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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

November 28, 2022

Excellent staff that care about you and your cars maintenance. Highly recommended for service and quality of service. More

by CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
Report | Print
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! Sincerely, The Norman Frede Chevrolet Team

November 27, 2022

The experience was a pleasure. From Sales with Kyle Scheck and manager Chance to finance with Amy… all were excellent! More

by Cmfetzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck in Sales - 5 stars, Chance in Sales Management -5 stars, Amy in Finance - 5 stars
Report | Print
Nov 28, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

November 26, 2022

Good experience good communication . No scheduling just drop off . Engine light on fixed issue under manufacture warrantee. More

by Edwardbarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Report | Print
Nov 28, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

November 24, 2022

Eddie Cox and his entire service crew were outstanding. Great service and professional and friendly atmosphere. Pleasure doing business with them. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine, Eddie Cox, Brent Biarnesen, Roy Denny
Report | Print
Nov 25, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

November 22, 2022

The dealer ship has always been professional and helpful. From sales to the service department. Always a pleasant experience More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Report | Print
Nov 23, 2022 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

November 19, 2022

Thet were able worked me in for oil change and found leaky water pump. Great to get it all fixed while there for maintenance. More

by Rickschamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Nov 21, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

November 19, 2022

Service department personnel are very helpful and ready to serve. I would recommend them to all of my friends. More

by ashcraft.phil86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bolanos
Report | Print
Nov 21, 2022 -

Fertitta Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Norman Frede Chevrolet Team

November 15, 2022

The service rep was very professional Lenny did a great job getting my truck scheduled in for diagnostics and repair. Service department did my repair in a timely manner!! Norman Frede’s service department More

by rickerroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon, SR
Report | Print
Nov 17, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

November 13, 2022

Great service work at above average prices. Nice employees. Waiting area ok but skimpy. A quick wash of my vehicle would be very appreciated. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kennedy
Report | Print
Nov 15, 2022 -

Fertitta Chevrolet responded

Thank you for leaving this review for our service department. Sincerely, The Norman Frede Chevrolet Team

November 13, 2022

Very nice people there Friendly and very fast service Will come back in the future More

by Fhambrick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio
Report | Print
Nov 16, 2022 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

Nov 16, 2022 -

Fhambrick1 responded

Excellent customer service

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