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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

December 17, 2022

Excellent Dealership! The dealership always focuses on delivering excellent Customer Service! Never a long wait, when you have an appointment. More

by Envoytine1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Report | Print
Dec 19, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

December 17, 2022

Had a 9:00 appt, got right in and wasn’t ready for it but service was completed before I was ready. Great explanation of what is going on & what I may need More

by Gsdeshotel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Carranza, Brent Biarnesen
Report | Print
Dec 20, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 16, 2022

Absolutely amazing people and customer service. They went above and beyond to help me purchase my new SUV. I had a few issues in the beginning and they were prompt to get it fixed as quick as they More

by Emily Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Reyes, Lenny Gordon, Charlton Cotton, Smiley Quintanilla, Lawrence Sklenarik
Report | Print
Dec 19, 2022 -

Fertitta Chevrolet responded

Emily, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

December 14, 2022

Excellent service from Trevor, Parts and Service with timely efficiency and transportation to and from. Very impressive. More

by L Gossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen, Trever Craigie
Report | Print
Dec 14, 2022 -

Fertitta Chevrolet responded

Thank you for reviewing your service experience! Sincerely, The Norman Frede Chevrolet Team

December 11, 2022

Andy the salesman was extremely caring and easy to work with.Overall very pleased with experience! More

by danaadams58@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Dec 13, 2022 -

Fertitta Chevrolet responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Sincerely, The Norman Frede Chevrolet Team

December 10, 2022

Great and quick service. Good customer service and everyone is very friendly and helpful. Would recommend to others More

by Odeetx32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Report | Print
Dec 12, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 10, 2022

Excellent service. Seamless process. Really pleased overall with how quickly and efficiently the vehicle purchase went. More

by Ryan K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle S.-5 stars
Report | Print
Dec 13, 2022 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

December 10, 2022

Awesome experience. Anna was excellent with her job. I would suggest using this dealership for anyone need a new or used vehicle More

by Ilesb443b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Dec 13, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

December 08, 2022

Customer service and professionalism were at a high level! Best service I’ve had since moving to Houston. I really don’t want to slam any other dealership but people need to know… in my opinion AutoNat More

by sHDZ1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Ibarra! , Roy Denny
Report | Print
Dec 09, 2022 -

Fertitta Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Norman Frede Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Norman Frede Chevrolet Team

December 08, 2022

I had sent a list of what I wanted in a new car. When I arrived at the dealership the car was in the front ready for me to test drive. Kyle, the salesperson was knowledgeable and walked me through More

by Car buyer
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 09, 2022 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

Dec 09, 2022 -

Car buyer responded

Excellent car but paying experience. I had sent my list of what I wanted in a new car and when I arrived at the dealer the car was parked in front ready for a test drive. Kyle showed me the safety features and we quickly decided to purchase it.

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