Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fertitta Chevrolet
Houston, TX
986 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
986 Reviews of Fertitta Chevrolet
June 06, 2024
Always the best service in a timely manner. Haven’t had a complaint yet and don’t think there will be one because they aim for quality care. Haven’t had a complaint yet and don’t think there will be one because they aim for quality care. More
by ccmatthew1
Employees Worked With
Paula Godail
May 17, 2024
Our Sales Consultant, Andrew Reyes, was very helpful in explaining everything to us about the car and all of its features. He was very patient with our questions and did not rush us to make a sale. I would explaining everything to us about the car and all of its features. He was very patient with our questions and did not rush us to make a sale. I would recommend him to a friends. More
by Marilea
Employees Worked With
Andrew Reyes
May 07, 2024
After dealing with other horrible dealerships, Kelton at Norman Frede was actually honest and true to his word. The car was exactly as described and the price was what we agreed upon through a phone call an Norman Frede was actually honest and true to his word. The car was exactly as described and the price was what we agreed upon through a phone call and texts. They did not try to add on plans or “insurance” when we did the deal. Everyone there seems like they really care about the customer. More
by nelson
Employees Worked With
Charlton Cotton, Pastor Osorio, Kelton Rembert
May 02, 2024
Our family have bought several vehicles from Norman Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impress Freire Chevrolet but after buying the Chevy Spark and having the last two oil changes; one on the Chevy Silverado truck and now the Spark, my impression is that they are doing us a favor by just coming in. I have been to Monumental Chevrolet and they actually meet and greet you like you are important. Monument offered a great deal on the Spark but because we always shopped @ Norman Freire I bought it there. This last oil change convinced me that I probably need to take my business elsewhere. Our previous Service Writers were super nice. When I arrived at 6:50 for my 7 o’clock oil change, the first thing I was told “We don’t start till 7 o’clock but I’ll go ahead and help you” like he’s doing me a favor. I was sitting in the car and was waiting as I know service does not open till 7. Just really disappointed. More
by to51946@yahoo.com
Employees Worked With
Don’t remember name.
March 31, 2024
Great deals/ honesty/ customer service out of the world. A dealership that you can depend on . Both of my daughters and I will never go anywhere else. Thanks Kyle and Tonia!! A dealership that you can depend on . Both of my daughters and I will never go anywhere else. Thanks Kyle and Tonia!! More
by Sue
Employees Worked With
Kyle Scheck, Tonia Allen
