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Fertitta Chevrolet

Houston, TX

4.9
994 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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994 Reviews of Fertitta Chevrolet

March 15, 2024

Took care off me and very friendly also. Good negotiating. No hassle and in short time. More

by Ls1hurst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Amy Bowlin, Ana Villa
Mar 18, 2024 -

Fertitta Chevrolet responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Norman Frede Chevrolet Team

March 13, 2024

Great and helpful sales staff. Great finance department also. This was not our first purchase from dealership and it will not be our last. More

by Bill_collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Amy Bowlin, Jonathan Whitaker, Chris Dominguez
Mar 15, 2024 -

Fertitta Chevrolet responded

Thank you, Bill, for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Norman Frede Chevrolet Team

March 11, 2024

They were professional,kind and worked with us. I will buy any future cars from there and recommend them to all. Excellent. More

by lucyshockney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Terry Scott
Mar 13, 2024 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 11, 2024

Non corporate. Personality is good of the sales and financial department. I also service the dealership for my employer. More

by greg.witte1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Mar 14, 2024 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Greg. Sincerely, The Norman Frede Chevrolet Team

March 10, 2024

Norman Frede is a great dealership, they don’t add on all the extra cost like ceramic coating, window tinting, aftermarket floor mats, etc. that’ll jack up the price $3k or more on the MSRP. Salesman Brett More

by mccombs11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Tonia Allen
Mar 12, 2024 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback regarding your experience at Norman Frede Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Norman Frede Chevrolet Team

March 10, 2024

Heather is very good at her job. Despite your scheduler telling me a diesel mechanic is on staff and ready to begin my work when I told him that I did not want my truck parked and si More

by Jim Macklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 13, 2024 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience, Jim! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

March 07, 2024

Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F More

by Marilynmartin039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Mar 08, 2024 -

Fertitta Chevrolet responded

Marilyn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacob does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

March 07, 2024

Everything was smooth and easy. Very happy with how quickly it took to have tires done and an alignment. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Melina
Mar 08, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your feedback about your experience with us, Steve. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

March 06, 2024

Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More

by gtobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Mar 08, 2024 -

Fertitta Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Norman Frede Chevrolet Team

March 05, 2024

Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Trever Craigie
Mar 07, 2024 -

Fertitta Chevrolet responded

Hi Kyle, and thanks for your kind words! We appreciate our team here at Norman Frede Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Norman Frede Chevrolet Team

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