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Fertitta Chevrolet

Houston, TX

4.9
993 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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993 Reviews of Fertitta Chevrolet

July 22, 2024

A great service department with very friendly employees. Definitely recommend this dealership for service or to purchase a new or used car!! More

by th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Chaise Merritt
Report | Print
Jul 23, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your service needs and for recommending us for car purchases as well! We appreciate your kind words about our service department and friendly staff. We look forward to assisting you again in the future. Sincerely, The Norman Frede Chevrolet Team

July 01, 2024

Quick in and out. Good explanation of the costs, repair and timing. Completed work on time and the communication was excellent. More

by F150ForumMember
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jul 03, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your service needs. We appreciate your positive feedback and are delighted to hear that you had a great experience with us. We look forward to assisting you again in the future! Sincerely, The Norman Frede Chevrolet Team

June 25, 2024

This is the 5th vehicle we have bought from them. We like their service and their sales people More

by Charlottemacik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Tonia Allen, Natalie Hill
Report | Print
Jun 26, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet for your vehicle needs! We appreciate your loyalty and are thrilled to hear about your positive experiences with our sales team and service. We look forward to assisting you with your future automotive needs. See you next time! Sincerely, The Norman Frede Chevrolet Team

June 16, 2024

Andrew was amazing. He did an excellent job and answered all our questions. A very pleasant experience. Thank you ver much James Harrelson More

by Juharrel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Report | Print
Jun 16, 2024 -

Juharrel responded

Great experience

June 14, 2024

Kyle, Greg, Tanya, were especially helpful in with a smooth transition of purchasing as well as trading in my truck! I am a return customer, because of the staff of Norman Frede! Thank you to all ! I l More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Kyle Scheck, Tonia Allen
Report | Print
Jun 18, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your positive experience, Larry! We are thrilled to hear that Kyle, Greg, and Tanya provided excellent service during your purchase and trade-in process. We appreciate your loyalty as a return customer to Norman Frede Chevrolet. We're delighted to hear that you love your new truck, and we look forward to assisting you with your future vehicle needs. See you again soon! Sincerely, The Norman Frede Chevrolet Team

June 12, 2024

Kyle was nice and helpful as was the lady in the finance office. Everyone was straightforward with no surprises. Andrew was awesome! He explained everything about the car and helped us get all the registrat More

by hellomaria60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Andrew Reyes, Tonia Allen
Report | Print
Jun 14, 2024 -

Fertitta Chevrolet responded

Thank you for choosing Norman Frede Chevrolet and for sharing your positive experience! We pride ourselves on being straightforward and ensuring a smooth process for our customers. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Norman Frede Chevrolet Team

June 09, 2024

Very helpful and courteous to my needs . Great customer service . I will tell my friends about this dealership More

by Midnight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Report | Print
Jun 11, 2024 -

Fertitta Chevrolet responded

Thank you for the positive feedback! We are thrilled to hear that you had a great experience at Norman Frede Chevrolet. Your kind words about our customer service mean a lot to us. Please do share your experience with your friends, and we look forward to welcoming you back in the future. Sincerely, The Norman Frede Chevrolet Team

June 06, 2024

Always the best service in a timely manner. Haven’t had a complaint yet and don’t think there will be one because they aim for quality care. More

by ccmatthew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Report | Print
Jun 07, 2024 -

Fertitta Chevrolet responded

Thank you for your kind words about Norman Frede Chevrolet! We are thrilled to hear that you had such a positive experience with us. We strive for quality care and are delighted that you felt well taken care of during your visit. We appreciate your feedback and look forward to serving you again in the future. Sincerely, The Norman Frede Chevrolet Team

May 28, 2024

I took my truck in for a oil change and they had it out in know time More

by Pooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Godail
Report | Print
May 30, 2024 -

Fertitta Chevrolet responded

Thank you for the 5-star review! We're delighted to hear that your oil change service was completed efficiently at Norman Frede Chevrolet. We appreciate your business and look forward to seeing you again for your future automotive needs. Sincerely, The Norman Frede Chevrolet Team

May 17, 2024

Our Sales Consultant, Andrew Reyes, was very helpful in explaining everything to us about the car and all of its features. He was very patient with our questions and did not rush us to make a sale. I would More

by Marilea
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Report | Print
May 20, 2024 -

Fertitta Chevrolet responded

Thank you for your kind words, Marilea! We are thrilled to hear about your positive experience with Andrew at Norman Frede Chevrolet. We pride ourselves on providing excellent service and making sure our customers feel informed and comfortable throughout the car-buying process. We appreciate your recommendation and look forward to assisting you or your friends in the future. Sincerely, The Norman Frede Chevrolet Team

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