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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

November 04, 2022

Customer service was excellent -kudos to the service agent who waited on me-Waiting time was nominal More

by Danny.l.mcfarlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Jesse Martinez, Roy Denny, Alex Bolanos, Jose Guevara
Nov 07, 2022 -

Fertitta Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Norman Frede Chevrolet Team

November 03, 2022

The entire staff in the service department were friendly and helpful. My service provider was Trevor and he was the epitome of what customer service should be. I will always bring my daughters Chevy Spark More

by Kammy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 04, 2022 -

Fertitta Chevrolet responded

Kammy, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

November 03, 2022

Centrally located one long time owner with no nonsense sales and processing.Well stocked and helpful More

by Paul.crystalbeach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker, Zach Malitz
Nov 04, 2022 -

Fertitta Chevrolet responded

We appreciate your input, Paul. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Norman Frede Chevrolet Team

November 03, 2022

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by rbmatthews7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
Nov 04, 2022 -

Fertitta Chevrolet responded

Thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

November 03, 2022

Excelente staff, the service advisor who assisted me Mr. Romine was very kind and professional, he kept me updated on the progress, show me options for my truck and explained the work and other checks that More

by Omar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Nov 04, 2022 -

Fertitta Chevrolet responded

Omar, thank you for the awesome feedback! You're right, he is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Norman Frede Chevrolet Team

November 02, 2022

Aaron Johnson took care of my appointment and my car was serviced within the same day. I am very happy with the service performed on my Blazer’s air conditioner. I am confident that you have resolved the co More

by NGiraldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Nov 04, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

November 01, 2022

Friendly, great experience. Everyone was nice. They were very knowledgeable and took time to show us all the options. Would do business with them again. More

by gakolle
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Nov 03, 2022 -

Fertitta Chevrolet responded

We appreciate your marvelous feedback! Sincerely, The Norman Frede Chevrolet Team

October 30, 2022

Typically the service is “ok” but service tech Brianna was a perfect 5. Likewise the gentleman who helped me retrieve my vehicle after the shop closed was courteous and professional. More

by mikeemery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna, Eddie Cox
Nov 01, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

October 29, 2022

Very friendly, knowledgeable, professional personnel, great place to shop a vehicle salesman Jonathan was the best, used body shop in the past also great experience Personal small town experience More

by Davidddivin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker??????????, Zach Malitz
Oct 29, 2022 -

Davidddivin responded

Worked with Jonathan Whitaker, he was the best! Ordered a new truck, overall experience was excellent.

October 29, 2022

Y'all took really good care of us, we are very satisfactory with the sales and financial services we received that day. Y'all took the time to lessen to what we needed and were looking for in a fa More

by J. Rios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Nov 01, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

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