Back

Fertitta Chevrolet

Houston, TX

4.9
968 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

968 Reviews of Fertitta Chevrolet

February 14, 2024

We have always had a pleasant experience with your dealership, this is our second truck we’ve bought in the last five years with you guys, and always been very happy. Greg has always handled the situa More

by dbivens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Joan McKinney, Tonia Allen
Feb 16, 2024 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail
Feb 16, 2024 -

Fertitta Chevrolet responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 12, 2024

The service department was responsive, helpful and easy to work with. I would recommend using them. More

by BF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Feb 14, 2024 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

February 09, 2024

The body shop did great repair on my 2021 Chevrolet Silverado HD. They were great to work with and kept me updated on the progress. The repairs look like the day I bought it. More

by micoop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noey Aleman, Katherine Garcia
Feb 09, 2024 -

Fertitta Chevrolet responded

Thank you so much for your review! Happy customers are our goal and our mission at Norman Frede Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

February 05, 2024

Great service, very efficient. Service writer and were very professional and friendly. Would give repeat business More

by ronbavt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson, Paula Godail
Feb 07, 2024 -

Fertitta Chevrolet responded

Ron, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

February 03, 2024

The service was fast and Trevor was great! I was worried about dropping my truck off and it taking forever to get back, but both days, I dropped it off at my scheduled appointment in the morni More

by georgialcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 06, 2024 -

Fertitta Chevrolet responded

It’s great to know that Trevor provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Norman Frede Chevrolet Team

February 02, 2024

It was the best car buying experience we've had! !! From our sales person, Ana, to the financial manager (I forget his name) to our loan manager, Tonya, everyone was fantastic. Each member checked in More

by Amanda.wagner2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa, Tonia Allen
Feb 02, 2024 -

Fertitta Chevrolet responded

Congratulations on your new vehicle, Amanda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

February 02, 2024

Melissa was very unprofessional. She doesn’t treat her male customers with respect. I understand that making a sale is crucial in the industry but being flirtatious and sending photo More

by pileup_bronzed0j
Recommend Dealer
No
Employees Worked With
Melissa Retana
February 01, 2024

The service was great the work was done in a timely manner very professional the service writer was great to work with More

by Candanzom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan the service writer
Feb 02, 2024 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

The service writer kept me informed throughout the repairs that were needed. Very professional and friendly. More

by galvan815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Feb 01, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

...
6
...