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Fertitta Chevrolet

Houston, TX

4.9
968 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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968 Reviews of Fertitta Chevrolet

March 07, 2024

Jacob Hudson was my contact in the service department and he was wonderful. He was very professional and kept me up to date on the process of my truck. I am very pleased with the overall service of Norman F More

by Marilynmartin039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Mar 08, 2024 -

Fertitta Chevrolet responded

Marilyn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jacob does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

March 07, 2024

Everything was smooth and easy. Very happy with how quickly it took to have tires done and an alignment. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Melina
Report | Print
Mar 08, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your feedback about your experience with us, Steve. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

March 06, 2024

Excellent service. Very fast and easy oil change and tire rotation. They used my oil and filter. I will be back. More

by gtobeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Mar 08, 2024 -

Fertitta Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The Norman Frede Chevrolet Team

March 05, 2024

Quick, professional, thorough, fair, friendly, clean, polite, sociable, clear on explanation of issues needing addressed More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Trever Craigie
Report | Print
Mar 07, 2024 -

Fertitta Chevrolet responded

Hi Kyle, and thanks for your kind words! We appreciate our team here at Norman Frede Chevrolet and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, The Norman Frede Chevrolet Team

March 04, 2024

Very fast and friendly staff and yes that’s why I keep going back to them. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Mar 06, 2024 -

Fertitta Chevrolet responded

Sal, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

March 03, 2024

Came in for my oil change. Took less than an hour. Great place to get my car serviced. Will keep coming back. More

by ematthes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Mar 05, 2024 -

Fertitta Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

March 01, 2024

Paula Godail and Trever Craigie were both very professional and knowledgeable in helping me get my problems resolved. More

by pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Paula Godail
Report | Print
Mar 04, 2024 -

Fertitta Chevrolet responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

February 28, 2024

This Body shop is the best ever! Mia and her team are all very professional, quick, efficient and kind. The work done is stellar. I have worked with the on numerous occasions o er th More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rivera, Mia Johnson
Report | Print
Mar 01, 2024 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Ginger. Sincerely, The Norman Frede Chevrolet Team

February 26, 2024

Ready to answer all my questions. Very good at explaining the car to me. I would recommended your dealership t0 my friends More

by ruthphilbr11@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Bowlin, Ana Villa, Tonia Allen
Report | Print
Feb 29, 2024 -

Fertitta Chevrolet responded

We really appreciate the kind recommendation, Ruth. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Norman Frede Chevrolet Team

February 24, 2024

Your diesel tech is best in the area . Never have any issues. Also is super sexy. More

by Autumndenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Feb 27, 2024 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

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