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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

November 13, 2022

Excellent sevice. This dealership was willing to negotiate via email. This made my purchasing process easy and convenient. I wishes more dealerships were willing to do More

by Websurfer785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Nov 16, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our dealership was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

November 11, 2022

Happy with the way the service personnel reaching the customers at the service intake stations. More

by sivu62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
Nov 11, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

November 11, 2022

From walking into the dealership to driving out with our new vehicle within 3 hours was amazing. Honestly we would have been in and out within an hour if we could have made our mind up on which vehicle we w More

by BDavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez and Chance Merritt
Nov 14, 2022 -

Fertitta Chevrolet responded

Thank you so much for leaving this awesome review of our dealership! Sincerely, The Norman Frede Chevrolet Team

November 11, 2022

They looked at the problem found the problem and fixed the problem all in one hour. More

by rshoppell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 14, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 10, 2022

I purchased both my vehicles here because of their no hassle attitude. Service department is always on time with very friendly employees. Will buy my next vehicle here. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Nov 11, 2022 -

Fertitta Chevrolet responded

Thank you for the wonderful review, Charlie! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

November 10, 2022

The Norman Frede dealership kept me informed of the repair progress, work that needed to be done and any recomed service. More

by archee7k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Stafford
Nov 11, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

November 09, 2022

Best car buying experience I’ve ever had. Both Brett in sales and the finance department made everything seamless! More

by Phillipking312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Nov 09, 2022 -

Fertitta Chevrolet responded

Thank you for taking the time to write about your experience with us! Sincerely, The Norman Frede Chevrolet Team

November 05, 2022

Awesome salesman, very happy with my purchase and with the personal attention i recieved. Thankyou More

by cherylstyle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Nov 08, 2022 -

Fertitta Chevrolet responded

Thanks for your awesome review! Sincerely, The Norman Frede Chevrolet Team

November 04, 2022

Everyone from the operator the call center and Treaver on the service drive are a pleasure to deal with. The service manger Eddie Cox and service tech Roy both called to make sure I didn’t have any issues More

by Tabbillups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie, Roy Denny
Nov 04, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service team and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

November 04, 2022

Best Chevy dealer in the Clear Lake area. Fast service courteous employees. We have used Norman Frede since purchase of our Tahoe. More

by QAPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joan McKinney, Eddie Cox, Trever Craigie, Roy Denny, Connie Morris, Ana Villa
Nov 07, 2022 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

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