03, 2024

Very friendly staff was taken very good care of my salesman Kelton was very helpful I’m very pleased with everything … More

by Tdishady
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Amy Bowlin, Kelton Rembert
Report | Print
May 06, 2024 -

Fertitta Chevrolet responded

We are truly grateful for this awesome review! We are thrilled that Kelton was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the customer service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Norman Frede Chevrolet Team

May 02, 2024

Our family have bought several vehicles from Norman Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impress More

by to51946@yahoo.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name.
Report | Print
April 13, 2024

Sales person Andrew was very helpful and explained the processs of getting a new car. More

by S Rivas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Report | Print
Apr 16, 2024 -

Fertitta Chevrolet responded

Thank you for your kind words! Andrew is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to seeing you again in the future! Sincerely, The Norman Frede Chevrolet Team

April 11, 2024

Nice dealership. Got my vehicle oil Change and they did an amazing job with it quick service. More

by Edwashington83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Waggoner, Terry Scott, Chaise Merritt
Report | Print
Apr 12, 2024 -

Fertitta Chevrolet responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Norman Frede Chevrolet Team

March 31, 2024

Great deals/ honesty/ customer service out of the world. A dealership that you can depend on . Both of my daughters and I will never go anywhere else. Thanks Kyle and Tonia!! More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Tonia Allen
Report | Print
Apr 02, 2024 -

Fertitta Chevrolet responded

Sue, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your family's continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

March 26, 2024

Very good people to deal with. And they will make you a good deal.Thanks Mr.Moyer More

by gmoyer12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scott, Tonia Allen
Report | Print
Mar 28, 2024 -

Fertitta Chevrolet responded

First and foremost thank you so much for leaving this fantastic review! At Norman Frede Chevrolet, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

March 17, 2024

I had an excellent experience! My salesperson was very knowledgeable and answered any questions I had. I look forward to telling others about my great buying experience! More

by wbriones95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Chance Merritt, Lenny Gordon, Kyle Scheck, Chaise Merritt, Tonia Allen
Report | Print
Mar 20, 2024 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 15, 2024

Took care off me and very friendly also. Good negotiating. No hassle and in short time. More

by Ls1hurst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Amy Bowlin, Ana Villa
Report | Print
Mar 18, 2024 -

Fertitta Chevrolet responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Norman Frede Chevrolet Team

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