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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

December 07, 2022

Milly was absolutely amazing to work with. We loved having her help us through the whole process of building and buying. While she was out on Maternity Leave everyone we spoke to in managemen More

by BrandiC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Milly Jose
Dec 08, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback, Brandi. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

December 07, 2022

Took care if me quickly even though I had no appointment; very efficient and professional. More

by Vjevictor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Dec 09, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 05, 2022

Kyle was great to work with. He was extremely knowledgeable about the car and its features and had everything prepared when I arrived at the dealership so that the paperwork proc More

by rachelcbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 07, 2022 -

Fertitta Chevrolet responded

Thank you so much for leaving this awesome review of our dealership. Kyle truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Norman Frede Chevrolet Team

December 05, 2022

My sales person, Mr. Brent, is excellent sales person. He has good heart, if he could get a 100 i would give it to him. More

by wrnorwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Ana Villa
Dec 07, 2022 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Norman Frede Chevrolet Team

December 04, 2022

I continue to come back to Norman Freede everytime I'm in the market for a new vehicle because of their excellent quality and service!! More

by sallopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Reyes, Lenny , Pastor Osorio
Dec 06, 2022 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 03, 2022

They are good people. Have no complaints. Custom service was great. Have helped me with warranty work as well More

by b_page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Dec 05, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 02, 2022

Great customer services, with sales and maintenance! ! Great job Steve Gomez sales, Brianna maintenance and Amy finance!! Always a great experience!! More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna and Amy both 5 stars, Steve Gomez
Dec 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 01, 2022

The service department is excellent! It is easy to schedule an appointment and they complete the service in a reasonable timeframe. I highly recommend Norman Frede Chevrolet. More

by mcmcvay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Dec 02, 2022 -

Fertitta Chevrolet responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Norman Frede Chevrolet Team

November 28, 2022

Very friendly staff, my first time having its service there it went pretty smooth I think kept me informed of what was going on and came and got me when it was done, I haven't had it back long enough to More

by jesseellis3884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 28, 2022

Purchased my granddaughter's car from, what I will call a shisty dealership, and has problems with it ever since. However, we've taken it into Norman Frede service center and has had nothing but excellent cu More

by hecallsmecaramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Nov 30, 2022 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

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