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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

February 22, 2024

All the staff are Always very professional and friendly. Congratulations P.S I’m very happy to stay with us after bought my car to do all the services More

by Blanca L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Feb 23, 2024 -

Fertitta Chevrolet responded

Blanca, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

Norman Frede Chevrolet is not the closest Chevy Dealer to my house or workplace , in fact there are at least two other Chevrolet dealers a lot closer. Norman Frede Chevrolet has earned my trust and my busine More

by ddupont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Oliver & Martin Silva
Feb 22, 2024 -

Fertitta Chevrolet responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

The service department always takes time to listen to my issue w my vehicle and does their best to resolve it. They are always professional and reasonably priced. More

by chentamu95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Trever Craigie
Feb 22, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

February 19, 2024

Very quick service and Jacob was very professional and kept me informed of what was going on and what was needed. Great job by all. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Jacob Hudson
Feb 22, 2024 -

Fertitta Chevrolet responded

Thanks for the kudos, Ricky. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

Norman Frede was amazing! They were very helpful and informative . Trever Craigie took care of me start to finish. Great job Will definitely continue my business with th More

by GOBERTJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Trever Craigie
Feb 19, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Eddie Cox, Trever Craigie, Noey Aleman, Kyle Booth, Paula Godail, Alejandro Ayala
Feb 16, 2024 -

Fertitta Chevrolet responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Very nice people in the body shop office. Workmanship is excellent. Very pleased with the whole experience. More

by DGRAYBILL
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Phil Rivera, Noey Aleman, Katherine Garcia
Feb 16, 2024 -

Fertitta Chevrolet responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

I have bought my vehicles from Norman Frede Chevrolet since 2017 and I couldn’t be happier with the vehicles or the service!! The service team is excellent and keep the customer informed at all times abo More

by tcshefcik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 16, 2024 -

Fertitta Chevrolet responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Even though I had to use my aftermarket warranty provided by the dealership at the time of purchase on my Colorado 2017 two times within the first 6 months of purchase did an outstanding job taking care of m More

by trevor.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Trever Craigie
Feb 16, 2024 -

Fertitta Chevrolet responded

Trevor, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Extremely professional, courteous, timely. The Uber was great, and perfectly on time my compliments to my service manager, Travis. More

by bmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 16, 2024 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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