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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

January 07, 2023

The people were friendly and the service was great. The service agent was very knowledgeable. More

by Joe hockless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Jan 09, 2023 -

Fertitta Chevrolet responded

Joe, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

January 07, 2023

This was by far the best auto buying experience I have had. The entire staff was gracious, respectful and genuinely interested in being helpful. They actively listened to my comments and responses and mad More

by drtrumpet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy , Brett Barr, Brandon Martinez
Jan 09, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 06, 2023

Great service as always. In and out in a timely manner. Service rep was very professional. More

by lusterhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Romine
Jan 09, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

January 01, 2023

Regular maintenance (oil change, tire rotation) done properly and in a timely manner. Courteous and knowledgeable staff. More

by dalerdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 04, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 31, 2022

Great service…. .the people are very friendly. The work was done on schedule. Finished in less time than they said. More

by Hking13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Brent Biarnesen
Jan 03, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

December 30, 2022

Excellent service and staff. Highly recommend Norman Frede for all my service needs. I would especially recommend technician Earl DeGeer. He is highly knowledgeable in GM repairs More

by Earldegeerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Earl Degeer, Brent Biarnesen, Trever Craigie, Alex Bolanos
Jan 01, 2023 -

Fertitta Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience and will pass along your very kind comments to our team! We strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Norman Frede Chevrolet Team

December 28, 2022

I have been going to Norman Frede since 2018 when I purchased my Silverado there. Their service is always great and they always treat you like a person when you’re there. I continue to take my truck to More

by dfarris46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Biarnesen
Dec 29, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 24, 2022

Always professional and friendly. Never have a long wait. Everything explained. I will always bring my vehicle to Norman Frede Chevrolet. More

by cahogan66
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Romine, Service Advisor
Dec 27, 2022 -

Fertitta Chevrolet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review! Sincerely, The Norman Frede Chevrolet Team

December 23, 2022

Kyle was very knowledgeable and friendly. He definitely knows his Chevrolet vehicles. Would definitely recommend him to friends. No hassle dealership that is why we return. Our third vehicl More

by natesstarka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck
Dec 26, 2022 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

December 19, 2022

Very friendly and knowledgeable staff who are eager to help. Provided a ride back to my office and another ride back when my vehicle was ready for pick up. More

by rdmpastx
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny
Dec 21, 2022 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

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