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Fertitta Chevrolet

Houston, TX

4.9
978 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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978 Reviews of Fertitta Chevrolet

January 13, 2023

Very prompt and clear about what needed to be done. And done in a timely fashion. Norman Frede always do a great job. I will continue with all my needs with them. More

by firemgmgfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Report | Print
Jan 17, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

January 13, 2023

Excellent service department. Trevor always takes care of me and my vehicle. Always 5 star treatment. More

by childs57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 13, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

January 13, 2023

Love this dealer. They never disappoint to deliver great service and sales department. Great place to get a vehicle More

by allievf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Kyle Scheck, Masiel Acosta
Report | Print
Jan 17, 2023 -

Fertitta Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Norman Frede Chevrolet Team

January 12, 2023

Great service, technician took extra care to ensure the car was lifted safely! Everyone was friendly and helpful! More

by lsuvette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Report | Print
Jan 13, 2023 -

Fertitta Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Norman Frede Chevrolet Team

January 11, 2023

Polite good service and communication keep us informed on what was happening and pricing involed More

by Ken.clacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 13, 2023 -

Fertitta Chevrolet responded

Ken, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

January 11, 2023

Frede Chev service outranks all others in this area. Efficient and reliable. Well established dealership. More

by tworedkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Jan 12, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

January 11, 2023

All I needed today was a State Inspection Sticker. I’m very satisfied with the experience. Only took about 30 minutes. I use Norman Frede for all the service on my 2015 Silverado. No one else has ever More

by billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Chaise Merritt
Report | Print
Jan 13, 2023 -

Fertitta Chevrolet responded

Billy, thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

Jan 14, 2023 -

billy responded

I will be there in about 2K miles.

January 10, 2023

Had great service and was very satisfied with the work done on my car when it was returned More

by brandonvfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sebesta
Report | Print
Jan 12, 2023 -

Fertitta Chevrolet responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Norman Frede Chevrolet special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Norman Frede Chevrolet Team

January 09, 2023

Great customer services and very professional at all times . Was quick and proper services thank you . More

by Hilda Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kennedy, Brent Biarnesen, Jose Guevara
Report | Print
Jan 11, 2023 -

Fertitta Chevrolet responded

Thank you for this amazing review, Hilda! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

January 07, 2023

Great service! They kept me informed daily on what was happening with the truck. Highly recommended them! More

by Kpcastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 09, 2023 -

Fertitta Chevrolet responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

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